The flight itself was okay, but there were 2 screaming kids in front of me my entire flight which made it just awful. The parent did zero to try and make the children settle down and flight attendants did nothing either. I understand it's hard to travel with children, but constantly yelling, screaming, or loud talking for 4 hours straight is just ridiculous.
There was an issue with water that led to us not having potable water onboard. They dumped the onboard water and we were two hours late taking off.
All good. Great food and entertainment when there isn’t any on a one hour flight
Boarding for Alaska Airlines is always chaotic with many people crowding the gates. Arriving in on Alaska in Los Angeles is always interesting since there is never a gate available. So the planes are often parked all the way out on the west side of the airport while waiting for the gate to be cleared of the departing plane. This flight was no exception.
Flight was delayed about 45 min and they never offered an explanation. Peruse, staff were friendly and competent and the flight was safe.
It was a really smooth flight. I hate heights. All made it feel smooth. Thankyou
The staff did a great job and there was one delay
No TSA pre check on boarding passes. Was told known traveler numbers are only kept with Alaska Airlines mileage plan members. Did not notice until reached the head of line, and then was sent back through the line to general boarding which took almost an hour. Learned two things: check our boarding passes, which we haven’t had to do with our other airlines, and don’t fly Alaska! You used to be much better!
The flight flight was fine, but the price was too high.
I wouldn’t fly with Alaska again if you paid me.
I don’t understand the purpose of the orange “priority” tag on my bag. This tagged, my bag is last or near to the last bag to come down the carousel at IAH.
The tv monitor in front of my seat was not responding. The flight crew reset it and it still didn’t work.
The agents was very rude and they charged me $50 for a carry-on bag saying that it was too big and then I saw someone going on a plane with the same size bag as me
Terrible. First of all we were delayed 4 3/4 hours departing Honolulu. As we had to leave our condo and the rental car had to be returned we had to go to the airport. Even though we had a business class boarding pass to Washington, since we did not have business class to Montreal we could not access the lounge without paying a $59 fee each. This does not make sense to us. Since we could not meet our original connection United booked us to Montreal via New York LaGuardia on Air Canada. In Washington a further delay got us into LaGuardia too late to make our connection to Montreal so we were booked on another Air Canada flight 3 hours later. We were originally scheduled to arrive in Montreal at 10:40 and arrived at 19:55. A totally exhausting day, United did not offer a meal voucher or any type of compensation. Air Canada did give us a digital meal voucher. The food in United business class is poor among all meals offered. The pods look nice but are not that confortable. Overall would not fly on United again.
Very modern plane. Good seat spacing. Meals were good. Screens had tons of movies and worked
Plenty of room for me and the cat in Premium Economy. Seat was comfortable. Boarding was a breeze. The lady at the special check-in desk was great, super helpful and professional.
For the most part united was a good experience, how ever when they came by with the snacks and water, they completely passed by my wife and I. As we were in separate rows. On a 5 hr flight we were not offered water
Fantastic crew. Flight was delayed at last minute but we were given updates every 20 minutes and the crew was so friendly and considerate. I miss the touch screens on the back of the seats, wish they would bring that back though.
Beijing PEK to SFO. I had an economy seat on this flight. The seat comfort was acceptable. My main complaint is with the FA’s lack of personality and absence from servicing the plane, specifically restroom care (I wish I could share a pic of the restroom that I captured) and care of travelers—drink cart/availability of drinks. I'm amazed at the level of service on other International travel where a passenger is most often appreciated.
Our seats were all the way in back of the plane,
The boarding experience was good; $20 for wifi per flight is uncompetitive compared to Delta, Southwest, and others, and puts American lower on my list given similar pricing.
Great experience. Flight boarded easily. Departed early. Smooth flight. Great arrival in DC--almost no taxing! Almost direct to gate from runway. Crew was terrific. Same cookies and beverages in main cabin. I did not use the entertainment system on this flight.
Delays on all NY flights. There was no communication on why but they didn’t say it was weather. Other carriers were not delayed.
The flights were terribly delayed and then cancelled which forced us booking another night at the hotel. Very poor management from American Airlines
Extraordinary service in business class, and very good breakfast and snacks. A really lovely flight.
I flew out of Reagan National. My flight was delayed, delayed, delayed, and then canceled ...THREE TIMES over TWO DAYS. Staff were seemingly not empowered to provide information on why the flights were screwed up. A real nightmare.
They cancelled our flight without warning OR a refund. Never doing business with American Airlines again! This is the second AA booked trip in a row that we've had challenges with.
Crew was late. Baggage was late. 2hs inside the plane waiting fro de-icing and traffic. A 3:30hs flight ended up being almost 6hs inside the airplane.
Flight delayed on both ends - have a gate ready at DCA, don't make us sit for 30min after being late to take off as well.
The seats were crammed and the guy in front of me wouldn't stop reclining. If AA is cramming extra rows in, they need to take away the reclining in coach. My knees were smashed for 4 1/2 hours and I was very close to confronting the passenger in front of me.
There isn't much space in-between seats and even water needs to be paid for during the flight.
So so, you feel like you have to pay for everything each time
COP 7,000 for a cup of mediocre coffee. I thought I was on Spirit Airlines for a minute. Otherwise the flight was fine. Nothing exceptional to report.
Overpriced checked bag price of $120 and they charge you for carryon if the size is not minimal of $120.
My whole return flight itinerary, 3 flights, got canceled without any warning to me because I missed one of the earlier flights 3 weeks ago
Boarding, crew and food. Seats are too small Love Avianca
Felt very cramped in the back of plane. There was an hour delay for take off sitting on the runway, but we did arrive on time. They charge $120 for carry on bag and backpack at the airport its ridiculous.
Same experience, very poor food, drinks or entertainment while flying. There are some products offered to buy but only using debit or credit cards . No friendly for seniors or people without cards.
Avíanca now has cero entertainment, food and even water for their travels in economy. We spend all 6 or more hours ignored or we are offered products to buy using only credit card .
They charged for WATER on a SIX hour flight!! never again!
I was surprised by a mandatory bag charge when I checked in at the airport. "Carry-on" wasn't an option eventhough all that I had was a small pilot case. I paid $79 so my bag could fly with me.
Not efficient. Missed my connecting flight over improper operation of spirit crew.
I couldn't understand the crew when they announced it was a new plane and there was therefore no wifi, huh? Seriously lame for 2025!
My experience was very nice. However, my Spirit flight 409 from Las Vegas to Tampa… the gate Associate Tissa was extremely unprofessional and boarder line rude. While in line I found out that my Uncle died… in that moment Tisza asked if I would help in car of an emergency as I paid for an exit row seat. I stayed “I will”… Tissa didn’t hear then implied that I didn’t understand English, yelled that I needed to speak up and other things. Associates like that will cause Spirit airlines to lose customers.
They kept delaying us and not providing any information which cost us hundreds of dollars . We had an event to get to and missed our even that we had paid for along with lots of wasted time and money booking nee flights.
The people were wonderful, but I hated the way they over charged for luggage, especially for stops which were charged the same as starting point to final destination.
First time flying Spirit and I was pleasantly surprised. Service was as advertised. Crew were very professional and friendly and excellent in dealing with a customer who felt ill on the flight.
Fantastic. Had handicapped traveler and they helped us through security, helped with boarding, helped put wheelchair together, and were all very patient. A pleasant change from previous spirit flights I’ve taken. Highly recommend.
Spirit's seating does not work for an overnight flight and my back is killing me. This airline does not meet the minimum standards for being an airline.
I was booked to Reno with a carry on and a personal item on Alaska airlines. Kayak booked me on a return flight on Spirit on which I was not allowed a carry on. What a nightmare. It cost me an upgrade on Spirit and a checked bag fee, a total of $125, to get a small carry on bag home. Kayak needs to learn about the Go restrictions on Spirit before quoting a price on a round trip ticket.
