Upgrade to business was great. The crew was nice. Disembarkation in Bucharest was very slow through the rear door to a bus to get to the terminal. The business lounge was not clean with bugs running on the floor.
I rated food and entertainment with the lower score because I did not have N/A. No food and entertainment from Bucharest to London.
Poor service ! Water need to be free and a little snack for 3.5 hour during the flight. Tarom company need to take lessons from Turkish Airlines.
There was extreme turbulence for 10-15 minutes a bit after takeoff, which of course is no one's fault. This was a short regional flight with no amenities except water. Departure and arrival wete close ro on-time. The Suceava airport is very small but pleasant and efficient. My baggage all the way from Washington DC, checked through Paris and Bucharest, arrived without a hitch. There was really nothing to complain about except a regrettable 5+-hour layover in Bucharest.
This experience was atypical. The flight left three hours late because of engine technical issues, which meant a very long wait. Unrealistic announcements made it worse by discoursgong leavimg for water, reatrrom, etc. But the crew did its best and apart from the delay, it was not a bad flight. Good entertainment and drink service.In the end, I made my connection anyway.
Pros: "The crew and the flight from Bucharest to Istanbul"
Cons: "The airplane from Athens to Bucharest wa terrible, very old, smelling bad, not maintained, and noisy"
Cons: "Boarding... always boarding being confuse! Tarom flights are... difficult to understand why this happens"
Pros: "Comfortable’ish seats, left on time... arrived early!"
Cons: "Boarding is, continues to be, a big issue! Not organized, everyone trying to jump ahead of others..."
Pros: "The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement"
Cons: "Ask the staff not to be so moody for no reason at all."
Pros: "The crew was amazing. They answered to my requests politely and helpfully"
Cons: "Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted"
No real business class on this plane, I had to ask for the food 1.5hrs after take off, super warm beer, very very poor service
Flight details on public information screen were misleading and wrong.
I liked nothing. An extremely uncomfortable flight, staff were rude, no ice for my drink. 4 hours of misery
We had a delay. That made me feel anxious because I arrived out of time
Good value for the money. Good leg room. Take off and landing very good.
Was very good the flight, 15 minutes late,but was very ok!!!😊👏
On time was excellent, not serving any water and deliberate seatings apart is deplorable.
Long delay was made worse by lack of information and long time in queue waiting for the plane to arrive
Delayed delayed delayed and then cancelled very late not allowing for too much time to find a room for the night
the boarding took a really lo g time, we were standing on stairs waiting to walk out to the plane. Seats are uncomfortable but it’s ok for a short trip. There is no entertainment. Follow the rules and will not have any problems or extra charges
You have improved through the many years I have flown with you. But you still nickle and dime your customers. I paid extra for carry on and priority boarding.
2 hours delay, very disappointing, at least they didn’t cancel at all as they do often
I miss my flight due to boarding pass won’t load up
Flight schedule was modified and the final departure time delayed.
Big delay because of the weather but communication not so good. Boarding already late (due to tight schedule on Wizz side). When you get in you are hurried every second even if you still need a few seconds to arrange your bags. Food far away from how it looks in the catalogue and right on row 8 already out of chocolate although you are supposed to receive one for a menu. No replacement was offered.
The border control opens at 4:30 so there is no point in going in early as the wizz email suggests. Our flight utilized a plane with plastic seating which was really uncomfortable.
Check in took very long. All three priority agents left for lunch or something and the line did not move.
Il n’y a pas eu de vol du tout puisque celui à été déplacé à la veille sans aucune information. Aucun remboursement ni service client non plus. Scandale !
A GOOD IDEA IS TO SEND TO ME BOARDING PASS IN ADVANCE SO I DONT HAVE TO FIGHT FOR IT
Attesa lunga nella comunicazione del Gate e dopo l'apertura del Gate
Sempre in ritardo, bagni sporchi e sedili sporchi con le briciole
