Located directly on Vancouver Harbour, the Vancouver Pan Pacific hotel offers an impressive array of amenities in addition to its convenient urban locale and sweeping city, mountain, and harbor views.
Vancouver Pan Pacific provides easy access to Vancouver’s top attractions, including free transportation to Grouse Mountain and the Capilano Suspension Bridge. Waterfront Station, Vancouver’s main transit hub, is located within walking distance. The Vancouver Pan Pacific also connects directly to Canada Place cruise terminal, offering an unbeatable location for cruise passengers.
Hotel guests are greeted in an immense lobby, complete with an indoor waterfall and large glass windows showcasing harbor views. The hotel features 503 smoke-free guestrooms with contemporary amenities including a coffee/tea maker, iHome and iPod docking stations, a stocked minibar, Aveda toiletries, and Wi-Fi access for a fee. Guests may also book one of the hotel’s spacious suites, featuring a separate dining room and a full kitchen.
Vancouver Pan Pacific can also accommodate conventions, events, and business-related functions, regardless of size. Its numerous event spaces range from small boardrooms to pavilions seating up to 700 guests.
Four restaurants are conveniently located in the hotel, including upscale international dining at Five Sails and Oceans 999, and cocktails and live jazz at Coal Harbor Bar. Patio Terrace offers drinks and appetizers next to the hotel’s outdoor heated saltwater swimming pool. Guests may also order from the hotel’s 24-hour room service menu.
The 12,000 square-foot Spa Utopia offers massages, body treatments, beauty services, and amenities such as a steam room, indoor sauna, and fitness center with cardio equipment and free weights.
Whether traveling for business, pleasure, or to board an Alaskan cruise, Vancouver Pan Pacific offers extensive amenities amidst the backdrop of Vancouver Harbour.
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Great hotel with a very good staff, Very helpfull Location is very nice right on the water Very Good resturant
The location was perfect for our needs and the facility was exceptional! Excellent views!
Excellent location, large convention hotel that is now a bit dated. Still in ramp up mode. Stayed five nights, room cleaned once the night before I left.
Pros. The check in staff was great
Pros. Proximity to the HAL cruise terminal was unbeatable. The lunchtime service in the bar downstairs was excellent, including jazz music selected by our waitress. The bed was comfortable. The desk attendant got us a room quickly even though we arrived quite early.
Cons. The water and shower were strange. Hot water ran out of the cold faucet in the sink for a full minute before it got cold, every time. Temperature of the shower and strength of the stream were from the same dial, so to get good pressure you had to sacrifice comfort. Truly bizarre. You need better signage downstairs to find the front desk. Usually they're on the ground floor. One of the down elevators was out, so we had a long wait because the first one working was full. $4.50 for bottles of water in the room? No way! There should be 2 complimentary water bottles, which you get in other fine hotels. And there is no convenience store nearby which stocks good water at a reasonable price. The (excellent) TV in the room was set at an odd angle, you have to twist your neck to view. Channel selections did not include Fox Business, which has higher ratings than CNBC; and MLB Network, which has baseball coverage other than the Toronto Blue Jays. And if you must burn half a dozen channels on French language programming, it's time to expand channel capacity. The three dinner restaurants had problems, in addition to high prices. The bar which had such good recorded music at lunch had a terrible, whiny live folksinger performing. We had to leave. The top premium restaurant was closed for a special event, and the third was expensive and you could still hear the awful folksinger because there was no wall. We wound up dining at the hotel across the street. You don't want people walking in there, do you? Finally, and most annoyingly, there was a fifteen minute waiting queue for a taxicab when we were leaving for the airport. The cab driver explained that the problem was all the cabs were handling cruise ship traffic. Well, this must happen most days, and you need to do something about it besides having an older doorman losing a battle with the hotel across the street (and customers down the street) for the attention of the taxis. You should probably warn your guests in advance of the problem, and provide a list of private local cars/limos and the URL of the Vancouver version of Uber as alternatives. And hire a sexy young woman to replace the older gent because if cabbies in Canada are anything like those in the U.S., they won't make sharp U-turns to avoid a beautiful woman making sharp whistling sounds.
Pros. Great food in restaurant! Amazing staff!
Cons. Late night room service options.
Pros. I loved and appreciate the fact that we got an upgrade from a city view to a harbour view room and plus the front desk didn't even let us pay for the 2 water bottles of water we used in our room after finding out that we were there for our wedding anniversary.
Cons. The fact that the room felt somewhat expensive and still charged for wifi and water. No free breakfast as well
Pros. his is definitely a gorgeous luxurious hotel. The staff are so friendly and so eager to help. T
Pros. convenience location
Cons. Extra charge for everything. food is very expensive
Pros. Beautiful place to stay for my first time in Vancouver. Close to everything downtown.
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What are the amenities offered at the Vancouver Pan Pacific?
The Vancouver Pan Pacific offers an array of amenities, including an indoor waterfall, 24-hour room service, a 12,000 square-foot Spa Utopia, and an outdoor heated saltwater swimming pool with a Patio Terrace for drinks and appetizers.
What can guests expect from the hotel's dining options?
Guests can enjoy upscale international dining at Five Sails and Oceans 999, as well as cocktails and live jazz at Coal Harbor Bar. Additionally, the hotel offers a 24-hour room service menu and a Patio Terrace for drinks and appetizers next to the outdoor heated saltwater swimming pool.
How is the cleanliness of the hotel maintained?
The hotel ensures cleanliness with amenities such as Aveda toiletries, 24-hour room service, and a 12,000 square-foot Spa Utopia offering massages, body treatments, and beauty services. Additionally, the hotel provides an indoor waterfall and large glass windows showcasing harbor views.
What practical services are available at the Vancouver Pan Pacific?
The hotel offers practical services such as wake-up service, car rental, currency exchange, tour desk, and express check-out. Additionally, guests can benefit from the hotel's multi-lingual staff and increased accessibility.
When is the best time to visit the Vancouver Pan Pacific?
The high season at the Vancouver Pan Pacific is in May, offering exceptional views and easy access to Vancouver’s top attractions. Additionally, the hotel provides free transportation to Grouse Mountain and the Capilano Suspension Bridge, making it an ideal time to visit.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the harbor or mountains comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel offers free transportation to Grouse Mountain and the Capilano Suspension Bridge, making it convenient for guests to explore these popular attractions.
Consider Upgrading to a Suite
Guests highlighted the spacious suites with separate dining areas and full kitchens, ideal for those seeking extra comfort and convenience during their stay.
Indulge in the Hotel's Dining Options
With four restaurants on-site, including upscale international dining and live jazz at Coal Harbor Bar, guests can enjoy a variety of culinary experiences without leaving the hotel.
Relax at the Spa
The 12,000 square-foot Spa Utopia offers a range of treatments and amenities such as a steam room and sauna, providing a perfect opportunity for relaxation and rejuvenation.
Check for Early Check-In
Several guests appreciated the accommodating staff who allowed early check-in, so it's worth inquiring about this option, especially if arriving in the morning.
Be Mindful of Additional Charges
Some guests noted extra charges for amenities such as Wi-Fi and bottled water, so it's advisable to clarify these details before making use of such services.
Explore the Surrounding Area
The hotel's proximity to Vancouver's top attractions, as well as its connection to Canada Place cruise terminal, makes it an ideal base for both leisure and cruise passengers.
Consider Parking Alternatives
While the hotel offers valet parking, guests mentioned that the parking fee was relatively high. Exploring nearby parking options may be worthwhile for those looking to save on costs.
Keep an Eye on Room Maintenance
A few guests reported minor maintenance issues in their rooms, such as malfunctioning lights and broken chargers, so it's advisable to check the room upon arrival and report any issues promptly.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | July |
Average price (weeknight) | $248 |
Average price (weekend night) | $311 |
If you are heading on a cruise after your stay at the Pan Pacific Vancouver hotel, you can leave your car in their long term car park and pick it up upon your return. Long term parking rates start at around C$ 21 (about $16) per day and the two level car park is accessible 24h a day.
Guests who are looking to do a bit of shopping won’t have to go far as the hotel has a number of shops located in both the Lobby and the R Levels. You will find jewellery, accessory and clothing stores, art boutiques and galleries such as Sasaki Art Gallery and Shaughnessy Antique Gallery, and a gift shop where you will find souvenirs and some necessities such as toiletry products.
If you are looking to bring your pet with you on holiday, the Pan Pacific Vancouver hotel welcomes pet dogs no matter their size, with a maximum of two dogs allowed per room. Your four legged friend will be able to have its own bed and gourmet treats, and you will receive a guide with information on all dog friendly places in the area. A pet fee of C$ 40 (about $30) applies per stay if you are bringing one dog, and an extra C$ 15 (about $12) if you are bringing a second dog.
If you happen to arrive early to the Pan Pacific Vancouver hotel on the day you’re checking in and if your room is not ready yet, you will be able to store your luggage free of charge in a secure area with the front desk staff. Guests can also store their bags after checking out on the day of their departure if needed. The hotel also offers its guests assistance with transferring their luggage to the cruise ship terminal, whereby the staff delivers the bags to the crew of the ship who will take them straight to your room. This service needs to be booked with the bell desk before checking out.
If you are looking at taking public transport from the airport, you can easily get to the Pan Pacific Vancouver hotel by hopping on the Canada Line rail from one of the airport stations, one being at the domestic terminal and the other at the international terminal. The rail service will take you directly to the Waterfront station in under 30m, from where you can walk to the hotel. If you prefer getting a taxi, you will easily find one from the taxi rank outside either terminal. The drive to the hotel will also take about 30m and the taxi fare will be around C$ 45 (about $35).(Prices checked 20/05/19).
Pan Pacific Vancouver is located at 999 Canada Pl in Downtown, 0.2 miles from the center of Vancouver. Canada Place is the closest landmark to Pan Pacific Vancouver.
Check-in time is 4:00 PM and check-out time is 12:00 PM at Pan Pacific Vancouver.
Pan Pacific Vancouver is 0.2 miles from Vancouver Coal Harbour. Pan Pacific Vancouver is 7 miles from Vancouver Intl.
Yes, Pan Pacific Vancouver has a pool onsite.
KAYAK scours the web for all room deals available at Pan Pacific Vancouver in Vancouver and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pan Pacific Vancouver and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pan Pacific Vancouver.
Value for money | 7.6 |
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Distance to city center | 0.2 mi |
Nearest Airport | Vancouver Coal Harbour |
Distance to airport | 0.2 mi |