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One location in Reno
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Reviews
4.0 Mediocre
Anonymous, Aug 2024
Minivan
10.0 Wonderful
Anonymous, Feb 2024
Pickup truck
10.0 Wonderful
Anonymous, Feb 2024
Pickup truck
8.0 Very good
Anonymous, Jan 2024
Pickup truck
6.0 Okay
Dwayne, Nov 2023
Intermediate SUV
10.0 Wonderful
Anonymous, Oct 2023
Full-size SUV
8 locations in Reno
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Reviews
10.0 Wonderful
Anonymous, Oct 2024
Intermediate
10.0 Wonderful
Anonymous, Oct 2024
Intermediate SUV
2.0 Poor
Stacy, Aug 2024
Compact
4.0 Mediocre
Anonymous, Jun 2024
Standard SUV
2.0 Poor
Anonymous, Jun 2024
Standard
10.0 Wonderful
Anonymous, Apr 2024
Standard
One location in Reno
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Reviews
10.0 Wonderful
Yahaira, Oct 2024
Economy
2.0 Poor
Anonymous, Jan 2024
Premium SUV
10.0 Wonderful
Anonymous, May 2021
Pros:
Good car. Easy return.Cons:
At pickup, the Hertz computer system was down. They were doing everything by hand. Good people, but it took a very long time to get a car.10.0 Wonderful
Anonymous, May 2021
Pros:
Staff super friendly got me in and out quickCons:
The vehicle was an older high mileage vehicle with a few bumps and bruises on it , but did the job.8.0 Very good
Anonymous, May 2021
Pros:
Easy check in/out process. Employee was very friendly and helpful.Cons:
The A/C did not work. The only reason it was bearable was because we went up the mountain and had the windows down with the cool breeze. But it was very hot /sweaty with the windows up and in Reno without the colder air outside.10.0 Wonderful
Anonymous, Apr 2021
Pros:
Our rep at the counter was helpful, cheery, and a great experience was had from the start. Loved the proximity to the airport. Pick up and drop off we’re a breeze!Cons:
Nothing.2 locations in Reno
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Reviews
10.0 Wonderful
Anonymous, Aug 2024
Compact
8.0 Very good
Anonymous, Jun 2024
Pickup truck
8.0 Very good
Anonymous, Jun 2024
Standard SUV
8.0 Very good
Anonymous, May 2024
Passenger van
8.0 Very good
Anonymous, May 2024
Compact
10.0 Wonderful
Anonymous, Apr 2024
Full-size SUV
3 locations in Reno
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Reviews
2.0 Poor
Michael, Jul 2024
Standard SUV
6.0 Okay
Anonymous, Jun 2024
Economy
2.0 Poor
Anonymous, Jun 2020
Pros:
We rented a convertible for my son's graduation since it was a drive through due to covid. And we're going to cruise around town and just enjoy the day. I rented the convertible weeks before. We get there the day of graduation and the gal proceeds to tell us there are NONE avaliable. I was so upset for him since this end of the school year was such a bummer. It was just a huge let down.2.0 Poor
Kelley, Feb 2020
Pros:
Rental agent helped me to rent at another company, she was incredibly helpful and accommodatingCons:
Would not rent to me because I only had debit cards, no credit card5.2 Fair
Whitney, Feb 2020
Pros:
Drop off was fine.Cons:
Car rented was not what was reserved (reserved midsize 4wd SUV, they put us in a larger 2wd SUV saying that was all they had). Check in process was slow. Car was clumsy but clean and functional.One location in Reno
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Reviews
4.0 Mediocre
Anonymous, Dec 2020
Pros:
Better mileage than expectedCons:
Pick up: disaster. Despite having RESERVED a mini-van class car, there was none available when I arrived. What's the point of a reservation? Instead they "upgraded" me to a CRV, which has half the storage space. Extremely unhappy because I planned to move across the country in the larger car, not a tiny CRV.6.0 Okay
Anonymous, Dec 2020
Pros:
Everything with the exception of below.Cons:
Only two counters open and had to wait 45 minutes just to get to a counter.2.0 Poor
Anonymous, Sep 2020
Cons:
I tried canceling this booking less than 24 hours after paying, due to the California wildfires. I was told I could cancel since it hadn’t been 24 hours yet, but weeks have gone by and not one worker is willing to help issue a refund...7.2 Good
Anonymous, Sep 2020
Pros:
The staff was friendly and the car was fineCons:
Allow a customer to cancel a reservation that is no longer needed2.0 Poor
Pattie, Jul 2020
Cons:
I booked and paid for this car. Had to change my trip due to COVID and could not change or modify do I lisf th Ed money I put down when I cancelled. In what way was this okay. Will NEVER NEVER NEVER book with Thrifty again. Money mongrels.10.0 Wonderful
Cynthia, Jul 2020
Pros:
friendly staff, easy pick up5 locations in Reno
Locations in Reno
1995 Vassar St, Suite B
+1 775 785 2650
2001 E. Plumb Lane
+1 775 785 2554
219 N. Center Street
+1 775 786 2527
485 South Rock Blvd
+1 775 313 4849
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Reviews
2.0 Poor
Anonymous, Jun 2024
Intermediate SUV
2.0 Poor
Anonymous, Feb 2024
Intermediate
2.0 Poor
Jim, Oct 2023
Coupe
10.0 Wonderful
Anonymous, Oct 2023
Compact
6.0 Okay
Anonymous, Oct 2023
Compact
2.0 Poor
Anonymous, Sep 2023
Compact
One location in Reno
Locations in Reno
2001 E Plumb Ln
+1 844 996 0648
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Reviews
10.0 Wonderful
linda, Feb 2021
Pros:
Friendly, helpful, convenient staff and location. One of the easiest car rental experiences ever! The Reno Crew is phenomenal:)Cons:
Nothing. It was exceptionalOne location in Reno
Locations in Reno
1395 Airmotive Way
+1 775 324 0164
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Reviews
2.0 Poor
Anonymous, May 2021
Pros:
I can’t rate a company for which I never received a car fromCons:
Everything. Starting with being present to provide the car in which I reserved instead of sending me on a wild goose chase to another company to have it fulfilled.2.0 Poor
Rd, Mar 2021
Pros:
They didn’t have an employee at the counter. 50 people didn’t get their cars. Sent to Avis and Budget for cars, or to other vendors. They are involved in a bait and switch.Cons:
Avoid them completely.One location in Reno
Locations in Reno
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No reviews available
One location in Reno
Locations in Reno
295 Gentry Way
+1 775 826 7676
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No reviews available
2 locations in Reno
Locations in Reno
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No reviews available
One location in Reno
Locations in Reno
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No reviews available
Along with a 10 passenger van, rental companies in Reno offer 7 passenger vans.
Pick-up location | Reno |
---|---|
Car types | Van, Minivan |
Rental locations | 28 |
Airport locations | 13 |