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One location in Panama City Beach
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2.0 Poor
Anonymous, May 2021
Cons:
They charged me for smoking in the car when I did not. Charge was $400. Very unhappy.8.0 Very good
Anonymous, Mar 2021
Cons:
Returned a day earlier and no refund for that day.2.0 Poor
Anonymous, Jul 2020
Cons:
They could not fulfill your booking.8.8 Very good
Alan, Feb 2020
Pros:
Easy access to counter. staff was very helpful.Cons:
Seats in the Buick Encore were uncomfortable. Adjustments were not adequate.One location in Panama City Beach
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9.2 Wonderful
Edna, Oct 2020
Pros:
Staff great...drop off easy.Cons:
I forgot to ask for a nonsmokers car .It was a great car.2.0 Poor
Peter, Sep 2020
Pros:
TerribleCons:
The office did not accept my interim license despite the website saying such licenses were accepted. I was stranded in a strange city with no where to go. In my hour of need, I was betrayed and staff were not helpful, if not rude. They take a reservation, but they do not hold a reservation. Seinfeld got it right. These rental companies will be shadows of their former selves because they do not understand something so simple as do not betray your customer. Do not lie to your customer. Do not strand your customer in a strange city with no options