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One location in Palo Alto
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Reviews
2.0 Poor
Anonymous, Oct 2023
Passenger van
9.6 Wonderful
Kathy, Aug 2020
Cons:
Not having to go to another store because the car they were suppose to have Waiting for me at their store Was not available10.0 Wonderful
Anonymous, Jul 2020
Pros:
Pick-up & drop-off were perfect! The site manager easily adjusted my pick-up time to match emerging changes in my travel plans.....and when one of our group developed a medical emergency which cancelled our trip outright, management re-did our One Way drop-off Weekly rate to become a 2 Day Local contract with no issues. The car was perfect and our travel would have been perfect as a result!2 locations in Palo Alto
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Reviews
2.0 Poor
Anonymous, Nov 2021
5.2 Fair
Gabriel, Oct 2020
Cons:
Staff at Hertz Palo Alto were quite unhelpful. Among other things, they failed to provide minimum docs needed for drop-off.5.6 Fair
Anonymous, Mar 2020
Cons:
When I arrived to pick up the car, the attendant wasn't there. I had to wait 30 minutes and reschedule a client because that wait. And it's not the fault of the Hertz employee either - he had to get a car washed because apparently he's in charge of nearly literally every job - he's the only person working in that branch.One location in Palo Alto
One location in Palo Alto
One location in Palo Alto