Situated a short walk from Gloucester Road Tube Station, The Pelham - Starhotels Collezione is a convenient base when visiting London. It is also located a five-minute walk from Victoria and Albert Museum and Natural History Museum London, and provides a convenient shuttle service.
There are a variety of amenities at the hotel that guests can enjoy, such as a 24-hour reception, an express check-in and check-out feature and a fitness center. In addition, the multilingual staff are on hand to offer assistance.
The Pelham - Starhotels Collezione has 52 individually-decorated rooms that are fitted with all the essentials to ensure an enjoyable stay.
Those staying at the hotel can sit down to a unique dining experience at the on-site restaurant, conveniently situated for those who want to stay close by when looking for a bite to eat.
The Pelham - Starhotels Collezione is under a 25-minute drive from London Heathrow Airport and Harrods is a short walk away. It is a short stroll from Imperial College London and Science Museum.
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Pros. Exactly how a hotel should be run. Everything was perfect. The staff were brilliant.
Cons. Nothing
Pros. The location is excellent. Across the street from the be station and so many great shops, restaurants and pubs nearby. The staff was very helpful and friendly. The bed was really comfortable.
Cons. The WiFi was terrible. It connected, but was too slow to make worthwhile. Also, the tv channels didn’t include any sports! Not that I wanted to waste my vacation watching sports on tv in a hotel, but it would’ve been nice to keep up on scores and such. Also the old building was very creaky. I was awaken by the neighbors above two nights.
Pros. Our room was perfectly set up for the traveller with a perfect set up for your clothes and plenty of room.
Cons. The entrance has 3 steps,a long step and then 2 more steps which makes it impossible for the handicap to access. So sad for such a perfect hotel. This seems to be true for a lot of London hotels.
Pros. I first stay at the Pelham in 1993. Based on this stay it is as good or better than ever. A civilized haven in the best corner of London.
Pros. Due to airline delays, our exhausted family of three arrived at the Pelham after midnight and was met with a warm welcome and beautifully appointed room (with a comfortable extra bed set up as requested for our son). Our only regret is that we couldn't stay longer. The Pelham could not have been lovelier, and the location is a perfect home base for exploring London.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining experience?
The hotel offers a unique dining experience at the on-site restaurant, conveniently situated for those who want to stay close by when looking for a bite to eat. Guests can also enjoy breakfast in the room and have food delivered to their accommodation.
Are the beds comfortable at the hotel?
Guests have described the beds as extremely comfortable, with some mentioning that it was the best bed they've ever slept in. The hotel provides large, comfortable beds and extra-long beds in some rooms.
What are the hotel's unique amenities?
The hotel offers a fitness center, board games/puzzles for entertainment, and a cozy atmosphere with wood panelling and interesting art throughout. Additionally, the hotel provides a warm welcome from the reception team and a lovely room, creating a 'home from home' feeling.
Is parking available at the hotel?
The hotel offers parking and street parking, as well as an airport shuttle service for guests' convenience. However, some guests have mentioned that the busy bus stop right outside the entrance can be a concern.
What is the hotel's location like?
The hotel is situated in a fantastic location, with a direct line to Heathrow airport from the nearby tube stop. It is also within walking distance to the Royal Albert Hall, museums, and good public transport links. Guests can expect a cozy oasis with very comfortable, large rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Natural Light
Some guests reported that rooms facing a wall lacked natural light, so consider requesting a room with a view or natural light to enhance your stay.
Check for Room Upgrades
Guests mentioned that the hotel occasionally offers room upgrades, so it might be worth inquiring about this option during check-in.
Take Advantage of the Location
The hotel's proximity to the South Kensington tube station and various museums makes it convenient for exploring the area. Consider planning visits to the nearby Natural History Museum, Victoria and Albert Museum, and Science Museum.
Be Mindful of Noise
Some guests noted that the soundproofing between rooms was inadequate, so light sleepers may want to consider this when selecting a room or pack earplugs as a precaution.
Verify Breakfast Availability
As the breakfast room was under renovation during some guests' stays, it's advisable to confirm the status of breakfast facilities if this amenity is important to you.
Consider the Hotel's Quirky Charm
Several guests appreciated the hotel's unique and cozy atmosphere, so embrace the property's character and charm during your stay.
Double-Check Room Facilities
Some guests encountered issues with room amenities such as heating, bathroom drains, and TV functionality. It may be beneficial to ensure that these facilities are in good working order upon arrival.
Engage with the Concierge
The concierge received positive feedback for their helpfulness, so don't hesitate to seek their assistance for recommendations or any assistance you may need during your stay.
Be Aware of Check-Out Procedures
Several guests experienced challenges with the check-out process, including invoicing and room charges. It's advisable to clarify any billing arrangements in advance to avoid confusion during departure.
Embrace the Hotel's English Style
The classic English decor and personalized feel of the hotel were highlighted by guests, so take the time to appreciate the traditional elegance of the property.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | August |
Average price (weeknight) | $423 |
Average price (weekend night) | $509 |
The Pelham London - Starhotels Collezione is located at 15 Cromwell Place, South Kensington in Kensington and Chelsea, 2.2 miles from the center of London. Natural History Museum is the closest landmark to The Pelham London - Starhotels Collezione.
Check-in time is 3:00 PM and check-out time is 11:00 AM at The Pelham London - Starhotels Collezione.
Yes, The Pelham London - Starhotels Collezione offers free Wi-Fi.
The Pelham London - Starhotels Collezione is 9.7 miles from London City.
KAYAK scours the web for all room deals available at The Pelham London - Starhotels Collezione in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pelham London - Starhotels Collezione and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pelham London - Starhotels Collezione.
Value for money | 7.6 |
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Distance to city center | 2.2 mi |
Nearest Airport | London City |
Distance to airport | 9.7 mi |