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6 locations in Panama City
Filters
Reviews
8.0 Very good
Feb 2024
6.0 Okay
Jan 2024
2.0 Poor
Jan 2024
2.0 Poor
Jan 2024
2.0 Poor
Dec 2023
7.6 Good
Aug 2020
Pros:
The staff once in the office were very friendly and efficientCons:
The pick up line was very long. Waited ~60 min outside before seeing an agent The car had sand on the rig like it had just been to a beach.5 locations in Panama City
Filters
Reviews
7.2 Good
Feb 2020
Pros:
The pickup/drop off could not have been any closer to the business, it was great.Cons:
Upfront pricing would have been appreciated. The price you get quoted is GREAT...come to find out it is not the case at all. It is actually 3/4 times more expensive (normal price for US rental). The quote is only for the car BUT you have to get insurance, from Panama (no third party insurance companies outside of country are accepted). So, what started off as a $81 total price for 5 days turned into a $240 price tag AND I had to cancel the third party insurance I purchased (still waiting for my reimbursement).2.0 Poor
Jun 2019
Cons:
I was overcharged on the liability insurance, the disclosures on CarRentals.com the partner stated "PLI wo purchase of CDW- 12.00 USD Per Day" but I was charged 16 per day, I asked to be given the rate I was promised but they kindly refused, contract No 50440144.4 Mediocre
Apr 2019
Cons:
I was deceived by the price of the rental and was assured by national that there were no hidden costs. I enended up paying 300 dollars in hidden costs once I got to my destination.10.0 Wonderful
Feb 2018
Pros:
It was almost like renting in the USACons:
At Tocumen it took about 20 minutes to drop off the car, a process that takes 2-3 minutes at home (or less)3 locations in Panama City
Filters
Reviews
2.0 Poor
May 2024
6.0 Okay
Feb 2024
4.0 Mediocre
Apr 2019
Pros:
They refused the type of car that we had booked. Then tried to oversell the insurance - told us that the insurance we bought did not meet "mandatory" requirements. And finally proceeded to charge a $10,000.00 deposit on our credit card!Cons:
Honesty would be helpful.4.8 Mediocre
Apr 2019
Pros:
Staff nice.Cons:
Had no idea I would need a 10000 deposit if I used my own insurance coverage- giving a company jn a foreign country 10k wasn’t going to happen so we ended up buying the local insurance which doubled the cost I had planned to use- a huge shocker!!!2.4 Poor
Mar 2019
Pros:
Staff at the drop of was friendly.Cons:
I made a reservation for a 7 passengers vehicle and they didn't have it, they wanted me to take a 4 passengers instead. Finally they ended giving me an old, dirty and not in the best of shape minivan. They told me that I have to call them if I want to ensure to get the right vehicle.2.0 Poor
Mar 2019
Cons:
Your cars in panama or un rentable the two insurance fees are very high and they reluctantly wanted to honor the reservation the USA and requested a hold on my AMX card for $10,000.00 just because I have my own insurance coverage you may need to address that problem sometimes people do not Compla6 locations in Panama City
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Reviews
2.0 Poor
Dec 2021
2.0 Poor
Apr 2021
Pros:
NothingCons:
I had an offer for $150 for the car and then when I got there they said it was not available anymore and I ended up paying over $300 for a worse car. Never renting from them again.10.0 Wonderful
Feb 2021
Cons:
If the branch moves, this should also be communicated on the Internet! When we arrived in Panama City we had to go to two old addresses before we found the current address at 7 p.m.2.0 Poor
Dec 2019
Pros:
They did not have a single car to honor my reservationCons:
Synchronize the Kayak reservations with the internal system. So that they don’t offer for lease what they don’t have5.6 Fair
Dec 2019
Cons:
The mendetory insurance was added at the airport and we not listed when we reserved the car. We ended up paying +100%2.0 Poor
Jan 2017
Pros:
Kayak quoted 130 dollars, when I got to hertz the charge was over 500 dollars. I was in Panama as a volunteer translator for a small ngo, I was going to pick up the rental, buyback once the price hike occurred, I told the ngo that they would have to pay for the rental. They agreed. If the difference was fifty/sixty dollars, no problem, but the difference in price was over 400 dollars. Very upset and disappointed in that3 locations in Panama City
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Reviews
6.0 Okay
May 2021
Pros:
Professional Staff. Car was ready on arrival. Easy pick up and drop off. Clean vehicle.Cons:
Mechanical issues with vehicle. For some bizarre reason the outside of the windshield remained fogged up on humid and rainy days. Always had to have the windshield wipers on. Electrical issues with the infotainment center and fuel gage. After fill up gage would show about 85% full, after driving through about a quarter tank of gas the gauge would show full. 25% markup on tolls using the E-pass. Wanted to charge me Collision Insurance, but I declined because I was covered by my credit card, so they applied a different insurance that costs the same.3 locations in Panama City
Filters
Reviews
2.0 Poor
Dec 2019
Pros:
It was terrible. I booked and arrived to the location to be told that the car was not available and that they had sent me an email. The email had arrived minutes before the rental time! And the cost of the taxi to the rental location? And the time lost in a vacation? Do not trust the cars the rental agencies indicate are available, same thing happened in Hertz at the Panama Airport, I arrive and they indicated that hopefully a client would return the car at the time I had booked the car, of course it never arrived.6.8 Okay
May 2017
Pros:
El carro es muy nuevo y son excelentes modelosCons:
Al hacer el check in y retirar el vehiculo nos dicen que se tiene que pagar seguros y otros costos que deberian de incluirse en la reserva que se hace en Kayak, es molesto porque nunca tienes un precio real de lo que te costara la renta hasta que llegas a retirar el carro, querian hacerme una reserva de $5000 si no agarraba el seguro que ellos querian y eso es ridiculo que se respalden con ese monto cuando las rentadoras tienen sus propios seguros y no deben cargarle ese tipo de costos al cliente8.4 Very good
Mar 2017
Pros:
The friendliness of the agent at the rental car desk. She was helpful and didn't try to push unnecessary extras. Our three day rental was $33; with the added taxes and fees, the final price was $129. I only went with the mandatory insurance and waived the $7/day fee for tolls. When we returned the car, we paid for the tolls that were charged during our trip (in Panama, the toll booths are automated like smartpass).Cons:
The wait for pickup was long because there was only one agent working.10.0 Wonderful
Mar 2017
Pros:
News card and great service. I will rent again at Sixt6.0 Okay
Feb 2017
Pros:
Older model cAr, but in good shape, plenty of roomCons:
The extra charges, did not wanted to take my coverage from my platinum credit card or from Amex, forced me to take their own Insurrance or would not rent the car, separate Insurrance for collision, Insurrance for tires, Insurrance for windshield, etc. From 12 dollars a day went up to 65 dollars, not what you expect4.8 Mediocre
Feb 2017
Pros:
The smiling faces of the ladies at dropping off the carCons:
The extra charges that are added to the vehicle and with out them you can not get your car. My flight was delayed 45 minutes and it took my luggage longer than usual to get out, I was told they only hold a reservation for 1 hour, and started to add more charges to the rental. Insurrance for tires and windshield, insurance for liability, toll fees, surcharges, etc.. Come to find out that if you go to sixt.com is cheaper.