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6 locations in Panama City
Filters
Reviews
2.0 Poor
Jan 2024
4.0 Mediocre
Jan 2020
Pros:
Easy drop-offCons:
The insurance cost was outrageous (125% of the rental cost) and was not listed at the time of booking.2.0 Poor
Dec 2019
Pros:
The insurance is a gimmick4.4 Mediocre
Dec 2019
Pros:
Not frendly Was Trying to bill me a lot moreCons:
They don't accept American car insurance companys. That what i was told at the counter. By a ver rude woman. Wich wanted to charge me more 4 times the reservation price. Be careful with the tricks they use.5.6 Fair
Aug 2019
Pros:
The clerk at check out was very friendly and helpful. The return process was very easy.Cons:
My only complaint is that the price I was originally quoted was $264.00 but the final cost ended up being $927.00. That is quite a difference!!5.2 Fair
May 2019
Pros:
Not really.Cons:
You offer me a price of 38 usd and I end up paying 262 usd for the same amount of days. Horrible.8 locations in Panama City
Filters
Reviews
10.0 Wonderful
Nov 2020
Cons:
Navigation options2.0 Poor
Jan 2020
Cons:
Mentioning of insurance in total sum. Your service is ridiculous and tricks people into making reservations with this company.6.8 Okay
Mar 2017
Cons:
I secured rental cost but upon my pickup agent stated in Panama I must purchase their insurance coverage to get the vehicle. Very disappointing not reading or finding the fine print anywhere to sign on to their high cost when my insurance has always covered my car rentals in the US.4.4 Mediocre
Mar 2017
Pros:
Car was nice.Cons:
The rental price quadrupled when I went to pick the car up. A bunch of feed not listed on Kayak were added that quadrupled the rate I was quoted.2.0 Poor
Jan 2017
Pros:
the initial transition was very pleasantCons:
While, having mechanical issues with the car, we still had to pay for it. I don't think. I'd use them again.3.6 Poor
Jan 2017
Cons:
When we returned the car they noticed a very small chip in the windshield and said I would need to pay for a new windshield. My passenger says he noticed the chip when we drove off. When we picked up the car we watched the inspector go around it. He didn't look at the glass, and the chip is very hard to see from the outside. The visa charge is $600 - $700 above the rental but they have not sent me the detail of charges I requested. They haven't responded to my email. The phone number provided by Dollar corporate is out of service and they didn't pick up at the 800 number on the brochure. Dollar US says it isn't their problem because the Panama agency is independent.2 locations in Panama City
Filters
Reviews
2.0 Poor
Jan 2024
2.0 Poor
Dec 2023
3.6 Poor
Jun 2018
Pros:
The personnel were nice and somewhat helpfulCons:
1.They didn't have the car I rented 2. They upcharged me for getting the car I rented. 3. The vehicle we rented had in excess of 50kmiles, was in poor mechanical condition, tires way beyond safe4. Looked like it had been in a war zone..5. A friend rented a similar car from Thrifty, with 12k miles, they replaced a tire prior to renting, the insurance was 200$ less for more time. 6. Today when I went to return the car, they said I was a day late and wanted me to pay an additional day.2.8 Poor
May 2018
Pros:
Ease of access, in-terminal pick-up and drop-offliCons:
Limited locations, limited and old fleet. Arrived to the terminal and was “upgraded” to a larger vehicle, but the car was not clean, the AC couldn’t be regulated, not even turned off, windshield wipers did not function, oh did I mention the car was 5 years old and a gas guzzler? Tried to find a location to change the car but there were only 3 locations, one of them I went to twice, the first time the only clerk working had left home early and the second time the clerk didn’t show up to work. In the end I was able to have the car changed but it’s just too much of a struggle to just get a descent vehicle from the start. Will not use this company again.2.0 Poor
Oct 2017
Pros:
nothingCons:
everything,the attention,the waiting for nothing everything is so bad.9.6 Wonderful
Jul 2017
Pros:
Francia remembered me from 3 months ago. She is better than frequent member plan. Hassle free no headache, better than the other companies, she provided a car with sufficient room for all my 6 suitcases.Cons:
Nothing3 locations in Panama City
Filters
Reviews
2.0 Poor
May 2024
6.0 Okay
Feb 2024
4.0 Mediocre
Apr 2019
Pros:
They refused the type of car that we had booked. Then tried to oversell the insurance - told us that the insurance we bought did not meet "mandatory" requirements. And finally proceeded to charge a $10,000.00 deposit on our credit card!Cons:
Honesty would be helpful.4.8 Mediocre
Apr 2019
Pros:
Staff nice.Cons:
Had no idea I would need a 10000 deposit if I used my own insurance coverage- giving a company jn a foreign country 10k wasn’t going to happen so we ended up buying the local insurance which doubled the cost I had planned to use- a huge shocker!!!2.4 Poor
Mar 2019
Pros:
Staff at the drop of was friendly.Cons:
I made a reservation for a 7 passengers vehicle and they didn't have it, they wanted me to take a 4 passengers instead. Finally they ended giving me an old, dirty and not in the best of shape minivan. They told me that I have to call them if I want to ensure to get the right vehicle.2.0 Poor
Mar 2019
Cons:
Your cars in panama or un rentable the two insurance fees are very high and they reluctantly wanted to honor the reservation the USA and requested a hold on my AMX card for $10,000.00 just because I have my own insurance coverage you may need to address that problem sometimes people do not Compla6 locations in Panama City
Filters
Reviews
2.0 Poor
Dec 2021
2.0 Poor
Apr 2021
Pros:
NothingCons:
I had an offer for $150 for the car and then when I got there they said it was not available anymore and I ended up paying over $300 for a worse car. Never renting from them again.10.0 Wonderful
Feb 2021
Cons:
If the branch moves, this should also be communicated on the Internet! When we arrived in Panama City we had to go to two old addresses before we found the current address at 7 p.m.2.0 Poor
Dec 2019
Pros:
They did not have a single car to honor my reservationCons:
Synchronize the Kayak reservations with the internal system. So that they don’t offer for lease what they don’t have5.6 Fair
Dec 2019
Cons:
The mendetory insurance was added at the airport and we not listed when we reserved the car. We ended up paying +100%2.0 Poor
Jan 2017
Pros:
Kayak quoted 130 dollars, when I got to hertz the charge was over 500 dollars. I was in Panama as a volunteer translator for a small ngo, I was going to pick up the rental, buyback once the price hike occurred, I told the ngo that they would have to pay for the rental. They agreed. If the difference was fifty/sixty dollars, no problem, but the difference in price was over 400 dollars. Very upset and disappointed in that