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image/svg+xml 2020 Best Airlines

The Best Airlines of 2020

Here’s where you can discover the world's top-rated airlines of 2020. Not sure if a particular airline best fulfills the criteria that are important to you? Check https://www.kayak.com/badges/airlines to see if the airline has earned KAYAK’s coveted Best Airlines badge.

Here are the year's best airlines according to airline reviews from travelers on KAYAK.

Discover the best airlines by location

Discover the best airlines by region and the best budget airlines worldwide and use the dropdown below to learn about the best airline by country.

Best crew in United States

Best crew in

1 Hawaiian Airlines

89.4 KAYAK Award Score

"Very nice flight and helpful agents."

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2 Delta

86.9 KAYAK Award Score

"Boarding went very smoothly and the flight left on time."

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3 Alaska Airlines

86.9 KAYAK Award Score

"Great crew and in-flight movies."

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4 Envoy Air

81.3 KAYAK Award Score

"Kevin the flight attendant and the flight crew were amazing."

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5 American Airlines

80.5 KAYAK Award Score

"Flight and plan where great"

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About KAYAK's best airlines


KAYAK's airline ratings process was introduced to provide airline customers who use KAYAK with a platform to share their experience flying with different airlines. An airline must have a minimum Overall Rating of 6.1 and a minimum of 150 reviews published within the last year to qualify for consideration for KAYAK's Best Airlines. The current list of Best Airlines is based on ratings from KAYAK users in 2019.

More on the methodology

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image/svg+xml 2020 Best Airlines