I sat in comfort plus. It was fine. Seats were comfortable. I got drinks and snacks.
Crew was nice. Flight was timely. Seats could be better as well as the food considering it’s first class.
Left on time and arrived early this extending our 31 minute transfer. Bags made it also!
Good and consistent Printer in lounge did not work for me :(
Most of my discomfort was going through TSA. However, the Delta seats had inadequate leg room and I tried my very best to connect to the wi-fi and it was a cumbersome process that finally gave me the info that I needed to sign in AFTER I had completed the flight...Why make it so difficult to use? That said I really really appreciate the pilot taking a little extra time to avoid a bad storm area and both landings in Atlanta and Orlando were flawless to my delight!!!
Delayed in taking off because no flight crew. The in seat entertainment was working properly.
I love my flight attendant Faith, always smiles always helpful. She makes the flight experience wonderful thank you
My return flights were changed by the airline and my preferred seat selection with extra legroom was not transferred to the new flights
I upgraded to first class only to find out that I still had no access to the sky lounge without a sky miles card or AmEx (something that should be emphasized outside of the fine print!) Also, no food or drink service provided during the flight, so I basically paid 4x more just for “free” checked baggage and a bigger seat. Not worth it.
Very dissatisfied with the fact that I had upgraded to first class for the second part of my trip only to find out that the lounge was still not available to me, as well as not having any food or drink service on the flight due to weather, so I lost out more than what I paid for.
flight was delayed and stewards were preoccupied and not helping passengers. The pilot was very communicative which was great. The window was dirty as were the back of the front seats with chewed gum and slime on it. I hope this helps.
Traveling on two legs the food was identical and not very good
Agent checking me in was great. Plane was nice. Problem was with the handling of my fragile check in. They damaged my steel drum, waiting to hear back from them to see if they will take any responsibility. Think twice about travelling with something fragile, they don't seem to treat it any different than normal luggage
I had a problem checking in as I didn’t have the correct code. I had to phone BudgetAir.com. They charged me an additional 174US for some tax or something in order to provide me with my booking number. I will never use a third party seller again. Absolutely criminal activity. But I did get to where I wanted to go
Still sitting in a hotel when I'm due for work
My trip was two parts flying from Canada to ATL then to PNS I had confirmed seats with tickets at boarding in Canada and bags tagged for said flight. Got to ATL got help to plane before boarding ended and was told at the gate that I had no seats on this flight even though I had tickets that said so I was told by a supervisor with Delta that I was booked on flight 5 hours later not the one on my ticket had to sit in ATL not knowing if my bags were on flight I was booked on or the one I was told at the gate for 5 hours later or even if I would have seat on that flight as seats were to be assigned at gate. Will never recommend West Jet product and am not sure about Delta any longer and had never booked thru Kayak for flight before and will probably never again and will be sharing my experience with who ever will listen to me about it to warn them to avoid the problems I went thru.
Terrible experience at the gate. Charged for carry on luggage despite them meeting the requirements for sizing.
It was not clear that a shopping bag with gifts would need to be checked. Lucky that my friend checked her carry on so that she could take mine on. It contained fragile items ( and expensive). Plus they charged me $100 for that last minute change.
Never been on a long haul flight that didn't have on flight entertainment. I hope the way back is better !
It was fine for a low cost trip. No entertainment and poor food offer. The sits were ok. It was on time.
The flight was delayed for 4 hours and the airplane was really old cuz not one thing was working.
They charge 5 dollars for plastic headphones for a flight of 1 hour! Seats are awful. Service is terrible.
Nice crew - very small plane and uncomfortable, with no entertainment options…
was wondreful! just let me know what airline im flying in advance!
On this flight, we didn't even get water offered, nor any other beverage. Therefore we got a snack of pretzels. Flight was good and Air Canada a good airline
I would realllllly like to have been in a seat closer than row FORTY. Needing assistance - longgg way to walk down and back; then they put me in the middle seat-needing to get up for the window seat passenger to go to the washroom etc.
Everything was seamless. I would have appreciated knowing there would not be any real food available for purchase in advance. Otherwise a great experience. Thank you!
The flight was delayed but at least they let us know early about it (the night before)! Everything after that was smooth!
Our seats were changed 3 times in the final 24 hours, and then my wife and I ended up with two middle seats in different rows. Full flight so no changes could be made at the gate.
Air Canada was on schedule, fast, and took care of me the whole flight. With affordable price, I 100% recommend you fly Air Canada if you are able to.
