While I had a business class ticket I wasn’t given priority to boar. Again my luggage had priority tags and these bags didn’t come out till the end!! The food at the lounge was only two type of sandwiches and warm juices and soft drinks I thought I’m paying for good services but the least u can say it’s mediocre at best. I’m considering not to use TAM AGAIN.
While I had a business class ticket I wasn’t given priority to boar. Again my luggage had priority tags and these bags didn’t come out till the end!! The food at the lounge was only two type of sandwiches and warm juices and soft drinks I thought I’m paying for good services but the least u can say it’s mediocre at best. I’m considering not to use TAM AGAIN.
The service was terrible. We weren’t allowed to take water on the flight and the drinks were offered only at the end of the meal. When we used the button to call the flight attendants, they never showed up and when my daughter’s drink was spilled due to turbulences, she asked for something to clean her pants at least 4 times and eventually they gave her a tissue. The flight attendants were rude and overall the flight was terrible!
Delays with no communication. Broken business class seat and no one seems to care or help.
The head of the flight attendants was very rude and impolite and insisted to know my nationality on flight while I had my Can passeport! against all rules!
Adequate. Served our purpose of getting there safely. Nothing to rave about. Decent value for the amount paid
I lost my connection flight from Casablanca to Marrakech because we arrived late to Casablanca. I had to rent a car to continue my trip . I need refunds
Bad service in la RAM from beginning to end. The crew ladies are impolite and rude and insensitive to passengers requests. I do not recommend traveling with Royal Air Maroc (La RAM) - worst service.
Old aircraft with a terrible business class setup and poor connection experience in Casablanca. Strongly suggest you pay a bit more and fly a different airline.
The plane was new, clean and nice. The crew was very attentive and pleasant. The food wasn’t great, though - even in business class…