Why do I need to spend $$$ to sit together as a family? It’s beyond frustrating, we were all sitting apart.
Easy boarding and great communication, smooth flight- all was great!
This was the first time that I traveled on Breeze Airways and I was very surprised at how well everything went. The flights attendants were very friendly and always had a smile in their face. I will not hesitate to travel on them again.
Overall positive. If I am headed to the one destination they fly to from my home airport, I will fly again without question. I think because the airport provided the check in and boarding I didn’t fully know what to expect. The A220 is a comfortable ride with big windows and feels open. I’m glad I didn’t bid to upgrade to the first class product. It is just a better seat with little extra amenity. But was very happy with the extra leg room seats and bundle we booked.
Flights were consistently delayed and we were given no reason for the delays. We could not check our bags until two hours before the flight boarded in Myrtle Beach, even though we were there and there was someone manning the check-in at the terminal. It is also asinine to charge $70 to check your luggage at the terminal, but charge $35 if you choose to check your luggage via the Breeze app. The seats were comfortable enough and the flights were quick once we actually got on the plane and off the tarmac. But again, we were constantly delayed.
Food and entertainment were non-applicable here Flight and boarding were great
Check in was a breeze. Crew was amazing! The two seater had more leg room than the three seater. No snacks available, only for purchase. No internet available, only for higher paying ticket. booking through a third party was misleading - purchased with carry-on, but it did not really come with carry-on.
Even though the flight was delayed my overall experience was great!
The app, website, and boarding passes never updated with gate information. This makes it very difficult at a large airport to guess which terminal to go to to check the screen for your flight. We had a delay and that also was never updated on website, app, or boarding pass. So when those picking people up from flight checked flight status they were told we would be on time which was not the case. With technology available neither of those situations are appropriate and were completely avoidable minus lack of willingness from Breeze to provide accurate and up to date information.
The only thing that would make the experience better is a little more leg room and the overhead bins are very low. I hit my head when I was settling into the middle seat and was nervous about poking my eye on the corner of a lowered bin when I was deplaning.
Terrible. Still have not received the refund from them. They sent it to some account that I don't even know. Spoke with costumer service and they are unable to help.
I didn’t like it at all. I miss my second flight because of the delay on Allegiant Air now I m stuck in MCO.
Good, but a bit late on take off after loading. Don't like charging for carry ons!
First time flying with them and will definitely fly again in the future. Crew was so nice and friendly, fought was seamless. They are simple planes, no entertainment, but it’s fine for a short flight or if you have personal devices Rates are competitive, and they did so well with keeping the flight on time after a tropical storm, where other airlines had delays and cancellations.
They boarded passengers that sat in the back of the plane first, making boarding very efficient.
I didn't even take this flight. My plans changed and I couldn't get ahold of customer service and the website kept breaking down during the attempt to change the flight. I wound up taking another airline entirely and eating the cost.
The worst flying experience ever 3 delays. No accommodations. Had to deboard the plane after being delayed.
Posted a 20minute delay but didn’t delay at all. Caused boarding issues and confusion. Also, didn’t release baggage. Took over an hour and 20 minutes to get luggage.
Flight was good, boarding was a breeze, flight attendants were friendly and professional. There was a medical issue with another passenger and the crew handled it in a calm and professional way.
The net issue I had was with the gate agent. We had added a carryon to our boarding pass when we checked bags. When I got to the boarding gate the agent was rude asking why I had a backpack - I said I added it - even had an orange tag on it. She ripped my tag off and swung her monitor around to show me how she was right- saying it isn’t wasn’t listed - only a checked bag. I explained again that I wasn’t sure what the issue was but I wouldn’t have an orange tag if I hadn’t added it. Then she finally checked my husband’s boarding pass and found that the agent at checkin had added my carryon to his boarding pass instead of mine. She sent me on my way without my orange tag. Was a bit embarrassing for me the tone she used with me assuming I was trying to get away with something.
It was nice being on a flight that had working wifi. The boarding was quick - why don’t all airlines have small boarding groups window to aisle? Makes so much sense!!! I was disappointed to be the first person stopped to have to gate check my carryon. Especially when there was plenty of overhead space at the back! But I get it…keeps it moving. Crew was nice.
The flight from Buffalo to Chicago was on an older and smaller plane. Seating was tight. Looking closely at the interior of the aircraft there were definitely signs of aging and wear.
The flight encountered a delay exceeding 4 hours. The food voucher issued was valued at $12, insufficient to cover our meal expenses. Consequently, I was unable to take my medication, leading to a drop in blood sugar levels and exacerbating my anxiety.
Airplane was cold. Flight attendants were rude. Phone charger did not work. No food available.
3hour delay In the last 3 months i had 3 flights and 2 of these had a more than 2:40 hrs delayed
My initial flight to ORD was extended without reason. We circled the airport a few time and then drove on the ground for at least 20 minutes. These kinds of delays are annoying but somewhat expected… it would be nice if the crew would make an announcement to give updates on how long we could expect to be delayed.
The flight was uneventful. What was a problem was I was delayed getting home one entire day because the flight from Sacramento was delayed. That made getting to my connecting flight impossible. I had to stay another night at the hotel and incur that expense as a result.
This flight was fine but had no time to breathe as the connection was late from Sea to ORD.. Super stressful. If we checked bags, the trip would have been very distressed.
Seats were very uncomfortable. I paid extra for a seat with more leg room, the seat was no different than a seat at the back of the plane. Flight attendant was rude.
the food choice of packaged chips and popcorn was utterly ridiculous for first class
