it's all good nothing you can do make better 😌
Single flights to Cancun purchased through third-party, initially had issues printing luggage labels with the lady at the airport Pearson… Was super friendly and assisted quickly despite being very busy
Delta was great. West Jet was not. I booked my flight in Sept (well over two months ago), but was told there were 2 reservations and NO tickets for me, my husband and 16mo daughter. We were unable to go ahold of West Jet over the phone and the kiosk was unhelpful so we had to buy completely new tickets in order to get home that day. I’ve called West Jet twice since and sat on the phone for over an hour without speaking to any representatives
The flight was on time and shorter time arrival than planned. I was an ultra basic passenger and understood one personal item on the plane. The announcements of one personal item and zone 9 boarding certainly felt like we were separated from the rest. Actually zone 9 passengers should be boarded second; we are not blocking aisles and can be seated much faster and deboarded faster too.
Still sitting in a hotel when I'm due for work
Delays happen but communication and care were very low on what ended up being a long day.
On time. Did not like that I was forced to check my carry on bag. When I got to my seat there was riom to store my bag.
Never been on a long haul flight that didn't have on flight entertainment. I hope the way back is better !
Needs to be clearer about baggage allowances upon purchasing tickets
Very easy boarding. The on board snacks were not good.
I overpaid for the trip. They would not consider giving me any compensation or a credit.
Service was excellent, but they ran out of food options by the time they got to my seat (row 36).
The idea of needing to go outside in the winter to board in icy cold temperatures is totally a non starter for me. Seats were very uncomfortable though the leg room not too terrible. Attendants were nice
The experience was good. Flight was on time. Liked how they offered to accept carryon baggage for free before as I was checking in online.
Flight was delayed by 45 min. No problems. Everyone took it in stride.
Crew was friendly and helpful; cabin seemed roomy even in economy class.
The flight attendants that assisted me were exceptionally nice, kind and helpful
Something wrong with the plane so had to deplane and waited over 2 hours to finally leave
AC needs to update their fleet. Too many mechanical issues, dated planes and too many delays
They charge 5 dollars for plastic headphones for a flight of 1 hour! Seats are awful. Service is terrible.
