$26 Find Cheap Flights from Thessaloniki to Vienna

We have travelled on 13 December with Austrian Airlines from Yangon through Bangkok and Vienna to Varna. The first flight operated by Thai Airlines was nice and comfortable. I wouldn’t say the same thing about the next two flights which were operated directly by the Austrian Airlines. During our flight from Bangkok to Vienna:  > The service was very poor – serving of food and drinks was disorganized, late and not combined, the stewards were walking back and forth without doing anything substantial for the passengers. Even the morning breakfast was very late with a cup of coffee almost while landing (after a reminding).  > The food itself was OK-ish but for a 12-hour flight, there were no snacks/bites in between dinner and breakfast as it is with the other airlines.  > The cutlery was wooden, most probably recycling, but very unpleasant to eat with.  > The stewards were not rude but not friendly and/or helpful  > And also, half of the passengers had travel sets, others did not. The flight from Vienna to Varna was another surprise: firstly, the flight was late and secondly, they were serving only water free, even the coffee was paid, so were the snacks, but we had to pay to reserve seats. The whole experience is as if it was a low-cost airline. All in all, I wouldn’t recommend using the services of Austrian Airlines: the ticket prizes are quite the same as of the other carriers flying to this destination and you would have much pleasant time.

Friendly staff, always good food , as comfortable as it can be in economy

Business class is not worth it. Not comfortable and old plane with no privacy or enough space unless you on the single seats

A bellow average experience. A delayed flight , no staff to assist , running and panic to connecting flight , 2 hour wait for customer service. No luggage when we arrived , luggage delivered 3 days after at 3:45 AM !!!! Much stress and anxiety from this experience. Please repair your Brand .

Pleasant up to Vienna. Afterward (Vienna- Zagreb) was an horrific experience

Leg room and seat back not a good recline (middle seat)

The option to check in the carry on bag for free was very convenient. If one checked bag could be included in the ticket price that would be even better.

It was very good, ,especially the working people in the plane, they are so polite.,thank you

They never gave any meal during the flight. We’ve flown for years and then doing this now is ridiculous.

Austrian airlines lost my bag in Vienna and it took 2 days to find it and deliver it to me

There plane had a technical pricken so we had to disembark, but the replacement aircraft was provided within one hour so there was not much delay.

Miserable staff did not want to be there. Very poor atmosphere boarding. Then just basic flight.

Flight details on public information screen were misleading and wrong.

all fine - did not have food - there was no entertainment

Delayed delayed delayed and then cancelled very late not allowing for too much time to find a room for the night

The staff were very helpful with getting the wheelchair for me and bringing my carryon down the stairs from the plane.

1. Too long on board without air conditioning. 2. Very very long-tiring walk to exit gate.

It was raining and we got all soaked because the staircases didn’t had a roof

Boarding was with buses, but they let people without priority boarding before people with priority boadring.

we were boarded AND only after the boarding process was finished we were announced there is going to be a delay of one hour.