Plane is super outdated, seats not that comfortable for business class. Lounge also out dated. They need to catch up to 2024. Don’t think I’d ever fly again.
Boarding was impossible to navigate. Had mobility issues and a business class ticket, but still boarded almost at the end of the queue because there was absolutely no organization or assistance.
Aircraft was new. Food so so, especially vegetarian was very disappointing.
Very courteous staff. Abnoxious passenger in front of me who reclined her seat all the way without warning and without considering the person behind her. My flight ORD-WAW was so much more pleasant because of the courtesy of the passenger in front of me.
LOT was very disorganized at Istanbul airport with no communication with travelers. Our flight was delayed over and hour and a half and there were no announcements, displays or anything about it. It almost left me missing my second flight!
Boeng Dreamliner has so tiny seats, so even medium and smaller size people have not enough room to fill comfortable..
One of the best experiences ever. Thank you to the crew.
bus ride to the plane was very crowded and had to wait a long time to get to the plane. The flight itself was great.
The airline wouldn't let me take my stroller to the gate, even though the website states we can. My screen did not work. Their website also states that long flights offer wifi to be purchased. My 8.5-hour flight did not have wifi available. I pushed my call light to ask for water (I was willing to buy it). It took over an hour for them to come and they could only give me a small glass at a time. Waters were not available for purchase.
They broke my luggage. I’m pissed off about that. Service was slow and inconsistent.
I took this flight to be able to fly with Swiss instead of Air Canada from Geneva.. The AC planes have a better outfit in Business class than Swiss, but the service aboard Swiss is really best, first-class, as is the food and beverages. Though using the same plane model (A330-300), the interior setup of the cabin starts to show its age, but IMO the planes are better serviced by Swiss than AC. I had in my recent trips with AC way too many technical problems that led to delays or even complete cancellation of my flight.. Their fleet is aging (average 20+ years) and the maintenance has taken a toll compared to years ago. Cutting costs in every corner has to be paid sometime by someone, and it's the travelers at the end that pays for it. Unfortunately for me, flying directly to Zurich puts a much longer after-fly trip on me than Geneva.. so I might go back to direct flight YUL-GVA, even if I don't like flying with AC.
We're talking about a short-haul in-country flight.. there is no confort, no food, just the bottle of water. The seats are squeezed like hell and I was in the back-end of the plane, with one spare row left for the crew and to store excess bags that could not fit in the overhead bin.. Speaking of carry-on, some passengers should be better screened as their bags were simply too big to fit in the overhead bins.. ! How can this happen, and it was an A310, with 2 columns of 3-seater rows.. There is a pseudo-Business class, which is simply a section in the front of the plane where the same seats are occupied only 2 out of 3, on each side, leaving more rooms for the passengers and their bags. That's it.
We are glinting with united , but over all very disappointed
better announcing at the gate prior to boarding and better organization of various gps
This time, I traveled in the economy, and it was surprisingly better than the eco-premium (food, comfort, and crew were noticeably worse in premium!)
Lots of water brought around by staff which is very important to stay hydrated on a long flight. There provided swiss chocolate icecream! The attention to detail is obvious. They really want to make their passengers entertained and comfortable.
overall the flight was good and we were happy they waited for us. However, our luggage didn t make it and this caused us a lot of problems.
This was an upgrade to business class and really enjoyed the experience. Much better than my earlier flight and thank you.
It was a pleasant experience accept temperature in the plane It was extremely cold in the airplane that I was shivering I got sick because of the extreme cold temperature on my flight
Crew was wonderful, snacks were so good and quite a variety for free, food was mediocre, big selection of movies and they kept lavatories pretty clean throughout the flight
This airline is routinely voted the worse airline in Europe for good reason. If you have an option, just avoid them.
Everything was great until it came time to pick up our luggage. We arrived in orly airport terminal 1, our luggage arrived in terminal 2. No signs to tell us, we waited for almost an hour before someone figured it out.
All in all is not bad, but the boarding by walking outside in the airport airplanes area in the wind and rain to go up the stairs to board the plane that’s too much inconvenient. Hopefully that will change and we use the normal gates at the airport to board the plane! Thank you!
The plane was 5 1/2 hours late. Scheduled for 19.50 take off - Actual take off 01.30am
The flight was delayed again. I had a bad experience with Wizz Air, and I don't want to travel with them again.
Wizz is the worst airline in the world, The firm behavior is similar to the Italian mafia, For booking, check in at the desk and not on line that charge 48euro each, the truly that was included in the confirmation is only half way the continuous flight after the connection is not included although ordered together as on flight with one stop,(no direct flight), they asked for another 58euro each, unbelievable behavior of the staff, actually you feel threatened by them, as I said Italian mafia. Last time ever in my life. Keep out of this airline and enjoy your vacation.
Pierwszy raz odbyłam tak pozytywny lot. Uprzejma, świetna załoga. Kapitana lotu W6 1771 z 6.01.2024, pozytywnie zaskoczył wyraźnym kontaktem i ciekawostkami na temat lotu, jak i informacja o zorzy polarnej zachęcając do zobaczenia przez okana. Delikatne perfekcyjne ladowanie WIELKI SZACUN i GRATULACJE dla KAPITANA!!👏👏👏
After the flight. Waiting to long to get off the plane
Very very very…… uncomfortable seats /does nor reclain/ and so little space /this was 5:30 hours flight- and quite expensive no longer low cost airline/ 5:30 hours flight and no water or snacks was offered anly very expensive sales.
Was denied to enter the previous plane so couldnt make it to this one
They offered water and chocolate I would have preferred a sandwich.
Swiss air was a short flight to and from Frankfurt to Geneva. The crew was nice, and the service was fine. Would be nice if they had wifi available.
Terrible experience. I was stuck in Germany for two full day because your flights can't leave on time. You guys suck!!!
I missed the flight in Washington due to the delayed arrival and duper slow border control. Not fault by Lufthansa, but at 23:00 you can't find anyone from Lufthansa to help you and that's total awkward.
Boarding was haphazard after people with small children or walking difficulties
The airplane, although a very new model, does not offer a standard outlet plug, so when my computer battery died after 2 hours, that was it. It seems bizarre that they would offer only USB outlets.
Food was good, flight is old, no leg room and restrooms are downstairs not easy for elderly people
The plane was comfortable and spacious. Unfortunately it was delayed and I had to pay for coffee.
The flight was super bag and on top of that my luggage got delayed and i didn’t get them until now
Tiny, cramped seats with minimum leg room and hard armrests. Basic needs like a seat and luggage came with an additional charge. Budget airline amenities with premium airlune cost. I won't use this airline again.
