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I was very happy with everything, thank you for the smooth flight ✈️

helpful and friendly. The Lufthanza people I dealt with before my holiday were so unhelpful by comparison.

I enjoyed my flight back with Lufthansa because the food was good, and the flight attendants were nice and helped you when you asked a question. The flight attendants always came around and asked if you needed anything which I liked a lot.

Entertainment system is old. Food can be tastier Need to provide toothbrush and toothpaste at least when asked.

The flight was cancelled due to tech problem with the plane

I pre-ordered my meal and did not receive it. The seats are very old, uncomfortable and dirty. The crew was excellent and made my stay on board comfortable and enjoyable.

It was great. The airline staff was very friendly. The FRA security was a bit harsh doing their job but friendly overall.

I wish seats were not reclinable. It's so claustrophobic when the person in front of you spends most of a nine hour flight leaned all the way back. The crew was really nice though and the dinner (red Thai curry) was pretty compelling.

Our flights were severely delayed, then canceled and we had to fly out next day with no sleep accommodation help. This led to our baggage being lost and the service reps after baggage couldn’t be bothered to help. They kept sending us to different counters when we were at the right counter to begin with. The only saving grace was the angel woman supervisor with blond hair who helped us put in a missing baggage claim.

The boarding system was all bogus - employees at the boarding gate were not sound like proffesional or may be possibly rational