Low season | September |
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High season | April |
Cheapest flight | $32 |
There was a engine problem, so we had to deboard and wait on a new plane but that just happens sometimes, and crew was very efficient and nice.
There was a engine problem, so we had to deboard and wait on a new plane but that just happens sometimes, and crew was very efficient and nice.
Cathay Pacific is an excellent, well-maintained airline. While I too would love to fly first, or business class, I did not. I actually had the dreaded middle seat in the middle row, and yet, since I am an inquisitive traveler, I introduced myself to my row mates and had nice chats with both until lights out. Pro tip: Bring a donut travel pillow no matter where your seat is! The flight was smooth, the restrooms clean and the staff courteous and efficient. I gave the comfort level a 4 because of the reasons listed above. The airline meals... let's face it ... it's airplane food but CP does a good job in making it as edible as possible.
I was not able to figure out how to get the entertainment. But the flight was smooth and quick.
you have to buy the wifi for entertainment. flight was packed but crew was nice.
Again, the Alaska boarding area at Sea-Tac is gross.
It was fine but the Seattle airport was terrible. It took over 2 hours to get from rental car return to gate! There was no one to help with check in and bag drop. It is not a people friendly airport…too long to walk, too many levels, no help. If it is possible to pass this on, please do. It seems it is Alaska’s main airport.
Nobody’s fault but turbulence all the way meant no service and no access to the bathroom,
Lots of turbulence in last 45 minutes, but captain kept us very well informed, which was a big help to a nervous flyer.
Boarding took longer, to shuttle to plane. Crew/pilot were great.
Meh. It was the cheapest option, but not cheap for a mid-week flight. The flight staff were the most brisk and passive-aggressive I've seen on a flight in forever. We got to the destination alive though.
Coach seating is debilitating, neither my husband or I can walk the following day
It was NOT pleasant. Started from checking our luggage to the last time getting off the plane. The crew was not friendly, the food was horrible and the seats were too close to each other that I got a bruise on my knee.
In thirty years of traveling, mostly with Delta, this was the worst day ever.
Late departure due to large number of wheel chair patrons. Used to having a box of snacks to select from in comfort plus. The flight attendant just rattled off what was available and asked us to pick. Felt rushed and uncomfortable. Seat was great. Prefer having the screen on the seat in front of me instead of having to pull it up from the seat side. Lots of room for my carryon under the seat in front of me.
The flight was canceled two hours before departure, it took over five hours to rebook us on another flight.
Really bad baggage handling. Had my Rimowa bag badly damaged at the latches.
They were an hour late and they didn’t have my wheelchair for me
The plane from SNA wouldn’t start after 5 tries. The team gave me an option of flying direct from LAX and giving me a Lyft ride there! Perfect!
Our flight was delayed in Atlanta. The staff could have gave us an explanation for the delay and how long it would be.
Had a broken tray in business class. Crew just shrugged it off.
Overall good. Tight connection in DFW because of gate unavailability upon landing.
Airplane was cold. Flight attendants were rude. Phone charger did not work. No food available.
Excellent customer service at check in at Austin flight to DFW and excellent customer service from Karren in terminal B at DFW.
The flight attendants were talking the entire time on the back and I couldn’t even take a nap. Super annoying
Had to wait a long time for wheelchair in Dallas
Flight was good. However, they had everyone board the plane then made us sit there on the tarmac for an hour plus due to maintenance issues. Besides that flight attendant and pilot were amazing.
Was able to get on early due to being short of breathe. Agents very helpful.
It was really good. The boarding was good and smooth. They even checked our carry ons if you wanted to without any charge.
Always a great flight on AA. PHX to DFW and vise versa is always going to be a pretty full flight but the crew handles it phenomenally.
Not too impressed with them to be honest. They had forgotten my gf meal, despite the fact that the app had notified me that it was sorted. Apparently there is a ‘glitch’ in the system, according to one of the stewardesses, and has been for a while. Also the legroom in economy is way too small (and I’m a slight person) and are very uncomfortable. An extra Internal flight I booked via the app, had not even given me the option to order a meal, so was unaware of that and left without food on a 9 hr. flight !! Don’t think I’ll use AA again after this.
Okay for the most part but Good boarding and on time
Staying with Dallas 4 hour stay ...it's was torture sorry. .. about to say that
Quick flight. But crew was late so boarding was delayed. No food or entertainment as flight was an hour so no possible eating there…flight was also delayed but I think that was the fault of SAN airport not spirit…
Better overall experience from my first flight with Spirit several years ago. Efficient boarding (albeit I arrived after all rows were called) and flight actually left earlier than planned. I am still baffled by being charged for everything, even a non-alcoholic beverage. And there is definitely less seat room which makes a flight that’s more than 2 hours really uncomfortable.
The plane crew made the decision to leave a LARGE group of us passengers who were stuck literally at the gate next to the Las Vegas flight & trying to get off. We were lied to & told the Vegas to Dallas plane was going to wait for us. I’m having to fly the whole night to my destination now because of this
I liked the airfare price. Seats are not very comfortable. But I would fly again with Spirit for the price.
Nothing. Will never ever travel on Spirit or Frontier. Both of them Garbage Airlines.
For the price we paid, the service was outstanding, we took off on time, everything went very smoothly, we landed on time, and we didn't need anything extra.
spirt air lines took advantage of two eighty year olds. we paid extra for cancelation due to health reasons they did not honer they have no spirit. I hope they treat there grand parents beter.
Checking one bag in after we already got our boarding passes and tag for the bag was ridiculous. Only two agents working the counter. It took forever! Second, the all male flight attendant staff was rude by yelling at those of us on the plane, being short with flyers, and speaking so fast that it was hard to understand what they were saying.
Stop changing gates at sfo. When you are elderly going back for it’s not fun.
We understand and comply with Frontier’s bag sizes. We’ve had some problems in past while having to await other passengers who do not understand the baggage restrictions or have not prepaid and that is usually our biggest concern (others delaying us) with flying Frontier. Flying OUT of ONT, however, has always been a great experience. I’ve also noted even on delayed Frontier flights very knowledgeable pilots who manage expectations well.
There was no easy way to check in. I don't want to install an app to checkin. I will use alaska from now on because they have a web check in method that is easy.
The crew was ghetto lol I felt like I was on an inner city field trip
Horrible! The short distance flight ended up taking 5 hrs! There was a 3 hr delay for the flight to take off and there was a 70 min wait on the tarmac for some bogus reason that the pilot said the gate he was supposed to board was taken up. After a 30 min wait he said the plane that was supposed to push out of the gate called a medical emergency and 40 min later he ended up boarding another gate. For the initial 3 hr delay there was no information/alert about the gate or delay in the app or the boards up until the boarding time and even beyond! Had to walk all the way to the end of the terminal to find the frontier staff to ask what was going on. Avoid this airline at all costs! If you have carryon bags or checked bags , their prices come equivalent to the prices of more reliable airlines. They are the worst in timeliness at 60% (reported as delayed) this year (check the data) by a high margin even compared to the second worst airline. If you are ok with having a miserable flight experience with the odds close to flip of a coin, feel free to try them. If you value your time , money and flying experience, stay away.
There was nothing to like, flight delayed had to move to different departure areas, disorganized to say the leasr
Delayed for two hours due to trivial issues. No reimbursment. Also on arrival further delay due to terminal malfunction.
Our flight was canceled for no known reason. We weren’t told until we were checking in at 5:00 am. This was after our last flight with Frontier where we sat on the plane for three hours (not an exaggeration) before we took off because of a mechanical issue. We won’t be flying Frontier again.
Allowed me to chose my seat without extra charge (I purchased full-price ticket) and boarding was in group1. Didn't even serve water.
I went to the Frontier counter in San Jose at 1030am or so on Sunday 10/13/24 to see if I could get an earlier flight to San Diego in lieu of my reserved 630pm flight. One thing led to another, and I was able to obtain an open seat for about $ 56. on the earlier flight. Fine. Then the agent asked if I "was checking a bag". Not knowing that carry-ons cost extra per Frontier policy, I thought that she meant a regular checked bag. Therefore, I said no. Once I got to the gate, the same gate agent who sold me a ticket told me that I had to pay $99 for a carry-on, and that all bags were extra on Frontier. Having never flown on Frontier, I was not aware of this. Part of the issue was that she was not a native English speaker, so there was a miscommunication as to what "bag" meant. I would have preferred for her to have clearly let me know at the front counter that any bag including a carry-on cost $99. It would have had the same outcome, as I had to take my carry-on. But it got hectic at the last minute at the gate itself. The baggage policy should have mentioned "including carry-ons" when we first spoke.