$455 Find Cheap Flights from Santa Rosa to Maui

Overall good. Good communication from the captain on delay, cozy seats, nice staff, and a perfect landing.

i liked that all seats had usb ports and a plug

Short flight so really no interaction with crew and there was no food. It was on time and comfortable. Liked the plugs in seat in front!

Frontier airlines would have been better than this AA commuter flight.

Crew was great. Helpful, friendly, sense of humor. 👍🏽 Seat was really uncomfortable -- too concave ( why make them like that???) but worst, This is the first flight I've ever been on in my life where the seat did not have the option to recline!!! Whaaaat??? I was so sleepy but never was able to get comfortable enough to actually sleep. I forget which model of a plane it was exactly, but it was a 737 of some type.

You need another option on certain questions - ones that not applicable.

We had tried to change our seats in the app multiple times before check-in but the flight was seemingly full. When we boarded, there were several empty seats available that my husband and I were offered to take by one crew member only to be told by two others that those rows were reserved for the crew members’ bags.

The first flight attendant who served refreshments was not pleasant at all. No eye contact, no smile, I used my “please “ and “thank you “ and all but had pretzels thrown at me. Next one far surpassed pleasantries and more like Alaska Air! Good leg room, comfortable seats. Boarding was without flaws. I didn’t order food….

All was good. Flight from STS to Burbank was on a new plane; flight back was on a plane that was showing its age.

You sold me a $230 seat upgrade. But it was exactly the same seat as the $89 upgrade. The bait and switch seems to have become common practice.