$350 Find Cheap Flights from Santa Rosa to Columbus

One of the flight attendant was very rude and not helpful. The others were good. Also seats were dirty with food bags left on the seats. Looks like the plane wasn’t clean before we boarded.

Couldn’t plug in the computer to the electrical plug underneath the seat. Should accommodate a computer power line.

I don't know what it is. But it seems that flights from Ontario to Seattle are always delayed. This one was delayed 3 hours. I guess I should just expect it from now on.

Excellent, as always. Just a bit of comparison from the same routes. United has free blankets. Horrible terminal. EWR JetBlue. Updated terminal. EWR. Screens for each seat. Self service pantry and a lavatory in the middle of the plane. Alaska. Always has new planes neon lighting. Mood music for boarding and deplaning. No screens. Outlets yes. Offers water latter part of the flight. Which is nice. Excellent flight attendants. Customer service on phone or gates are always extra polite and friendly.

you have to buy the wifi for entertainment. flight was packed but crew was nice.

Correction for previous notes…..poor first refreshment woman on this flight. Second person was great. Pleasant staff. Even got re-seated together.

The first flight attendant who served refreshments was not pleasant at all. No eye contact, no smile, I used my “please “ and “thank you “ and all but had pretzels thrown at me. Next one far surpassed pleasantries and more like Alaska Air! Good leg room, comfortable seats. Boarding was without flaws. I didn’t order food….

All was good. Flight from STS to Burbank was on a new plane; flight back was on a plane that was showing its age.

Quick, efficient, incredibly kind staff. It was a short flight (50 min)but still received beverage service. Treated my 5 year old like a star. Just endlessly appreciative.

You sold me a $230 seat upgrade. But it was exactly the same seat as the $89 upgrade. The bait and switch seems to have become common practice.

On time (actually a little early). Was a good and short flight!

Charlotte NC agents were great and ended up with decent seats after having to switch flights amidst Hurricane situation. CMH was a different story. Doors to flight closed 15 minutes before departure so we nearly were left behind. Flight crew were OK but nothing to brag about for sure

Not too impressed with them to be honest. They had forgotten my gf meal, despite the fact that the app had notified me that it was sorted. Apparently there is a ‘glitch’ in the system, according to one of the stewardesses, and has been for a while. Also the legroom in economy is way too small (and I’m a slight person) and are very uncomfortable. An extra Internal flight I booked via the app, had not even given me the option to order a meal, so was unaware of that and left without food on a 9 hr. flight !! Don’t think I’ll use AA again after this.

The flight was uneventful. What was a problem was I was delayed getting home one entire day because the flight from Sacramento was delayed. That made getting to my connecting flight impossible. I had to stay another night at the hotel and incur that expense as a result.

VERY disappointed at the agent checking in my luggage. I know that the weight limit is 23 kg, a little over 50 pounds (50.71 pounds). Yet the agent kept repeating "50 pounds". So I said, the limit is 23 kg, and she had the audacity to say 'no, it is 22 kg!" Imagine my surprise. Was she ignorant or was she poorly trained? Not sure. The boarding process was pretty good. The speakers were loud enough so I still could hear them despite inconsiderate passengers continuing to speak while the announcements were going on. During the flight, the teenage girl sitting behind me kept pressing her feet to the back of my chair. I turned around several times, yet she did not get the hint. I did not make a fuss since I sense I had a bad streak that night with AA, so I just did the best I can to lean forward and not let that bother me.

The one gate agent was very abrupt and rude. Not a good look for American for the day

Seats were very uncomfortable. I paid extra for a seat with more leg room, the seat was no different than a seat at the back of the plane. Flight attendant was rude.

Flights were on time. That's the main consideration since I had to change planes. The entertainment was whatever you bring with you and the food (in Economy) is non-existant. Neither of those was a surprise.

Mobility assistance at DFW is A JOKE!!! Totally disorganized, ineffective and annoying. Ended up having to walk and find our own way for a good part of the very, very long walk between gates. Worst assistance I have ever experienced.

This is a new route from Philadelphia to Naples. It was sold out. The team on board was excellent. I’ve flown this route twice this year and the flight has been excellent. I hope American keeps the route.