Fine, but how to board on SW versus othrr airlines, is just lame. Goood staff though and all was solid otherwise.
Was as expected. Crowed planes. Too many carryons delaying takeoff. But the ride only took an hour and saved me a lot of time SFO is a not a great airport.
Was as expected. Crowed planes. Too many carryons delaying takeoff. But the ride only took an hour and saved me a lot of time SFO is a hell hole of an airport. It is the new LaGuardia. Everything Cobbled together. Security gates closed. Terri directional signage
I will be flying again Southwest Airlines. Friendly crew, comfortable and affordable.
The plane arrived 25 minutes late, and the Wi-Fi was slower than it usually is.
Forget beverage, they didn't even have water for half the passangers?
Can not wait for seating change to reduce the amount of pre boards - it’s disheartening the abuse. And then then deplaning
The crew was nice. Boarding sucked. Instead of loading from the back to the front people just sat wherever and you had to wait for them to move to get to a seat. And the flight was 25 minutes delayed.
I boarded last because of my boarding assignment and was given a middle seat at the back of the plane. I’m 6”1” so it was really tight. I wish I just had a seat assignment instead of a general boarding group. My bag was way at the front and my seat at the back. Was never offered a beverage and had no room to move.
The open seating makes passengers boarding ahead of you think they also have the right to the empty middle seat. Trumper next to me refused to move her laptop bag from my leg area. I did not make a fuss since it was a short flight.
My seat was comfortable. There was no TV on the airplane.
Everything was good. Uneventful flight, which is the best kind.
Flight kept getting delayed. Multiple children forced to stay awake for a flight that took longer than expected.
Flight was cancelled while everyond was on the plane, ready for take off
Short flight. Delayed because of ??. Had a water served . Staff was nice.
Upgrading my seat online was a breeze, boarding was easy, and we had such great tail winds that we ended up getting in 20 minutes earlier than planned.
Flight was delayed because overhead bin didn’t close. The most insanely stupid thing I’ve ever heard.
Crews ADA compliance ecellent. Sensitive and kind observation involving several passengers on plane Plane clean and fresh includsing lavatories
Crew gave us conflicting information and was unecesaily hostile in responding about several things. Another crew member spent most of the flight talking poorly about his co-workers within earshot of myself and several other passengers.
The steward on my flight went above and beyond in hospitality. So friendly and helpful. If I could give him more stars I would. I was so impressed I plan to use Alaska whenever possible and will praise highly to family and friends. (Ive already told my daughter and I’n-laws)
If I pay extra for "comfort+" I expect leg room where I can stretch my legs. I was seated with an attendant's seat blocking my feet. Knee space was fine but my feet had less room than the non-"comfort+" seats. Also, don't go cheap on food when you have flights of 3+ hours. It's insulting.
Only one side of the heafphone jack work. Crew was friendly and helpful.
Great. Flight departed early and arrived early. Deplaning and baggage claim ww were quick.
They separated our seats and moved us to the back of the plane. Hundreds of dollars and thousands of miles used and this was my platinum member experience.
Delta flight was great from the check in all the way to arrival. However, I had a very bad experience. I requested a wheelchair and the wheelchair employee that went to pick me up from the plane in Boston to bring me to the baggage claims told me I have to pay him. I was under the impression that it was a free service and I usually give tips but the person forced me to pay and since I said no because I was upset with his demand when my daughter walked in to pick me up he demanded payment from my daughter who paid him thinking maybe now it is a charged service.
AC barely worked on a 50 minute flight. It was very warm the whole flight. Flight was very bumpy and hard landing.
Got on the plane and then needed to deboard the plane because they didn’t have any pilots?
The flight was canceled two hours before departure, it took over five hours to rebook us on another flight.
Rough day of travel all the way around. Wrong info given to us multiple times and mistakes in their booking making our trip 10 hours longer than planned. I’m bummed because I fly Delta all the time and love them. Mistakes happen. Just bummed that this was a rare trip our whole family was traveling together.
Meh. A late flight meant I missed my connections, and a 2pm LAX arrival turned into gettin in after midnight.
Awful. Worst airline I have ever been on. Crew were among the rudest people I have ever dealt with. United staff members were rude and disrespectful. My flight was delayed, causing me to miss a connecting flight. I understand things happen, but when staff start lying about what actually happened, that is when I have an issue. Just be honest, really it isn’t that hard. I’m being very honest with this review and I don’t find this difficult what so ever. In fact, because of United Airlines, my Christmas holiday was off to a really rocky start. As someone who has traveled across the world, it has only been United that I have had a truly awful experience.
Boarding always seems a bit chaotic. Seat spacing could leave more for leg room.
Good flight. On time. Boarding and seating was easy. Crew were really friendly, yet professional. Bathroom (by cockpit) was small but serviceable. Some the seats were showing some notable wear & tear, but were comfy. Very happy UA customer. TY! 🤛🏽💗
We arrived early and finally made it to our gate almost an hour after.
We were delayed 3x and because I didn’t purchase my tickets directly from United Airlines I was told I Have to take care of it myself so I called Underpricer and they helped me but before I changed my flights I took the risk of sticking by what my tickets were and was lucky to have gotten on the original all flight with only 15 mins before take off. not sure if I will do this again
Everything good until we waited for jet bridge at SFO. Then pilot gets on speaker & said it won’t reach plane- too short, need to go to different gate. Then 5 min later, adjusted plane/jetbridge & all ok?!?
Was a pain having to leave the plane and reboard but glad the plane was fixed
We had to wait almost an hour for the wheelchair porter to be ready to pick up my mother. And when she arrived in Newark airport the porter was not there and she started walking with her cane and her poor mobility. When the Newark porter found her they didn't want to transfer her bags to the wheelchair for her.
Great onboard crew. Boarding was a zoo, I got in line before pre boarding in Group 2, still had my bag force checked. WiFi was glitchy all flight. Seat and bathroom are both tiny unless you pay $$$ for first class.
Cabin was pitch black, even during meal service. The reading lights for seat 2E/F did not work, and seat 2E did not recline.
- flight attendants not very friendly. - Paid for WiFi and plane didn’t have it working , never got a refund.
We got to fly on the new airplane. Much better as it’s roomier and cleaner than before. Most Importantly it’s much more comfortable. I still can’t move the seat back but the extra space made up for it. I didn’t taste the food or drinks because they charge for everything so I didn’t bother. I didn’t experience the entertainment because I downloaded my own movies on my phone. The crew was great. The flight itself was smooth . No complaints.
I was comfortable because I upgraded. I would not have been comfortable in economy. It was a short flight so there was limited food service and no inflight entertainment.
I thought since I upgraded my seat I would get some perks. Free water, free snacks. Free carry on luggage.
It’s ridiculous to pay for carry-on luggage. I also wasn’t given an option to specify I have carry on bag at time of ticket purchase. I also could not specify I have carry on luggage at time of online check-in.
Delayed fight LAS to LAX. OK, fog in LA, not your fault. But all your staff, onboard in in lounge, speak so fast, enunciate so poorly and often have a accent that it is impossible to understanding anything they are saying.
The gate area was terrible at San Diego airport -way too crowded in a small space. Since my husband was driving to our destination, we did not have to take any luggage so my kids and I only had backpacks. Therefore everything was easy and smooth. And we didn’t have to pay up charges for everything and it was a short flight. I tried table was broken and it was a little cramped, but it was fine for what we needed. I probably would not fly spirit on a longer flight and if I had to take baggage.
Boarding procedure is horribly slow. You charge me to check a bag and would not let me carry it on. Charged me to simply select a seat. Charged me for water. Charged me for every little thing on top of paying for an expensive ticket. Your seats are terrible. So uncomfortable, they don’t recline. No WiFi, no way to charge my phone. No entertainment. I mean you Offer noting and you charge for everything. Why would anyone want to fly with you again?
The staff from LAX to New Orleans were rude but the staff from New Orleans to LAX were nice!
Paid extra for a “comfy seat” which was anything but!
