The dear was very limited in space. I could put my water bottle in seat basket. Also, there was no inflight entertainment in the delta app?
Typically I give delta excellent reviews. Our flight was delayed 2hrs, I was one of the fortunate ones who were able to get to my connecting flight. Also, annoying that on the connecting flight boarding personnel make me put away a small bag into my carryon. It small enough to put in back pocket seat, why hold me and the line up to just push it into my carryon.
Logan airport construction meant that boarding was chaotic crowded and delayed
Everything was great. Great service, excellent communication, and early arrival
We were forced to wait nearly 50 additional minutes before leaving the terminal.
Free Wi-Fi is good. That’s all - food mediocre, unfriendly crew, poor communication after trying to file a claim for my lost bag, which Delta didn’t even know was lost until I told them.
Delta flight attendants poorly managed the boarding process and overhead storage. My bag was checked last minute and no claim ticket was provided. My bag is now lost. Complete incompetence by all flight crew involved.
Inexpensive, got an exit row aisle aeat with no middle passenger, bought a great breakfast sandwich, flight comfortable & arrived ahead of schedule.
Customer service at the gate in the flight was exceptional. On time. Aircraft and seat was decent. Thanks Delta. 💗
It was terrible, if they ran flights on time it would make a big difference.
I would like a glass of wine or some kind of alcoholic drink.
Boarding groups were called up in Spanish only. Luckily I know some of the language. They gave out grilled cheese sandwiches and a cup of fruit. I was very disappointed. I could only eat the cup of fruit because the only other option was vanilla pudding. The entertainment system and seating were great though.
Everything was smooth and crew was very polite and friendly.
The flight was 6 hours delayed due to equipment problems, I had to spend my night in the airport terminal in tight quarters. A bag of chips was all they offered, Then I missed my connecting flight and waited another 2 hours. All in all that trip took me almost one day.
I like that they served a mail, I’m not sure about the in-flight entertainment. I didn’t really check. staff helped me with my luggage. Smooth boarding smooth takeoff smooth flight
Copa definitely offers better service and price than other airlines.
Food was not good, no options for vegetarian or gluten free
This airline doesn’t five and dime you for everything. I do think that a checked bag should be included in every fare.
The personnel at the counter was very helpful. Everything ran on time.
The seats had plenty of leg room and the staff were very nice.
Very slow boarding, 1 hour late - uncomfortable chairs and crew barely speaking english even at the airport!
The flight itinerary was changed 3 times, I explain the problem on the previous leg.
Airline changed our itinerary several times (3). The second time, we were not aware of it, we landed at 7:24 pm and the flight depart time was 7:40 pm. We were not aware of this change and the flight departed without us, that made us being placed on an even later flight which was also delayed.
Flight never happened because of previous flight delay. Sent back to the stays on a flight 10 hrs later without making to my final destination and still waiting full rugindo for it. So yeah not a good experience
4 hours delay, awful food and missed all my connections because of the delay to be rebooks for a flight 10 hrs later back home and never actually make it to my final destination
The Flight was delayed in 2,5 hours. 1 hour inside the airplane then we passangers were not allowed to receive food as the local regulariam determines (for delays bigger than 2 hours)
Four handbag storages were damaged and sealed, limiting the space to store our things in the plane.
It was fine. no food or entertainment , but was only a 40 minute flight.
The boading process was fine. Had to wait for bus from tarmac to terminal. Had to go through 2 or 3 security checkpoints in Lima to make next connecting flight.
Routine and on time flight with pleasant stewards and decent food. Nice experience!
We were delayed 3x and because I didn’t purchase my tickets directly from United Airlines I was told I Have to take care of it myself so I called Underpricer and they helped me but before I changed my flights I took the risk of sticking by what my tickets were and was lucky to have gotten on the original all flight with only 15 mins before take off. not sure if I will do this again
horrible website for checking in- no option just to write the passport number; ludicrous
The planes are so dirty! Food crumbs and finger print smudges, Dust over the vents and carpet stains. It’s disgusting.
Everything good until we waited for jet bridge at SFO. Then pilot gets on speaker & said it won’t reach plane- too short, need to go to different gate. Then 5 min later, adjusted plane/jetbridge & all ok?!?
Nothing, whole flight was a nightmare, was forced to check my carryon bag at the gate, staff was rude and unprofessional
David went above and beyond to make our flight the best that it could be
Was a pain having to leave the plane and reboard but glad the plane was fixed
How badly can you screw up baggage claim? We were told to go to baggage claim too for our bags from this flight. Another flights bags were there. They finished up. More bags from a different flight arrived. Our bags did not Finally the baggage claim belt stopped working and and are flight was still listed on the arrivals for that baggage claim 2. And then nothing It turns out that they had been delivered not only the United baggage claim but far away on a Delta baggage claim No I never told us. It was only the people looking around who had been on the flight But I’m sure there was plenty of time for the employees to raffle through the bags and steal whatever they wanted
The bag drop personal were not helpful. There was no food on the flight. Boeing aircraft, lousy as always. Everything else was fine.
We had to wait almost an hour for the wheelchair porter to be ready to pick up my mother. And when she arrived in Newark airport the porter was not there and she started walking with her cane and her poor mobility. When the Newark porter found her they didn't want to transfer her bags to the wheelchair for her.
My flight got delayed for almost 4hrs and then it thankfully went to only 2hrs. Then we were told that there were no space for carry on bags and I had to get it checked... well I counted at least 8 spaces that weren't used and I was one of the few left that actually had one. There was definitely enough space and either the crew can't count or just genuinely are so lazy they don't want to do their jobs correctly and make sure that there ACTUALLY is no space.
The experience was good! I did not try any food, or in house entertainment. I don’t believe there were any tvs. Nothing major that stood out, but low key and good! Thanks!!
Missed our connector because our first flight was delayed, it was a miracle that we managed to get a second flight. Luggage was lost. People were rude. Flight was delayed and overbooked. Terrible experience. Worst flight I’ve ever had out of hundreds of domestic and international flights. I’ve been on a more comfortable 20 hour flight from Guam than the two hours it took NC TO FL.
Great flight from Charlotte to Orlando. In flight wifi and entertainment was not working til 25 minutes were left in the flight would be my only complaint.
One of the reasons I fly American is because the seating is more comfortable than most airlines. Even in the back of the plane.
Charlotte NC agents were great and ended up with decent seats after having to switch flights amidst Hurricane situation. CMH was a different story. Doors to flight closed 15 minutes before departure so we nearly were left behind. Flight crew were OK but nothing to brag about for sure
No choice of meal in first class. Was the worst meal I’ve ever had in first class.
It was late, then the bathroom was inoperable plus it was very hot as well. Plane was very old
Other than Charlotte airport being crowded and a mush of people at the gate and even through the priority lane, the flight was great.
Easy trip, left on time. Very impressed. Great pilot who talked to us
