Cheapest flight | $348 |
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Boarding was done really poorly. I understand the flight was late but even when the plane arrived they just stood around and didn't streamline the boarding process.
Boarding was done really poorly. I understand the flight was late but even when the plane arrived they just stood around and didn't streamline the boarding process.
Crew was great. Helpful, friendly, sense of humor. 👍🏽 Seat was really uncomfortable -- too concave ( why make them like that???) but worst, This is the first flight I've ever been on in my life where the seat did not have the option to recline!!! Whaaaat??? I was so sleepy but never was able to get comfortable enough to actually sleep. I forget which model of a plane it was exactly, but it was a 737 of some type.
We could not find a parking spot in the garage so we left airport to find a parking lot. We were late and afraid we would miss our flight. We were greeted at the new Alaska check in and I was really upset. She got two people to put us in wheelchairs and we flew through the airport and security. Then all the way to the N gate and on to the plane. Somehow they hadn’t taken off. These two individuals deserve a medal for getting us to our flight and onto the plane. It all started with the wonderful greeter at check in. I wish we’d gotten her name and the two who got us there.
When I made my transfer from my flight from Missoula to Seattle to Seattle to San Jose, the gate was at the opposite end of the airport, which I thought was inconvenient since there were so many gates for Alaska right where I landed that everything was good
On my trip from Seattle to San Jose it would’ve been nice to have the gate transfer nearby instead of at the opposite end of the airport that’s it
Nice to have direct flights and the service on Alaska is always pleasant and makes the flight comfortable.
I was traveling with my parents to San Francisco. One of front counter employees saw my parents are senior, he let us boarding first which was so thoughtful.
No food, did not use entertainment - you need additional options for questions like that.
You need another option on certain questions - ones that not applicable.
I'm not sure what you mean by entertainment. Was I supposed to have entertainment? Also, why are announcements deafeningly loud? And sudden? Maybe a little chime warning could come on first so you can be ready instead of suddenly blasting your ears. Costs nothing, adds class. And then one at the end so you know it's safe to uncover your ears. Some announcers are pretty random and you just don't know if they are going to add an extra announcement blast after you think it's finally over. It's basically an acoustic assault.
My flight got delayed for almost 4hrs and then it thankfully went to only 2hrs. Then we were told that there were no space for carry on bags and I had to get it checked... well I counted at least 8 spaces that weren't used and I was one of the few left that actually had one. There was definitely enough space and either the crew can't count or just genuinely are so lazy they don't want to do their jobs correctly and make sure that there ACTUALLY is no space.
The experience was good! I did not try any food, or in house entertainment. I don’t believe there were any tvs. Nothing major that stood out, but low key and good! Thanks!!
Missed our connector because our first flight was delayed, it was a miracle that we managed to get a second flight. Luggage was lost. People were rude. Flight was delayed and overbooked. Terrible experience. Worst flight I’ve ever had out of hundreds of domestic and international flights. I’ve been on a more comfortable 20 hour flight from Guam than the two hours it took NC TO FL.
Great flight from Charlotte to Orlando. In flight wifi and entertainment was not working til 25 minutes were left in the flight would be my only complaint.
One of the reasons I fly American is because the seating is more comfortable than most airlines. Even in the back of the plane.
Charlotte NC agents were great and ended up with decent seats after having to switch flights amidst Hurricane situation. CMH was a different story. Doors to flight closed 15 minutes before departure so we nearly were left behind. Flight crew were OK but nothing to brag about for sure
No choice of meal in first class. Was the worst meal I’ve ever had in first class.
It was late, then the bathroom was inoperable plus it was very hot as well. Plane was very old
Other than Charlotte airport being crowded and a mush of people at the gate and even through the priority lane, the flight was great.
Easy trip, left on time. Very impressed. Great pilot who talked to us