On time boarding, plenty of overhead baggage space even for Group F, on time departure / arrival.
The airline was great. What was annoying as hell were the inaccurate emails from KAYAK telling me the boarding gate changed and the date of my flight was 1 day later then the actual flight 😡
No food, did not use entertainment - you need additional options for questions like that.
Alaska is always a great airline, friendly, clean and usually on time.
unfortunately had mechanical issues and had to switch planes. the obnoxious drunk guy in the furthest back seat could have been quieter and not dropped so many f bombs.
Flight was delayed but it worked out fine. A woman was yelling and singing loudly throughout the flight. Unpleasant for everyone around
Easy boarding, good staff, comfortable seats, easy ride. Also, friendly passengers!
My main complaint is specifically with having booked through kayak. Our flight was delayed and I was no longer able to access my boarding pass through the kayak app. Fortunately I had screen capped it. If I had not it would have been critical problem while boarding.
Smooth and quick, no wait and no hassle. Everything was on time and even the pretzels were good. Thank you!
Was the first time flying Alaska Airlines in several years. The airplane had very obviously diminished seat spacing and the flight was full. Crew was lovely, check in was easy.
I sat in comfort plus. It was fine. Seats were comfortable. I got drinks and snacks.
Crew was nice. Flight was timely. Seats could be better as well as the food considering it’s first class.
Left on time and arrived early this extending our 31 minute transfer. Bags made it also!
Good and consistent Printer in lounge did not work for me :(
Most of my discomfort was going through TSA. However, the Delta seats had inadequate leg room and I tried my very best to connect to the wi-fi and it was a cumbersome process that finally gave me the info that I needed to sign in AFTER I had completed the flight...Why make it so difficult to use? That said I really really appreciate the pilot taking a little extra time to avoid a bad storm area and both landings in Atlanta and Orlando were flawless to my delight!!!
Delayed in taking off because no flight crew. The in seat entertainment was working properly.
I upgraded to first class only to find out that I still had no access to the sky lounge without a sky miles card or AmEx (something that should be emphasized outside of the fine print!) Also, no food or drink service provided during the flight, so I basically paid 4x more just for “free” checked baggage and a bigger seat. Not worth it.
Delta was really good about being transparent with why we were delayed it’s just that’s the plane was really old and outdated and a lot of the comfort and amenities we know Delta to have did not shine through
Bottom seat cushion is almost non existent. Very uncomfortable seat.
Delta was great the entertainment was outdated. Screen was very small and didn’t work.