It was not apparent whether or not there was a bathroom. The snacks were sodas in a drawer which seemed a little lacking. But the customer service at my time of arrival until I got out of the tarmac was great.
Cons: "Boutique air crew is very friendly. Much nicer experience compared to bigger airlines ."
It was a very smooth fast flight, crew was prompt and comforting. Alaska airlines are the best.
It was a really smooth flight. I hate heights. All made it feel smooth. Thankyou
I’m still waiting on my luggage. They canceled my flight on valentines day and my girlfriend broke up with me. Alaska airlines literally ruined my life.
Quick boarding, efficient and pleasant crew. Wish they worked the mic better in the terminal to be understood more clearly.
Overall good , very dependable Airline and all its staff, etc but what could have been improved was allowing more than 40 minutes during layover in Portland as ultimately that brief layover was reduced to about 10 minutes with delays and causes us to panic as we rushed thru the Airport to our connecting flight. The Plane arrives at the Portland Airport very far from one Gate to another but thankfully the staff waited for us at the last minute to Board and were very caring and compassionate and assisted us in every regard . Thank you
Flight crew had the courtesy to ask passengers from my first flight to allow those of us disembarking to go first so that we could make it onto our connecting flights. Worked like a charm. Both crew and fellow passengers working together for a better outcome for all.
We missed our connection to Portland and ended up having to drive.
My Alaska Airlines trip from bend, Oregon to Portland, Oregon was good. Everything was well organized boarding was easy and the flight was quick. The only reason I rated the food and entertainment as mediocre is because the flight was too quick to have any food or entertainment.
We had TSA pre check and paid to get it! They told us we would not have to do many of the things such as take your shoes off which I had to do! I’m 78 years old with NO criminal record and. they also patted my ankles down, Why? We boarded the plane in an orderly fashion only to sit there while they perform repairs to the lavatory. Why didn’t they do that before we boarded? I also paid extra to have more room because of my age but that was not what I had hoped for. I know you can’t control who sit in what seat but the guy next to me was bigger than average and took up part of my space.
We sat on the plane waiting an hour before takeoff.
Delta is a premier airline so my expectations are most always met.
Seats are much much more comfortable than United, which is what I usually fly
Zero updates from the pilots for 30 minutes in the tarmac
Boarding is, as it always is… horrible. Gate lice. Slow moving zones. Too many people with carry ons
I loved having a most black flight crew during Black History Month; rather by design or accident I appreciated the representation. ❤️
This was the second flight this week with flight attendant Marcus I’m not sure if his last name is Lane or Lang but this guy is awesome. He funny, attentive and his service is 5 stars. Marcus makes business travel more enjoyable !
Although the flight left late, we arrived early. It was one of the quickest boarding and off boarding experiences I’ve had. It was kind of annoying the only drinks they had were water, coffee, and tea. The flight was very smooth, temperature was just right, and flight attendants were friendly.
Lower number on this flight so spaced out passengers. Able to enjoy more room to relax during flight. It was lovely.
Kind staff. Snacks are small but that’s the new normal.
The young man who was our flight attendant in first class was lazy and did not do his job well at all. Never offered drinks upon boarding - actually I take that back... said "are you okay with water" as if I do not want to get you anything else, only passed the snacks around once, got my drink order wrong and then never offered a second round of drinks. He was the worst I have ever seen on Delta and we fly a lot.
