Seats were really tight and the seat belts did not give enough slack.
The dear was very limited in space. I could put my water bottle in seat basket. Also, there was no inflight entertainment in the delta app?
Customer service at the gate in the flight was exceptional. On time. Aircraft and seat was decent. Thanks Delta. 💗
The WiFi has been awful on my last few Delta Air Lines flights.
The woman in seat 1A was allowed to bring a dachshund dog onboard. It smelled terrible and the odor wafted throughout the first class cabin. This was clearly not a service dog and should be prohibited. I paid for the highest class of service, and this was a disservice. Why is Delta allowing this? I may reconsider my future flight choices.
Only one side of the heafphone jack work. Crew was friendly and helpful.
It was reported to the passengers that Delta failed to schedule the crew properly. This error caused the pilot to show up about 30 minutes late. All in all Delta's inability to take care of this basic function resulted in about an hour delay.
Loyal Delta traveler, but last nights flight was a train wreck. Seated in 1B after multiple delays. Then we couldn’t takeoff because of an issue with the passenger that was ‘not in compliance’ and had to deplane along with the threat if they did not deplane, all the passengers would be required to do so. Finally they were escorted off, but the experience threw off the crew. Disruptive for everyone. Service was a mess, televisions didn’t work, bathroom door kept swinging open during the entire flight whenever empty …
Flights were terribly delayed. I was at At,anta Airport for over 4 hours waiting for my connection.
Older plane and it came with Fleas and flea bites!
Oh my gosh, I loved my experience with United! they made me want to travel more often.
The planes are so dirty! Food crumbs and finger print smudges, Dust over the vents and carpet stains. It’s disgusting.
The bag drop personal were not helpful. There was no food on the flight. Boeing aircraft, lousy as always. Everything else was fine.
Asked several times dairy free options and was ignored. Was told chips was the only thing I could have that I should have put it on my profile “which it is”. Very unprofessional. WiFi didn’t work have the flight. Overall a very bad experience.
Plane still had screens for watching movies. Good selection too.
Flight crew was amazing! I don't like that the Polaris seats are side-by-side.
They need to improve their boarding process. Group 1 and/or paying first class passengers shouldn't be in the middle of boarding process
The plane was so gross and dirty. Literally saw dust layering and flowing out the grey vents. Dust was all over the air vent knobs to the point where I took my sani wipe and cleaned them down so at least it wasn't blowing my my face. Also, I upgraded and paid for Wifi and it's always so spotty. I get we are in the air, but don't charge for it if it's not going to work. I expect so much more from United. They really are giving up.
Short flying. The seats do not recline at all and very uncomfortable.
Flight was on time, crew were excellent. For some reason our originally selected seats were changed. We had to re-choose our seats when we checked in online and options were limited. One of our two checked bags we placed on the wrong carousel. It was only be shear luck that I saw it. That cost us 20 minutes of wasted time. So much for the “priority” tags. They are meaningless, and have been ever since they were implemented. I wish you would do the save some money and stop using them.
Staff at the gate were incredibly rude, hostile and threatening. Never fly American Airlines.
AA had a nationwide tech glitch today and after two connections snd hours of delay, I arrived 7 hours late to my destination
Flight attendant walked away once they landed and we were forced to wait another hour after an already 3hr delay.
The plane was very warm and the crew turned on the lights for the entire snack service.
The departing flight from Newark to Charlotte was fine. It was the returning flight from Charlotte to Newark that was awful. We had scheduled an 8:35pm return flight time. We got delayed TEN times all the way to 5am in the morning! We were told over 4 different excuses as to why the flight kept getting delayed. First it was the flight crew needed to rest, then it was something technical with the plane, then it was something with air traffic control, and finally it was because they couldn’t find a captain and had to wait until the morning so the captain could get some rest. It was terrible sleeping overnight in the airport. They offered a $12 meal voucher. That was it! And the only place open in the middle of the night was Dunkin’ Donuts who didn’t even accept the voucher. They should have cancelled the flight much earlier on in the evening instead of just stringing us along hour by hour with more delays. Not professional and unacceptable. There was no refund for inconvenience. I probably will not be flying American Airlines again.
Checked in the minute I was allowed and still wound up in group 8 for boarding.
The boarding process was incredibly slow, as was deplaning. They started beverage service and there was an extremely small amount of turbulence, so they discontinued it. They said they’d resume if possible, but even thought the rest of the flight was perfectly smooth, they didn’t bother. Getting our checked bags took longer than I’ve ever waited and they couldn’t even tell us which carousel they were coming out on, so everyone was running back and forth for 30 minutes.
It was really good. The boarding was good and smooth. They even checked our carry ons if you wanted to without any charge.
The flight was delayed which was disappointing. There was no pre takeoff refreshment in first, as we had to wait around an hour in our seats before take off that was disappointing too. The inflight entertainment/wifi did not work, and the crew were slow to offer drinks in flight
Flight was delayed , waited in the tarmac for 3 hours and then came back and was cancelled
Boarding was smooth and on time. Flight itself was smooth (aside from some turbulence) and no glitches. On the downside, Spirit's no-frills service was as expected (no food or drink, cramped seating, extra cost for carry-ons, etc.), the announcements were nearly incomprehensible, and the constant niggling offers of upgrades and other services for sale (wifi, sandwiches, etc.) is annoying. Overall, a pleasant and uneventful experience - definitely worth the price.
Not efficient. Missed my connecting flight over improper operation of spirit crew.
We got to fly on the new airplane. Much better as it’s roomier and cleaner than before. Most Importantly it’s much more comfortable. I still can’t move the seat back but the extra space made up for it. I didn’t taste the food or drinks because they charge for everything so I didn’t bother. I didn’t experience the entertainment because I downloaded my own movies on my phone. The crew was great. The flight itself was smooth . No complaints.
My flight was arbitrarily changed from 6:00 AM to 5:10 AM ... One less hour of sleep after Christmas Eve, NOT very thoughtful, Oh, and I could not get a refund!!! I paid extra for a front seat and WIFI, there's was NO WIFI (flight 993 Dec 25). Why do you call what you offer FOOD? Would you feed your kids this stuff when you are trapped inside a steel tube for Hours??? Will I get a refund?
Your employees need to learn how to talk to people as creations of Yah. We are not their children nor are we lower than them.
Try bad experience. The flight took off leaving behind everyone’s baggage and to top it off the captain nor the crew bothered letting anyone know about this and instead asked us that the baggage can be claimed from carousel 13 when the flight didn’t have even a single baggage. Furthermore they let everyone stand around the carousel for 1 hour to finally let people know that no baggage were loaded onto the flight.
I thought since I upgraded my seat I would get some perks. Free water, free snacks. Free carry on luggage.
Boarding procedure is horribly slow. You charge me to check a bag and would not let me carry it on. Charged me to simply select a seat. Charged me for water. Charged me for every little thing on top of paying for an expensive ticket. Your seats are terrible. So uncomfortable, they don’t recline. No WiFi, no way to charge my phone. No entertainment. I mean you Offer noting and you charge for everything. Why would anyone want to fly with you again?
Flight was ok with exception of the multiple delays. As with all Spirit flights, the sights are extremely uncomfortable and lack leg space. However, the price savings is the plus.
Okay for the most part but Good boarding and on time
