Terrible and im avoiding them in the future. My initial flight was delayed causing me to rebook my flight and when speaking with the representative to rebook I explained this is the second time my flights were delayed and they did nothing to help me. I wasn't booked to comfort plus or given a voucher or anything. I was almost late for my meeting that I needed to attend on Monday because of the games delta played delaying my flights even more and putting me in the very back of the plane next to an extremely intoxicated passenger
Although the flight left late, we arrived early. It was one of the quickest boarding and off boarding experiences I’ve had. It was kind of annoying the only drinks they had were water, coffee, and tea. The flight was very smooth, temperature was just right, and flight attendants were friendly.
Seats were really tight and the seat belts did not give enough slack.
The dear was very limited in space. I could put my water bottle in seat basket. Also, there was no inflight entertainment in the delta app?
Customer service at the gate in the flight was exceptional. On time. Aircraft and seat was decent. Thanks Delta. 💗
The WiFi has been awful on my last few Delta Air Lines flights.
The woman in seat 1A was allowed to bring a dachshund dog onboard. It smelled terrible and the odor wafted throughout the first class cabin. This was clearly not a service dog and should be prohibited. I paid for the highest class of service, and this was a disservice. Why is Delta allowing this? I may reconsider my future flight choices.
Only one side of the heafphone jack work. Crew was friendly and helpful.
Great - This was the last flight before hurricane closures and did a quick turnaround to get the plane heading north. Much appreciated.
Was unsure of this flight due to high winds in CVG from Hurricane Helene. Crew did a great job of getting us to CVG safely.
Generally good. The aisles have gotten narrower which can slow down boarding. Flight crew was great! Healthier complimentary snacks would be appreciated. Due to earthquake in San Francisco we had to circle in air space for a bit but then had a smooth landing. I laud the flight crew for their patience ;)
The tv monitor in front of my seat was not responding. The flight crew reset it and it still didn’t work.
Maybe add a seat trade app for flyers that didn’t get seats together
There's just no way to sit fully upright and comfortably in these seats. There needs to be 2 more inches of room, and that's not something that only one person on the flight needs - the whole flight needs 2 more inches of room. If that means you sell 6 less seats, so be it. It's too close for anyone. Forcing people to pay for "premium" economy just to get "barely enough space to breathe" isn't really an answer to that.
Everything good until we waited for jet bridge at SFO. Then pilot gets on speaker & said it won’t reach plane- too short, need to go to different gate. Then 5 min later, adjusted plane/jetbridge & all ok?!?
I was forced to check my carry-on backpack despite there being space - but it came out on the baggage carousel so fast it didn't even delay my pickup. Otherwise a good flight. Boarding began early (which was disadvantageous for me) but fine.
Delays from united along with Newark air space caused delays. But an average flight! Unfortunately we come to expect delays from the airlines.
The check-in process is not the best They should have agents in site to help with any problem especially a rebook. Why does one have to get on the phone when there were at least 8 agents around that could have help?! Flying is stressful as it is and having someone willing to do their customer service will ease some of the stress.
The plane’s radio wasn’t working. This delayed the plane for an hour and a half. Then we all broaded and taxied down the runway only to get called back because the radio was still not working. Had to get off the plane and then find another plane making the trip 4 hours delayed. Maybe a different plane should have been chosen sooner?!?!?!
Late out of the gate, late to takeoff. No screens on plane. Uncomfortable window seat.
Easiest flights I’ve ever taken. Plane was comfortable without overly crowded seating.
Terrible. Still have not received the refund from them. They sent it to some account that I don't even know. Spoke with costumer service and they are unable to help.
I didn’t like it at all. I miss my second flight because of the delay on Allegiant Air now I m stuck in MCO.
Good, but a bit late on take off after loading. Don't like charging for carry ons!
First time flying with them and will definitely fly again in the future. Crew was so nice and friendly, fought was seamless. They are simple planes, no entertainment, but it’s fine for a short flight or if you have personal devices Rates are competitive, and they did so well with keeping the flight on time after a tropical storm, where other airlines had delays and cancellations.
They boarded passengers that sat in the back of the plane first, making boarding very efficient.
I didn't even take this flight. My plans changed and I couldn't get ahold of customer service and the website kept breaking down during the attempt to change the flight. I wound up taking another airline entirely and eating the cost.
The worst flying experience ever 3 delays. No accommodations. Had to deboard the plane after being delayed.
Posted a 20minute delay but didn’t delay at all. Caused boarding issues and confusion. Also, didn’t release baggage. Took over an hour and 20 minutes to get luggage.
Flight was good, boarding was a breeze, flight attendants were friendly and professional. There was a medical issue with another passenger and the crew handled it in a calm and professional way.
We were delayed Al ost / hours after boarding so that maintenance had to add oil to the engines. Then the oil they grabbed had been left out in the Dallas record cold and was frozen. They had to go back to the hanger and grab some that was not frozen.
Delays on all NY flights. There was no communication on why but they didn’t say it was weather. Other carriers were not delayed.
Extraordinary service in business class, and very good breakfast and snacks. A really lovely flight.
They cancelled our flight without warning OR a refund. Never doing business with American Airlines again! This is the second AA booked trip in a row that we've had challenges with.
It was so bad it will be my last. Connecting flight gate agent closed the door in my face when i told her my husband is 30 seconds away (and we were running close/late because the preceding AA flight was slightly delayed. We had to be rebooked on a non-direct flight with an overnight layover in Phoenix. This is the worst experience ever and for no fault of our own. The flight we were trying to get on would not have been late if the gate agent allowed my husband to get there. It was senseless, cruel and very upsetting. I don’t understand why we were subjected to this.
I got bumped due to weight restrictions even tho there were empty seats on my flight. I got put on an other flight with a stopover. My flight that originally was going to take 5-6 hours ever up being 14+ hours and my luggage arrived to my destination without me because I was made to check in my luggage on my original flight when I was deemed ok to board only to be asked to deplane. Worst flight experience.
I was pleasantly surprised with an upgrade at boarding. I finally had a mostly gluten free food options and a very attentive attendant.
Staff at the gate were incredibly rude, hostile and threatening. Never fly American Airlines.
AA had a nationwide tech glitch today and after two connections snd hours of delay, I arrived 7 hours late to my destination
Flight attendant walked away once they landed and we were forced to wait another hour after an already 3hr delay.
The worst flight of my life. Never will I fly frontier again
Landing in terminal 2, but my luggage is terminal 3. We (and others) were looking for it in terminal 1. We probably missed the crew broadcast, but the communication could have been clearer for non native (or elderly) passengers.
I chose the seats when booked the flight and paid for them. However after checking in I found we were assigned different seats!
Bag should not be so much money. This is how Frontier takes advantage of customers
The plane was comfortable. The time to board was way too slow and very unorganized! The crew was not as friendly as normally. The was not a single time that they offered water nor anything!!!
They switched my flight to Spirit, Never using Kayak again,
i was denied boarding, even though i had an assigned seat, checked in on line and was at airport early. Then they refused to fully refund the the fair and replacement fair because they claimed it was "no show/denied boarding". I will never fly this airline again
I was not permitted on my flight and had to purchase another flight ticket to Las Vegas.
This was a full flight and I was in Zone 1, however upon boarding, several other zones went in ahead of me, leaving no overhead cabin space near my seat. This created a challenging disembarkment process.
Frontier had yet another flight cancellation. Have never made a complete round trip with this airline without at least one leg getting cancelled. Miserable flights - dirty, uncomfortable planes that apparently always have issues since I've had multiple delays and cancellations with them.
