NYC - FLR

$191 Find Cheap Flights from New York to Florence

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from New York to Florence departing on 2/17. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
0 bags

Search hundreds of travel sites at once for deals on flights to Florence

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from New York to Florence.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from New York to Florence.
In the last 7 days travelers have searched 41,299,237 times on KAYAK, and here is why:

Save 23% or moreCompare multiple travel sites with one search.

Track pricesNot ready to book? Create a price alert for when prices drop.

Filter your dealsChoose cabin class, free Wi-Fi and more.

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Cheap Flight Deals from New York to Florence (NYC-FLR)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from New York to Florence that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.

Recent round-trip flight deals from New York to Florence

Recommended round-trip deals departing in the coming months from the most popular airlines that fly from New York to Florence.
Discover the best prices and deals for you by selecting your travel dates.
Choose your dates
11:00 pm - 10:40 pmEWR-FLR
17h 40m1 stop
7:35 am - 9:00 pmFLR-EWR
19h 25m1 stop
Wed, Feb 19 - Wed, Feb 26
11:00 pm - 10:40 pmEWR-FLR
17h 40m1 stop
7:35 am - 9:00 pmFLR-EWR
19h 25m1 stop
Mon, Jan 20 - Mon, Feb 3
6:55 pm - 6:50 pmJFK-FLR
17h 55m1 stop
7:55 pm - 3:40 pmFLR-JFK
25h 45m2 stops
$490Scandinavian Airlines
Find Deal
Thu, Apr 17 - Sun, Apr 27
5:10 pm - 6:50 pmJFK-FLR
19h 40m2 stops
7:55 pm - 3:40 pmFLR-JFK
25h 45m2 stops
$495Scandinavian Airlines
Find Deal
Sun, May 18 - Sun, May 25
4:45 pm - 10:45 amJFK-FLR
12h 00m1 stop
7:15 pm - 2:15 pmFLR-JFK
25h 00m1 stop
$583ITA Airways
Find Deal
Sun, Jan 19 - Sun, Feb 2
10:15 pm - 6:30 pmJFK-FLR
15h 15m1 stop
7:15 pm - 3:15 pmFLR-JFK
25h 00m1 stop
$595ITA Airways
Find Deal
Mon, Mar 17 - Mon, Mar 24
10:05 pm - 2:05 pmEWR-FLR
10h 00m1 stop
9:35 am - 8:30 pmFLR-EWR
16h 55m1 stop
$737SWISS
Find Deal
Sat, Feb 1 - Fri, Feb 28
10:05 pm - 1:50 pmEWR-FLR
9h 45m1 stop
2:40 pm - 8:30 pmFLR-EWR
11h 50m1 stop
$741SWISS
Find Deal
Mon, Feb 3 - Tue, Feb 11
7:00 pm - 2:25 pmLGA-FLR
13h 25m2 stops
6:30 am - 5:27 pmFLR-LGA
16h 57m2 stops
$975Delta
Find Deal
Tue, Apr 8 - Sun, Apr 20
1:00 pm - 9:05 amLGA-FLR
14h 05m2 stops
6:30 am - 6:31 pmFLR-LGA
18h 01m2 stops
$1,148Delta
Find Deal
Wed, Apr 23 - Sat, May 3

Expert advice for your flight from New York to Florence

Our travel pros reveal their best tips for your New York to Florence journey.
Airlines
ITA Airways

ITA's A350 business class offers privacy with seats facing away from the aisle.


ITA's premium economy offers 40% more space and priority boarding, enhancing comfort.

Scandinavian Airlines

SAS Business Class offers lie-flat seats with direct aisle access, enhancing comfort.


SAS Plus offers lounge access on long-haul flights, enhancing travel experience.

SWISS

SWISS Premium Economy offers 99-cm recline and large screens, enhancing long-haul comfort.


SWISS Business Class provides lay-flat beds and massage feature, ideal for long-haul flights.

Read more about SWISSby Emily Zemler
Delta

Delta One's lie-flat seats offer privacy with sliding doors on select A350 aircraft.


Delta's Wi-Fi is free for SkyMiles members on domestic flights, enhancing connectivity.

Read more about Deltaby Stefanie Waldek
TAP AIR PORTUGAL

TAP's A330neo offers 2-4-2 seating for private window pairs, enhancing long-haul comfort.


TAP's comfort area offers 32-34 inches legroom, ideal for taller passengers on long-haul flights.

Lufthansa

Lufthansa's Premium Economy offers 50% more space and an extra checked bag, enhancing comfort.


Lufthansa provides 11 special meals for dietary needs, pre-order 24 hours before departure.

Read more about Lufthansaby Jessica Macdonald
Airports
EWR

For a quick trip to NYC, take the AirTrain to NJ Transit or Amtrak at Newark Liberty International Airport Station.

Read more about EWRby Stefanie Waldek
LGA

LGA's Terminal C offers hands-free bag drop and Digital ID screening, expediting security for Delta passengers.

Read more about LGAby Laura Ratliff
JFK

Avoid traffic by having your driver drop you at the AirTrain station at Lefferts Boulevard. The ride to terminals is free.

Read more about JFKby Harriet Baskas
FLR

Use the tram for a cost-effective ride from FLR to Florence city center in 20 minutes.

Read more about FLRby Jenna Scatena
Our travel experts
Ramsey Qubein

Ramsey Qubein

Expert on ITA Airways

Ramsey Qubein

Ramsey Qubein

An avid traveler and aviation expert who has visited 173 countries, all 50 states and seven continents, Ramsey Qubein flies nearly 400,000 miles a year. As a North Carolina-based freelance journalist for publications including Conde Nast Traveler, Forbes, USA Today and Bloomberg among others, he explores the latest trends in aviation, hospitality, cruises and business.

Read more
Gabriel Leigh

Gabriel Leigh

Expert on Scandinavian Airlines

Gabriel Leigh

Gabriel Leigh

Gabriel is a writer and video creator. As senior content producer for Flightradar24 and Monocle’s transport correspondent, he keeps a close eye on aviation in particular. He has also written travel articles for the likes of The New York Times. Born in New York but raised around the world, he now lives in Sweden. He’s been to 75 countries, flying 2.3 million miles on 113 airlines and through 234 airports in the process.

Read more
Emily Zemler

Emily Zemler

Expert on SWISS

Emily Zemler

Emily Zemler

Emily is a freelance writer and book author based in London covering entertainment and travel. Her work has appeared in Los Angeles Times, Observer, and Conde Nast Traveler She has ventured to more than 40 countries and all seven continents, always in search of a great art museum. She has written extensively about hotels, luxury travel, and aviation.

Read more
Stefanie Waldek

Stefanie Waldek

Expert on Delta and EWR

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Duncan Madden

Duncan Madden

Expert on TAP AIR PORTUGAL

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Jessica Macdonald

Jessica Macdonald

Expert on Lufthansa

Jessica Macdonald

Jessica Macdonald

Currently based in Scotland after living in South Africa and the United States, Jessica has been writing travel and aviation content for more than 10 years. She regularly contributes to Travel + Leisure and TripSavvy, and has had work published by Condé Nast Traveller and The Independent. She has traveled to more than 50 countries across six continents.

Read more
Laura Ratliff

Laura Ratliff

Expert on LGA

Laura Ratliff

Laura Ratliff

Laura Ratliff is a New York-based writer and editor. She lives in downtown Brooklyn with her husband and their beloved dogs. Originally from Texas, she now considers New York City her home. She typically spends more than 200,000 miles on a plane each year and stays in plenty of hotels.

Read more
Jenna Scatena

Jenna Scatena

Expert on FLR

Jenna Scatena

Jenna Scatena

Journalist and Travel Writer, Jenna Scatena is an award-winning travel writer with a love for sharing stories and exploring new places, especially by Vespa. Though she's from San Francisco, she has spent a significant chunk of her vacation days over the last decade eating her way through Texas and sleeping in hotels around the world—especially in California, the Middle East, and Europe.

Read more
Harriet Baskas

Harriet Baskas

Expert on JFK

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more

Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.

Flights from New York to Florence - Travel Insights & Trends

Get data-powered insights and trends into flights from New York to Florence to help you find the cheapest flights, the best time to fly and much more.
Find cheap flights to Florence
Find cheap flights to Florence

Planning a trip from New York to Florence? KAYAK’s data-powered insights will help you find cheap flights. Learn the best time to fly, how early to book your ticket, and other tips to secure great prices.

What’s the cheapest day of the week to fly from New York to Florence?

The average price of all round-trip flights from New York to Florence clicked on KAYAK for each day over the last 12 months.
When flying from New York to Florence, you should consider leaving on a Tuesday and avoid Saturdays if you are looking for the best rates. For your return to New York, you’ll find the best rates on Mondays and the most expensive ones on Tuesdays.

What is the cheapest month to fly from New York to Florence?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from New York to Florence, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.
The cheapest month for flights from New York to Florence is November, where tickets cost $686 (return) on average. On the other hand, the most expensive months are June and December, where the average cost of round-trip tickets is $1,192 and $1,127 respectively.

How far in advance should I book a flight from New York to Florence?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from New York to Florence, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.
To get a below average price on the flight from New York to Florence, you should book around 1 week before departure. For the absolute cheapest price, our data suggests you should book 14 weeks before departure.
 AI-powered savings tips

How to save more on a New York to Florence flight

When planning a trip from New York to Florence, it's important to consider the day of the week and month you choose to fly. Generally, Tuesdays and the month of April offer the most affordable options.

Day Choice: Opt for flying on Tuesdays for the cheapest fares.

Month Selection: Consider flying in April to save on flight costs.

Booking Time: Book your flight at least 86 days in advance for the best prices.

Airline Selection: Scandinavian Airlines generally offers the cheapest fares for this route.

Flight Type: Direct flights, particularly with Scandinavian Airlines, tend to be cheaper.

This feature is powered by ChatGPT: an OpenAI-developed artificial intelligence model trained with KAYAK proprietary data and third-party data not verified by KAYAK. 


Good to know

Low season

February

High season

May

Cheapest flight

$191
Best time to beat the crowds with an average 9% drop in price.
Most popular time to fly with an average 13% increase in price.
Flight from Newark Liberty Airport to Florence

When to book flights from New York to Florence

Are your dates flexible? Find out the best times to travel from New York to Florence based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking flights from New York to Florence

  • Can I fly nonstop from NYC to Florence?

    No. However, several one-stop flights leave per day, as well as some two-stop flights. Lufthansa, Swiss Airlines, Austrian Air, United, Tap Air Portugal, and Delta are among the airlines that fly from NYC to FLR. These flights have layovers in many different cities, including Vienna (VIE), Frankfurt (FRA), Zurich (ZRH), Lisbon (LIS) and Cartagena (CDG).

  • Can I rent a car from FLR?

    You can rent a car in FLR by going to the parking lot (short-term) right outside the terminal and catching a shuttle bus to the car rental center, Palaglio degli Spini. If you are visiting but do not live in Italy, you’ll need a US driver’s license, a passport, an International Driver’s Permit, and a credit card. Avis, Budget, Europcar, Autovia, and Ecovia are among the car rental companies at FLR.

  • Do all three of the major NYC airports offer accessibility to differently-abled passengers?

    Yes. JFK, EWR, and LGA all are accessible airports. However, once you buy your cheap NYC to FLR airline ticket through KAYAK, it is important to contact the airline at least 72h before your trip to arrange and ensure assistance. All three airports use the Sunflower Lanyard Hidden Disabilities Program to help identify travelers who have a disability that might not be noticeable, such as hearing loss, PTSD, and autism. All three airports also offer TSA Cares, a service designed to help differently-abled passengers manage the security checkpoint.

  • Do all three NYC airports offer nursing mothers designated lactation areas?

    Yes. Breastfeeding is legal in all US airports, but if moms prefer privacy or need a clean space, JFK, EWR, and LGA have installed Mamava pods in their terminals. A Mamava pod is a free-standing 4 X 8 sanitized fiberglass and Corian cabin where moms can breastfeed or pump in hygienic privacy. You can download the Mamava Locator app to help you find the nearest pod and access it once you find it.

  • What is the cheapest flight from New York to Florence?

    In the last 3 days, the lowest price for a flight from New York to Florence was $191 for a one-way ticket and $399 for a round-trip.

  • Do I need a passport to fly between New York and Florence?

    A passport is required to fly from New York to Florence.

  • Which airports will I be using when flying from New York to Florence?

    On your way to Florence, you’ll fly out from one of these New York airports: Newark, New York John F Kennedy Intl, or New York LaGuardia. You’ll be landing at Florence Peretola.

  • Which aircraft models fly most regularly from New York to Florence?

    We unfortunately don’t have that data for this specific route.

  • Which airline alliances offer flights from New York to Florence?

    SkyTeam, and Star Alliance are the airline alliances operating flights between New York and Florence, with SkyTeam being the most commonly used for this route.

  • What is the most popular layover when flying to Florence from New York?

    Rome is the most popular layover city among KAYAK users traveling from New York to Florence.

  • Which is the best airline for flights from New York to Florence, Delta or KLM?

    The two airlines most popular with KAYAK users for flights from New York to Florence are Delta and KLM. With an average price for the route of $1,080 and an overall rating of 8.0, Delta is the most popular choice. KLM is also a great choice for the route, with an average price of $1,088 and an overall rating of 7.8.

  • How does KAYAK find such low prices on flights from New York to Florence?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from New York to Florence.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from New York to Florence?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Florence from New York is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from New York to Florence?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Florence with an airline and back to New York with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from New York to Florence?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Florence from New York up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

See more FAQs

KAYAK’s top tips for finding a cheap flight from New York to Florence

  • Flights from New York City (NYC) to Florence International Airport Peretola (FLR) depart from all three major NYC airports: JFK, Newark (EWR), and La Guardia (LGA).
  • At the Arrivals Hall in the FLR airport, go to the Forexchange kiosk in order to exchange your currency for euros. Also, there are ATMs in all the terminals where you can withdraw euros.
  • Taking a cab to an NYC airport can be faster and more convenient, but it will also be more expensive than taking the train and subway. Cabs charge a flat fee and often a surcharge based on the time of day. Then, once you add in the tip, the cab ride can cost close to $100.
  • You can take a bus from FLR airport to Florence city center for often less than €5 (or about $5.35). The ride will take from about 10 to 15min. Blubus, Autolinee Toscane, and C.A.P are among the bus companies that service this route.
  • JFK, LGA, and EWR all provide pet relief areas. JFK has two – one large one in Terminal 5 and one on the B Concourse, near Gate B30. LGA has pre- and post-security animal relief areas in all the terminals except Terminal A, which has only a pre-security relief area. EWR has eight relief stations throughout the airport.
  • The Arrivals area in FLR features a tourism kiosk where travelers can get information about where to stay and what to see. The kiosk is ready for business every day at 9 am. The kiosk closes at 2 pm on Sunday but is open until 7 pm all other days. The kiosk is not available on Christmas and January 1.
See more tips

Top 5 airlines serving from New York to Florence

 
See real verified KAYAK customer reviews for airlines flying from New York to Florence. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from New York to Florence? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.0
DeltaOverall score based on 8601 reviews
8.0Comfort
7.3Food
8.6Crew
8.2Boarding
7.9Entertainment
Airline reviews

The dear was very limited in space. I could put my water bottle in seat basket. Also, there was no inflight entertainment in the delta app?

10.0 ExcellentFreddy, Dec 2024JFK - MKE
Read more Delta reviews

The dear was very limited in space. I could put my water bottle in seat basket. Also, there was no inflight entertainment in the delta app?

We were forced to wait nearly 50 additional minutes before leaving the terminal.

Customer service at the gate in the flight was exceptional. On time. Aircraft and seat was decent. Thanks Delta. 💗

The WiFi has been awful on my last few Delta Air Lines flights.

Only one side of the heafphone jack work. Crew was friendly and helpful.

Typical flying experience in the US. Nothing particularly good or bad.

I was able to select a gluten free meal for my outbound flight operated by KLM but my selection wasn’t saved on Delta so I ended up not having a hot meal. The cabin crew was nice enough to offer some cheese so I could pair it with some gf crackers I had. The seat would recline but slowly but surely would come back up so I couldn’t sleep as I would have wanted to.

Forced to check my bag which fit in carry on, boarded and then sat for over an hour waiting to take off with no explanation.

7 hour delay for mechanical reasons Handled badly by crew and delta personnel

It was reported to the passengers that Delta failed to schedule the crew properly. This error caused the pilot to show up about 30 minutes late. All in all Delta's inability to take care of this basic function resulted in about an hour delay.

It is a good airlines, very professional very good food. I wish they offered free luggage is the only thing.

I like how professional, fast and good the whole experience was.

Terrible plane small airbus good for a 1 hr trip I booked business as it is. A night flight and 4hrs trip it was an ordinary economy seat with no one next to me what a joke what a stupid decision to buy business

Everything was great except food . It as okay not good not bad

Seats are too cramped, but that is a problem with every airline. I actually enjoyed the meal served.

better announcing at the gate prior to boarding and better organization of various gps

Edelweiss is now Nickle&dimming, not even a complimentary wine on the intercontinental flight. Sitting space is the smallest I have ever seen.

I have no complaints. The crew was attentive, pleasant and heloful

Flight was cancelled due to technical problems with the aircraft. It would be nice if SWISS would invest in new aircraft; that would for sure minimize the technical issues with (old) aircrafts.

Ghe issue was with the delay caused by the late boarding. We had to run to catch our next flight, barely made it and then our luggage didn t arrive with us. Really bad organizing.

The food service was absolutely rubbish. Very arrogant crew. Does Scandinavian airlines think everyone eats meat??? I paid for my flight but could not eat anything because I am vegetarian!!! I was hungry for 7 hours . I demand for refund! This is absolutely unacceptable!!!! If you want more customers keep an open mind!!! Cater to all meal needs. I have flown many airlines and I never make a special request online never! They always have vegetarian options. SAS has no idea of customer service. Shitty service

LAX to Copenhagen was very nice…business class…great service and comfortable seats…great value…Copehagen to Barcelona…business class was normal coach seating…a little cramped…box meal….good service

Had recurring problems with the touch-screen entertainment system repeatedly making up inputs, resulting in the movies randomly jumping forward and backward. With the lack of proper controls, it was also difficult to get back to where the movie was up to. These phantom inputs were so comprehensive that the system even changed the language setting. Despite a schedule 6.25pm boarding time, it was announced in the Delta lounge at 6.15pm that boarding for the flight had started, so of course everything started to head down. While the gate continued to show a scheduled boarding of 6.25pm, it was 6.32pm before boarding actually started. No, not significantly different, and we ultimately ended up landing well before time (and landing time is arguably more important than exactly when boarding starts). Seat comfort was fine, although only a small nook for personal items, food was satisfying for me, and crew was pleasant.

Staff was fine. But plane offers very few free services.

Entertainment system caused delay. But order was restored within one-hour into the flight. Service was good.

I did not go. I rebooked my ticket. Despite that you keep sending me emails and now this survey about a trip that you should know by now did not happen. Very bad, impersonal customer service. Shows you have no idea what's going on with your customers and that you're just spamming with automated, careless communications

It was my wife and me traveling together. We purchased more expensive Economy Plus tickets, but the seat selection was not available, although this was the main reason for buying the more expensive tickets. When I called SAS, I was told that the seats could be selected once check-in is open, i.e., 30 hrs. before departure. On the inbound flight, I could check in only the first leg (Boston-Copenhagen) but the system would not allow me to check in for the connecting Copenhagen-Split flight. On the return flight, I was not able to check in and, therefore, select two seats together at all. I even received an email from the SAS stating that the check-in was open but when I attempted to do it, the system would not allow it. Trying to get help by calling SAS customer service was no help at all. Although there are signs at Boston Logan Airport implying that there is a Scandinavian Airlines lounge, there is not one. We were sent to Delta Priority Lounge where we were told that it is for business class passengers only, although the terms of Economy Plus state that the fare includes access to a lounge. The seats and the legroom were no different than standard economy cabin seats. On the flight to Copenhagen, my table was broken (not unfolding completely), so I had to hold the food tray with all the food in one hand while trying to eat with another. Overall, it was definitely not worth it paying for the Economy Plus tickets. Based on my overall experience, it is very unlikely that I will consider flying SAS in the future.

Flight delayed 3 hours 45 minutes. Connecting flight changed. Would have missed cruise ship. Had to cancel return flight, because we couldn't just cancel flight to Nice.

Pilot made us late 45 minutes with no explanation, missed our connection, they didn’t care

First off, numerous things were misrepresented. When we purchased the Economy Plus tickets the fare allegedly includes access to lounge. At Logan Airport where the signs points to, there is no longer SAS lounge. We were directed to Delta lounge, which is located at the other end of the terminal. When we got there, Delta reps told us that it is for SAS business class passengers only. The advertised seat selection 30 hrs prior to departure did not work online. When I called SAS, they told me that it was more than 30 hrs before our connecting flight in Copenhagen, although it was less than 30 hrs before the departure for Copenhagen. Customer service representatives would not provide any assistance. The tray table in my seat was not fully unfolding to be able to place the food tray on it. Therefore, I had to keep it on my laps.

The gate information was never populated on the Delta app or the airport displays or the desk at the Delta lounge. We found at the last minute that we had to switch terminals and just made it to our flight. Even this we found accidentally by asking an employee at another gate. On board service was poor. Seats were very poor. All in all a poor experience. At best like a Premium Economy on other airlines

No online or self check in. Sent emails in Italian language. In general, not recommended airline company.

You idiots…ITA cancelled our flights one month out and we had to buy new tickets at a much higher price. You stiffed us by not refunding the cost of the insurance. I’ll never buy through Kayak again.

It was horrible the woman next to me was sick and I asked if they would change my seat and they said that they didn’t have any available. I sat next to this women for 9 hour and now I am sick .

We booked and purchase our seats in February for a September flight. We choose seats then also, did the online check in on the app the day before and all was fine. At the airline check in they charged our seats and we were not even sitting together after paying for business class seats. They separated us with no explanation and would not change them back. I was very upset. On the return flight, they tried to put us on standby! When again, we purchased seats in February for this flight. The plane was old and smaller and the business class seats were not comfortable like the flight from NYC. Flight attendants were hard to find once the first meal was served, luckily the flights were smooth.

Not boarding 60 minutes late. after getting bumped to this flight because ITA do not hold a flight for five minutes as the fight to the connection was 45 minutes late

Crew was good. Very nice staff. Wine was good. Problems- no AC while waiting for takeoff. Long wait so we should have been more comfortable. No water for quite awhile. Food should have been better for an Italian airline. Chicken was pressed rounds of processed meat- not tasty. We had only one hour for our connection- ran through airport- plane waited for us and staff was helpful.

Flight was cancelled and other being told it was cancelled there has been no other contact.

Very frustrating trip. From Rome to boston , and i missed the next flight to new york

Everything was fine except the food. They really need to work on the quality of the food.

Easy and quick check in, clean and nice seats. Overall excellent experience.

Although it was an overnight flight, the crew could’ve have made more refreshment passes.

No fast track available, no organisation. Unpleasant boarding system at gate 20 at JFK. When giving feedback to the lounge team I was told to talk to the manager instead of taking the feedback.

Flight attendant kept banging her cart into my aisle seat. Hard. Couldn’t lean seat back. Should be warned of limitations when booking seat

After boarding, take off delayed 45 minutes with us just sitting there. I think this a Heathrow problem

We didn’t flight with British Airways because the flight was cancelled at the last minute .

Very disappointed because we don’t get in advance the cancellation fly to Paris. By the way, we are still without luggage Bad experience

Flight delay of 4 1/2 hours with no reason for over 3 hours. Missed our connection in Rome & had to pay for an additional flight.

A late notice on the departure board of a last minute gate change from A gates to C gates was particularly challenging for us. We are senior citizens who ambulate just fine, at our pace. This late notice caused all of us to run, or in our case, walk as quickly as we could from Gates A to the transit train then down an another long concourse. Anyone with mobility issues or needing a cane to walk would not have made it on their own and they wouldn’t have had enough time to coordinate wheelchairs. At first I thought this was just “how it goes” at airports, until I noticed a text I received on my trip-it app that notified me of this gate change- WELL ahead of the departure boards in the airport. Had I be paying attention to my app instead of the AIRPORT’S information system we would have been able to move on with ease and composed instead of ‘trotting quickly’ and agitated at the new gate.. I see this as a flaw in either the airport’s arrival/departure board system or in BA’s communication to the airport. Either way, there is a LOT of room for improvement.

Staff should be polite and not rude when they speak with passengers.

Everything you need to know for your flight from New York to Florence

Information on your arrival and departure airports

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