Low season | October |
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High season | August |
Cheapest flight | $253 |
The WiFi has been awful on my last few Delta Air Lines flights.
The WiFi has been awful on my last few Delta Air Lines flights.
Only one side of the heafphone jack work. Crew was friendly and helpful.
Typical flying experience in the US. Nothing particularly good or bad.
I was able to select a gluten free meal for my outbound flight operated by KLM but my selection wasn’t saved on Delta so I ended up not having a hot meal. The cabin crew was nice enough to offer some cheese so I could pair it with some gf crackers I had. The seat would recline but slowly but surely would come back up so I couldn’t sleep as I would have wanted to.
Forced to check my bag which fit in carry on, boarded and then sat for over an hour waiting to take off with no explanation.
7 hour delay for mechanical reasons Handled badly by crew and delta personnel
It was reported to the passengers that Delta failed to schedule the crew properly. This error caused the pilot to show up about 30 minutes late. All in all Delta's inability to take care of this basic function resulted in about an hour delay.
Food was not the best. Too many items had sauce pm them with a lot of spices The seat was not comfortable especially when you lay down
Loyal Delta traveler, but last nights flight was a train wreck. Seated in 1B after multiple delays. Then we couldn’t takeoff because of an issue with the passenger that was ‘not in compliance’ and had to deplane along with the threat if they did not deplane, all the passengers would be required to do so. Finally they were escorted off, but the experience threw off the crew. Disruptive for everyone. Service was a mess, televisions didn’t work, bathroom door kept swinging open during the entire flight whenever empty …
Older plane and it came with Fleas and flea bites!
Late out of the gate, late to takeoff. No screens on plane. Uncomfortable window seat.
More water distribution throughout flight. Food quality poor and hot items delivered not hot on both attempts. Not United Standards
Everything was very good. Was able to change a make run flight leaving on direct earlier in the app -seamless!!! Well done
Haven’t used United in a while. Was surprised with the free blanket and earphones. Service was great. Huge plane. 9/.row.
The Economy Plus rows weren’t as roomy as expected, and the meal service left a lot to be desired for.
The flight was very good. Only complaint was that the usb charging connection did not work for either me or the seat next to me so we both had to use our own portable battery to charge our phones. I also liked the fact that I could purchase Wi-Fi for an hour instead of for the entire flight.
Your seats in the last 5 rows are terrible. My knees were jammed into the seat in front of me and the lady sitting there decided to recline it. Jammed my knees bad. I don’t know if I’ll fly United again.
Air conditioning in the plane wasn’t working at boarding, this resulted in a delayed departure whilst they addressed the situation. The cabin was uncomfortably hot.
Onboarding process was great and efficient. Plane was very new and entertainment choices were great. The only complain is no meal despite it was a flight that is longer than 6 hours.
Crew went above and beyond. I was able to upgrade to United Polaris within 24 hours of my flight departure for 30,000 points. Was totally worth it.
horrible our connectig flight was late and we had to rush thru DFW to the next gate with 15 minutes time. Get to gate and its changed. no one knows whats going on . finally get a new gate and the plane has been sent back to the hanger . Boarded 4 hours after our original flight time and then sat at the gate for over an hour as the captian said the cargo doors were open and no one was in the airprot or on the ground to find out what was happening. this caused us to miss the first day of the tour as we missed our transfer and hotel meetup no apologies or accomodations offered to assist
The boarding process was incredibly slow, as was deplaning. They started beverage service and there was an extremely small amount of turbulence, so they discontinued it. They said they’d resume if possible, but even thought the rest of the flight was perfectly smooth, they didn’t bother. Getting our checked bags took longer than I’ve ever waited and they couldn’t even tell us which carousel they were coming out on, so everyone was running back and forth for 30 minutes.
It was really good. The boarding was good and smooth. They even checked our carry ons if you wanted to without any charge.
Flight was delayed , waited in the tarmac for 3 hours and then came back and was cancelled
Extreme weather delays. Missed my flight to France and I ended up leaving the plane.
I arrived to LaGuardia Airport 50 minutes prior to my 6am flight but was told that I was too late and would have to flight standby to Dallas in order reach my final destination of Jackson, MS. Hundreds of people were in my situation but the agents chalked this up to being normal for any day. Had my been able to board my original flight I would have arrived at my destination by 10:30am. I didn’t arrive until 7:30pm which included a 30 minute wait on the tarmac. Strangely my luggage arrived at my final destination at 12:30pm of the same travel day. This was by far the worst travel experience I’ve ever had.
The food was horrible compared to other airlines, there was no space for the overhead bins for carry-on luggage, and the seats were very uncomfortable.
I got food poisoning - lasted 4 days after starting medications - someone should check with food delivery.
They were not helpful in letting my baby and I rebook a flight early in the day when it was clear we were going to miss my connection (we did). The seats are much smaller than I remember. I did not get the option to board early with my toddler. I was flying solo with her and that would have been a big help.
On an overnight flight people behind me kept lively and loud conversation, which meant I couldn’t sleep. Food was really lousy, im sorry to say.
Very sad, couldn't stop crying. Was an hour delay in Ireland and when we got to Canada the flight was boarded and couldn't get on. Was the last flight of the day. Now in a hotel waiting on a stand by.I have to got o work, so I'll go first available while my son stays in the hotel til one's available
Both flights late. Almost missed connecting flight and flight staff not willing to help expedite us off the plane.
Amenity kits were never handed out. There was zero friendliness and assistance by crew. Food was uneatable. One drink was offered and no wine, with dinner or before or after. Cocktails and beverages were not encouraged and when I asked for water, none was given. Poorest, most cramped business class flight I’ve ever been on.
Probably my favorite airline and way to go to Europe. Everything went smoothly! Food was tasty, crew was pleasant. Really cannot complain!
Golf Bags never made it on the flight. Very expensive golf bag and. Clubs,shoes, clothing. Will file a claim against Aer Lingus
Horrible. Garbage airline. Due to the strike we got a replacement plane/crew. I didn't get my exit row seat I paid for. Food was horrible. Plane was hot and didn't have AC vents.
The first leg of my 2 flights were delayed, causing me to miss my second flight and have to stay the whole night in Dublin. Super upset with this experience, and I still need to figure out how to get compensated for this.
Everything went well, but could have used a bit more legroom.
The flight got us safely from point a to point b and on time. For a transatlantic flight that isnt nothing. Flight crew was kind and professional. The seats are super uncomfortable (worse than domestic budget airlines) and the cabin was DIRTY.
Long unexplained delay, uncomfortable back row, long waits for trash collection.
They intentionally delayed the flight by half an hour to accommodate a few fools who didn’t show up in time to clear customs. I missed my connector, missed an important meeting, and was charged a rebooking fee. Never again
Lots of turbulence and had to reroute to Calgary, spending the night there, arriving home a day later. The staff were organized and pleasant, even though they were stressed and tires
Terrible - flight was flagged for fraudulent payment from being booked via Kayak. Requested to rebook with original credit card or provide new payment. Air Canada stay at JFK did not know how to process new payment. Had to fly from La Guardia 2 1/2 hours later instead with Air Canada.
Very poor.!!! They cancelled our flight and rebooked us with very little time to catch the flight. Our luggage was lost. As of now we do not have it yet. No clothes to change on the second day of vacation.
Even after booking in advance and getting to airport early, multiple delays and gate changes as well as forceful check in of bags even though it is within size and weight limits.
Very good. It was a short flight, but check in, boarding and flight experience were all great.
Normally it is not a good experience except for this time. The plane wasn't packed, the boarding was fast and even the check-in was pretty good.
Seats uncomfortable There was an incident with plane Engine Pilot was reassuring. Good pilot We landed late because of this Fire engines on landing were just Protocol
We booked return tickets Montreal-NYC-Montreal, booking references 23V7AC and 23UHNC (2 tickets each, we are a family of 4). The returning flight was cancelled (NYC to Montreal on August 7th AC8645) and we have been proposed flights two days later. Due to personal obligations, we could not wait for the flights that you proposed and had to go back to Montreal by bus that same night. After having canceled our flight, we have been partially compensated with USD 465.86 which cover the costs we had to spend on the bus. Nevertheless, we got a USD 15.00 voucher each but only two vouchers could be used, the other two were rejected at scanning (same shop and same scanner for all 4 vouchers). Consequently, we paid USD 30.00 ourselves, which should have been offered to us. At the end, I cannot even find a e-mail address to which I could send the request for reimbursement of these USD 30.00.
It was quite disappointing as ground crew at gate check in are not communicating with in flight crew and did not allow quite a few passengers boarding last -according to zones - to take their cabin bags citing storage compartments were full! No choice & not negotiable but it was NOT true as all the overhead storage compartments by the seating were in fact empty!!! A simple communication between the AC staff would have easily avoided unnecessary inconveniences to the passengers.