There were no movies, have to pay for internet, only pretzel, cookie, & a beverage for a 7 hr. flight..
Friendly crew and super clean cabin. 💺 are comfortable as well. I love the ambient blue lighting.
Again, the Alaska boarding area at Sea-Tac is gross.
I didn’t purchase any food on the flight or use the entertainment system, so am unable to comment on them
The flight itself was great. Just the last leg was delayed almost 2 hours between take off, sitting on the runway, etc. Otherwise completely fine, no complaints.
The flight crew was excellent. The seats in economy were more comfortable than other flights that I have taken in economy. The only criticism that I have is the lack of food. Flying time was 5 hours and the inly food was a package of biscotti and some pretzel mix. You need to preorder food or carry it onboard.
It was a short flight with turbulence, so we did not get any drinks or food, and there really wasn’t enough time for a movie.
Same answers as on the first question. No food; no entertainment.
Crew was courteous respectful and attentive to request from passengers.
Right as we were supposed to be heading to JFK, they pushed the flight back three hours, with no explanation. And then they sent out a $12 food voucher (could you get any cheaper? My JFK bag of cheezits and vitamin water was $13) well past the hour anyone would have not already bought food (why didn’t they send it when they announced the flight delay?). Then, once we had finally boarded the plane, we sat there for nearly an extra hour because they were having maintenance fix a clogged toilet. And like the icing on the airline cake, we landed really hard. But maybe I was just cranky, because it was 2 AM.
The dear was very limited in space. I could put my water bottle in seat basket. Also, there was no inflight entertainment in the delta app?
The WiFi has been awful on my last few Delta Air Lines flights.
Only one side of the heafphone jack work. Crew was friendly and helpful.
Typical flying experience in the US. Nothing particularly good or bad.
I was able to select a gluten free meal for my outbound flight operated by KLM but my selection wasn’t saved on Delta so I ended up not having a hot meal. The cabin crew was nice enough to offer some cheese so I could pair it with some gf crackers I had. The seat would recline but slowly but surely would come back up so I couldn’t sleep as I would have wanted to.
Forced to check my bag which fit in carry on, boarded and then sat for over an hour waiting to take off with no explanation.
7 hour delay for mechanical reasons Handled badly by crew and delta personnel
Food was not the best. Too many items had sauce pm them with a lot of spices The seat was not comfortable especially when you lay down
Flight was canceled so it was not a great experience. Boarded, then deboarded. Delayed, boarded a new plane then deboarded the 2nd plane and flight was canceled. Then booked a fight to Rome and took a train to Venice the next day. Lost an entire day +
The fight was about 2 1/2 hours delayed, but that was weather related. The flight was also overbooked. But we were in Comfort plus so the flight was fine for us.
The plane was very warm and the crew turned on the lights for the entire snack service.
There were several issues with this flight. I have flown quite often internationally and I was surprised by the lack of presence of attendants other than meal and drink times. The food was not best but I feel that is the norm. We also had to get off the plane once in London via stairs and bus to the terminal. Anyone who had another flight had to then get another bus to another terminal. This causes me to miss my flight and have to rebook.
The boarding process was incredibly slow, as was deplaning. They started beverage service and there was an extremely small amount of turbulence, so they discontinued it. They said they’d resume if possible, but even thought the rest of the flight was perfectly smooth, they didn’t bother. Getting our checked bags took longer than I’ve ever waited and they couldn’t even tell us which carousel they were coming out on, so everyone was running back and forth for 30 minutes.
It was really good. The boarding was good and smooth. They even checked our carry ons if you wanted to without any charge.
Flight was delayed , waited in the tarmac for 3 hours and then came back and was cancelled
Extreme weather delays. Missed my flight to France and I ended up leaving the plane.
I arrived to LaGuardia Airport 50 minutes prior to my 6am flight but was told that I was too late and would have to flight standby to Dallas in order reach my final destination of Jackson, MS. Hundreds of people were in my situation but the agents chalked this up to being normal for any day. Had my been able to board my original flight I would have arrived at my destination by 10:30am. I didn’t arrive until 7:30pm which included a 30 minute wait on the tarmac. Strangely my luggage arrived at my final destination at 12:30pm of the same travel day. This was by far the worst travel experience I’ve ever had.
The food was horrible compared to other airlines, there was no space for the overhead bins for carry-on luggage, and the seats were very uncomfortable.
I got food poisoning - lasted 4 days after starting medications - someone should check with food delivery.
They were not helpful in letting my baby and I rebook a flight early in the day when it was clear we were going to miss my connection (we did). The seats are much smaller than I remember. I did not get the option to board early with my toddler. I was flying solo with her and that would have been a big help.
