Crew were professional and responsive. Food was mediocre and breakfast could do with revampinmg
Food was very ordinary for premium economy, very small portions.
i dont know WHY they call it business class. the seats are NOT significantly wider than economy seats, they just do not let the middle seats be beepked to give the illusion of more space between passengers. the seats do NOT recline any more than economy seats either. the only real difference is the full meal served to business (vs none for economy). I would rather have a wider, lie flat ACTUAL business class seat with no food for a 3 hr flight. this was pretty disappointing to say the least.
There wore nice leather like sits, in my opinion seats lay out bit tight . Crew was great they did averything possible to make averywone comfortable as possible, food was, think worst I ever head on flight, head chicken and yellow rice. Ice cream was a nic treat.
Our previous flight was delayed but they waited for us to board.
Flight was delayed, short time connection to next flight but we make it, service was good, worth to fly just to try thair on board blueberry juce. Eccelent communication with airline.
My American Airlines flight was deleted and you guys never let me know
The entertainment system did not work. And we waited 45 minutes in our seats after we landed before we got to the gate
It was a pleasure definitely going with Iberia on my future travels
Our connecting flight was cancelled and it took us 15 hours to reach our destination.
I liked nothing. An extremely uncomfortable flight, staff were rude, no ice for my drink. 4 hours of misery
We had a delay. That made me feel anxious because I arrived out of time
We were diverted to warsaw and there was zero information. We were just forced to disembark and off we go good luck the reat of the way. We all had to go our ways to find a way home!!!! Horrible horrible and it cost us alot of money to get a hotel and trains 4:30 pm next day.
The check-in process is very confusing. The company charges for everything, but tickets are low priced. I probably wouldn't take the airline for a flight over 3 hours. The seats are uncomfortable. There's no net on the seats to hold things like headphones, a folder or anything.
You have improved through the many years I have flown with you. But you still nickle and dime your customers. I paid extra for carry on and priority boarding.
Great flight and crew but let down yet again by the disaster that is Birmingham Airport
Worst experience ever. First time and last time with Ryanair. I'm not a cow.
Flight was good but delayed (45 minutes) which made other connections difficult.
all small notes on the ticket which even you can not see and read. They they charge you on each step… even they dont let you to explain yourself. I will not fly with them from now on.
I forgot my headphones in the plane, how can I retrieve it?
Flight was an hour+ late leaving Munich. We even missed a rescheduled flight from Chicago to Kansas City. Lufthansa was responsive in providing motel and meals.
Easy 1 hour flight and right over the Alps, pretty cool!!
The plane was clean and the staff professional and courteous, as usual. The seat back was very hard and uncomfortable.
Good staff help. Seats do not have enough legroom. Bus from plane to terminal was annoying.
With the boarding process, shuttle to the plane, and boarding there we ran about 30 minutes late. It was okay for comfort for a short flight.
Had to put carry ons under seat and had no legroom!!!
The business class seats are very narrow for the cost
Courtesy of waitress. Could improve on time management and check-in
Very cheap airline, with low quality services. Staff not particularly kind
One shocking event is worth noting. I told a crew member that someone in the row ahead of us is listening to their iPad without earbuds. She looked and me and said "yes, so?" I asked if that's now allowed in Lufthansa flights and she said that it is. If this is true, I don't know how Lufthansa plans to control the coming cacophony of people listening to different things at the same time and driving the volume ever higher to drown our their neighbor's personal device.
