I’ve always been impressed by the cleanliness of the toilets or, at least, its frequent monitoring, cleaning, and toiletry replacements. The in-flight service by flight attendants is superb.
Glad you had Bibimbap which tasted much better than mesh potato or pasta.
Absolutely horrible. The fight member crew or not very friendly and the food was horrible.
It would be better if flight crew can clearly communicate in english. But they are kind and accommodating. Food is good, especially the sandwiches on the self-serving snack trays. They are better than the ones served. Boarding was organized.
They could have had more up to date movies/better choice of music.
Terrible experience will never fly Delta again. Delayed flight with total disorganization and inept crew who wouldn’t communicate.
Really good! I like all the crew, they were so nice and very efficient.
Food tasted pretty good. Boarding was very smooth and efficient, compared to all other airlines I’ve been on. I have flown EVA, Cathay, Asiana, British Airways, and many USA brands. Cabin attendants were also efficient and professional.
My flight with Korean Air went quite well, I've flown with them for many years and have grown accustomed to their great service.
Overall, very uneventful and pleasant experience. Most importantly, no delays.
I sat in comfort plus. It was fine. Seats were comfortable. I got drinks and snacks.
Good and consistent Printer in lounge did not work for me :(
Great - This was the last flight before hurricane closures and did a quick turnaround to get the plane heading north. Much appreciated.
I liked the screens in the seat headrest with movies to watch. I didn’t like being forced to check my carryon bag and being told there wasn’t room for my bag - when there were 5 bins sitting empty on takeoff. I didn’t like the “I don’t give a fig” attitude of the flight attendants and the delta gate attendants when I asked why they decided to put me out. They gave me a 1800 number to call but I can’t get a live person on the phone. Customer service is non existent. My business must not be that important to them.
It was not in Delta's control, but when we landed, we ended up parking at the wrong gate, and so everyone was already ready to deplane and had their carryon bags, ready to leave. But we had to sit down and move to the proper gate. This process took over 30 minutes. Again, not Delta's fault - more so on the staff at JFK
It’s was good. There’s so much room for improvement though. Since the plane was small, there was no entertainment but for years now, the most jarring aspect of travel is the lack of tasty snacks.
Love delta but the delays and long waits for updates was just too much this time.
Flight for canceled. Horrible experience.. had to rent a car to drive myself up here.
If I can, I always fly Delta. I’ve found their service to always be reliable and pleasant.
Rated entertainment as Mediocre as there were major problems with the Infotainment system that took probably a half hour for them to fix.
Check in was not available online. It was super long line to check in
I did not have a good experience from the first point of contact to the check in person to boarding and the comfort of the seats. I would not travel on Turkish again. I will let my family and friends know about my experience which was not a pleasant one.
Food quality and the overall service of the staff and significantly decreased. The flight was delayed at the Istanbul airport and the passengers were kept onboard for more than 3 hours. The staff didn’t kept the passengers informed and everyone was upset.
Cross Atlantic flight terrible aircraft TK10 on the way back : Old configuration tacky . The boarding in Istanbul at the gate fly TK686 was a mess unorganized , very rude ground staff . Overall never again
The food served was frozen salad and hummus. The hot meal was fine. Crew was doing bare minimum
I enjoy flying with Turkish Airlines and such good hospitality among the crew memebers
Good food and wine. Some of the Guy who are in charge to board Passengers on the plane couldn’t use the word “Please” to direct them drop their hand luggage to be loaded on Plane bcos he said the inside storage may not have enough room for all.
Turkish Airlines apparently no longer gives you 2 checked bags allowance on international flights, so that pleasure cost me $165 for my second suitcase at the airport. On top of that, they damaged that very suitcase, which happens to be a designer one and part of a set - ripped one of the four wheels right off.
Pretty standard for long haul international flying. Food was fine, tv/movie selection was great, wifi did not work at all, crew was pleasant enough.
Very poor service. Not friendly and special food ordered but not served
Finding the gate was very confusing. Our boarding pass listed one gate and the staff verbally told us a different gate.
Deparature was late, which is annoying but the arrival was fine and the baggage came early.
The flight attendants were talking the entire time on the back and I couldn’t even take a nap. Super annoying
WiFi was not working from pos to Mia…. As well as they rushed us to the gate as if the flight was already here and leaving shortly when the plane never even arrived and took off until the scheduled time so then why rush us to the gate and have us thinking we will miss our flight.
Free WiFi and movies were not free - everything required signing up for future billing. Boston bound crew were very courteous and gracious.
Flight left more than 5 hours late. American's policy did not allow flight to be fueled or bags to be loaded due to intermittent lightning. We were on the plane for hours before having to deplane. They then changed the departure time to an earlier than expected time. We re-boarded and had to wait another 1.5 hours on the plane before it finally took off. Flight crew did not serve any food or drinks while airborne.
entertainment choices, i.e. movie selection not very good. Also, I asked Iberia if an hour flight connection time in madrid was enough for a European flight and they said yes. It wasn't. We made our flight because our ongoing flight was delayed due to airport congestion.
When the first leg of my American Airlines flight from Atlanta to Miami to Sao Paulo to Brasilia was cancelled because of a tropical storm in Miami, American Airlines put me on Delta Atlanta to Sao Paulo where I caught my original Sao Paulo to Brasilia flight. American Airlines could have put me on a flight the next day or even 2 or 3 days later. But, the agent went above and beyond and made sure I got to Brasilia on time.
Crew never smiled, never helped , told me to make my own bed ( in Upper class), never offered a drink
Nothing exceptional. No drink of any type, even in first class was provided for the hour and half trip.
AC flight attendants aren't overly friendly. Otherwise flight was fine.
I’m handicapped and the staff and crew were so kind and helped me board and made sure I was fine during the flight.
United agent at FLL excellent - due 55 min conx at ORD rerouted us on an earlier departure via DEN and got home 5 hours earlier than expected
I bought a ticket from Brussels to Fort Lauderdale, Florida, USA via Montreal. When I went to the airport, I learned that I needed a Canadian visa. When I bought the ticket online, there was no warning saying "If you are not a US or Canadian citizen; You need a Canadian visa." I asked for my money back, but the staff at the airport said they couldn't help me. I said, "Make the ticket open, I'll fly later," and they said no. I looked for this information on Air Canada's website. They've hidden it so well that it's impossible to find it easily. I understand that Air Canada makes millions of dollars in unfair profits by selling tickets this way. Why don't they ask when purchasing? They don't ask; because they're making money. Every year, perhaps thousands of tickets are subject to this situation. I will use all my rights and complain everywhere. Maybe they won't give me my money back, but I would advise anyone buying ticket to be careful from now on.
Everything went very smoothly and the staff was courteous and friendly. I was really happy and pleased with how well the plane was flown because the departure, descent and landing were really smooth with no sudden drops. The plane’s interior was clean and nice and new in appearance.
Air Canada is the best company I’ve ever flown with. If I had the money, I would only fly with them.
i know it's complimentary - but they didn't have enough snack for all the passengers. there was no entertainment or available WiFi
Was nice to have plug in and TV screen on seat back. Didn't have either on rouge flights. Staff was excellent.
No service in the main cabin whatsoever! I finally ask for water and was requested to get out of my seat and come back to the flight attendants if I wanted water. 3 hour flight, some bumps, but seat belt sign off for about half the flight.
The plane was on time and i wish they had more than cookies to give away.
