I had to miss that flight as my first flight was cancelled in Idaho Falls. Bad day all around . Couldn’t be rebooked!
My Alaska Airlines trip from bend, Oregon to Portland, Oregon was good. Everything was well organized boarding was easy and the flight was quick. The only reason I rated the food and entertainment as mediocre is because the flight was too quick to have any food or entertainment.
We had TSA pre check and paid to get it! They told us we would not have to do many of the things such as take your shoes off which I had to do! I’m 78 years old with NO criminal record and. they also patted my ankles down, Why? We boarded the plane in an orderly fashion only to sit there while they perform repairs to the lavatory. Why didn’t they do that before we boarded? I also paid extra to have more room because of my age but that was not what I had hoped for. I know you can’t control who sit in what seat but the guy next to me was bigger than average and took up part of my space.
We sat on the plane waiting an hour before takeoff.
Flight was cancelled while everyond was on the plane, ready for take off
Robert the flight attendant in first class made my first ever first class experience worth every dollar.
The plane boarded on time. Takeoff and landing were smooth despite the wind. The flight was too short for any food, drinks, or entertainment.
Boarding, crew, and duration were great. The lack of built-in entertainment is a turn-off, especially in this day and age. I’m also tall, so comfort is always an issue. More legroom without extra cost for taller passengers would be great.
Good, very quick flight so there was no food or drinks which is ok
The flight went smoothly, but I wore a down coat the entire time, the plane was frigid, the lead attendant seemed to be experiencing hot flashes lol, so no sympathy from her. Now, the PDX airport was another thing. It was a 12 minute walk from the gate to the baggage area, and I walk faster than most people. Seriously 12 minutes!
I like in St George and prefer to fly out of CDC than SGU. Hopefully, they will continue the flights out of Cedar
Broken jer bridge. Poor communication about it. Lost 2 of 4 luggage pieces
Overall, it was okay. Seat was a little cramped. Would’ve liked more substantial snacks or opportunity to buy some.
Newer plane, relatively easy boarding, not a full flight and was told that we could not be moved up because of weight and balance issues. Otherwise, a very good experience.
Other then mechanical/ computer problem and 3.5 hours flight delay the flight was great. I guess that what happened when you fly an old airplane now a day.
I was with one of the last zones to board. It was kind of annoying to finally get called to board and my whole section was already on the plane. Clearly they boarded with previous zones. So by the time I got on board, there were no spaces for my luggage above my head. I had to put my luggage 4+ rows behind me, which meant that I had to wait even longer to get off the plane, since I had to wait for those rows to clear the aisle before I could retrieve my luggage and exit the plane. This also held up the plane cleaners, as they couldn't service my row until I cleared it, so they were all standing there waiting for me, while I'm standing there waiting for the other passengers to clear the aisle. Anyways, I wasn't in a rush this time, so I just waited, but I could see that being a problem in the future. Now, I could have checked my luggage, of course, but coincidentally, a friend of mine on the same flight got their luggage damaged (wheel completely knocked off) and was told by the Baggage Attendant in the airport that Delta doesn't "cover wheel damage" on luggage. This was disappointing to hear. I'm glad I didn't check mine through. If it were my luggage, I'd be highly frustrated to hear that. It makes me not want to check my luggage in the future.
The dear was very limited in space. I could put my water bottle in seat basket. Also, there was no inflight entertainment in the delta app?
Typically I give delta excellent reviews. Our flight was delayed 2hrs, I was one of the fortunate ones who were able to get to my connecting flight. Also, annoying that on the connecting flight boarding personnel make me put away a small bag into my carryon. It small enough to put in back pocket seat, why hold me and the line up to just push it into my carryon.
Everything was great. Great service, excellent communication, and early arrival
Delta flight attendants poorly managed the boarding process and overhead storage. My bag was checked last minute and no claim ticket was provided. My bag is now lost. Complete incompetence by all flight crew involved.
Service was so slow. I didn't get enough food and drink.
It was great! Everything went smoothly. Nice seats, good food, great service. Will definitely fly with them again.
The return flight was 1.5 hours behind. Also some passengers lost their luggage or was delayed.
Arrival was not good - waited on the tarmac after landing for nearly an hour
Plane had screws missing from engine cowling. Retire that POS
The food. It was nice having a meal provided, but I wasn't able to eat it.
On time, pleasant crew For 45 minutes please don’t bother with single use plastic drink containers
Very comfortable and friendly staff! I love flying Hawaiian! I wish they had the screens on the back of the headrests for watching movies, but NO OTHER AIRLINE comes close to the customer service of Hawaiian air. Its worth the trade off of not having movies on the screen.
I love that every seat has a USB charger. The seats were comfortable and everyone was friendly! I can't think of anything I would improve.
Boarding was efficient and there was enough overhead space. Passengers were cooperative about helping each other out. I think folks are happy about going to Hawaii.
Flight was delayed two hours. No snacks and no tv screens. My bag got stuck in Chicago
Awful. Worst airline I have ever been on. Crew were among the rudest people I have ever dealt with. United staff members were rude and disrespectful. My flight was delayed, causing me to miss a connecting flight. I understand things happen, but when staff start lying about what actually happened, that is when I have an issue. Just be honest, really it isn’t that hard. I’m being very honest with this review and I don’t find this difficult what so ever. In fact, because of United Airlines, my Christmas holiday was off to a really rocky start. As someone who has traveled across the world, it has only been United that I have had a truly awful experience.
Received an email the night before showing that there would be seatback entertainment on our flight. We get on and there was no seatback entertainment. And then it was a scramble to try to set up the iPads for the kids before takeoff so they could watch something for the four hour flight.
The aircrew was solid, the flight was chill, I had no issues. The gate agent was not the best. I was trying to use a military bag upgrade to move my bag from under the seat to the overhead bins and he told me there’s no overhead bins on the plane, argued with me why booking put a military member in basic economy (I don’t really understand this) and made it an issue to even try to help me stating I’d have to call reservations to get a bag upgrade. When every other agent with United can add it at the gate, this man couldn’t be bothered.
Short flight - no food understandable. Flight was delayed for over an hour. Overall, it was good.
Boarding always seems a bit chaotic. Seat spacing could leave more for leg room.
First class felt like economy, seats were horrible, food was horrible, staff inattentive
EVen warmer in the plane it think it was 24+ degrees
Good flight. On time. Boarding and seating was easy. Crew were really friendly, yet professional. Bathroom (by cockpit) was small but serviceable. Some the seats were showing some notable wear & tear, but were comfy. Very happy UA customer. TY! 🤛🏽💗
Wish movie and music choices changed more often. Mostly same from a month or two ago when I last flew.
