Low season | October |
---|---|
High season | April |
Cheapest flight | $206 |
First time in a long time and look forward to many more
First time in a long time and look forward to many more
It was a 48 min flt......so no real comments can. E made
The food wasn’t very good but everyone on the plane was great.
The plane was nearly empty. My wife and I were seated behind a family with 3 sreaming kids. The parents refused to control their kids. When we tried to move to a quieter section of the near-empty plane, the flight attendant said please return to your seat. When we tried to explain, he stared at us coldly and simply repeated please return to your seat. When I asked if we could move after take-off he simply start and repeated please return to your seats. About as far from friendly and helpful as you can imagine.
Hawaiian Airlines is one of the best. The flight attendant are attentive to your needs courteous and very polite. The entertainment on the flight is also very good with numerous choices and TV movies. I would definitely recommend Hawaiian airlines.
It was a bit cold. The worst thing was the insecticide spraying which we were not notified about before the flight. There was no choice of complimentary food. I'm a vegetarian, and the food had meat. The seats were comfortable. The movie selection was nice. I'm glad I brought a headset, as none was offered. The flight times were very good.
Paid for extra leg room but seat was still uncomfortable! Not flying Hawaiian again.
Nice people, easy boarding, comfortable seats. But didn’t like being stuck in a seat that I paid for only to hear an ad read by flight attendant for the Hawaiian Airlines credit card. TWO different times. No desire to hear all that. Wish there had been a mute button. And flight attendant handing out applications at the exit was way too much, Otherwise all good!!!
The crews were very friendly and provided excellent service. They offered a breakfast sandwich on our early flight which was a welcome option.
Checking bags was horrible. Scales read different weights. The airport is hot and in desperate need of refurbishment.
Plane still had screens for watching movies. Good selection too.
Flight crew was amazing! I don't like that the Polaris seats are side-by-side.
Everything was awful Flight attendant was condescending, rude and not helpful at all. Small outdated plane. No service, uncomfortable seats. Flight attendant was really the worst. He used hand gestures to communicate instead of words and whenever he used words he was condescending.
They need to improve their boarding process. Group 1 and/or paying first class passengers shouldn't be in the middle of boarding process
The plane was so gross and dirty. Literally saw dust layering and flowing out the grey vents. Dust was all over the air vent knobs to the point where I took my sani wipe and cleaned them down so at least it wasn't blowing my my face. Also, I upgraded and paid for Wifi and it's always so spotty. I get we are in the air, but don't charge for it if it's not going to work. I expect so much more from United. They really are giving up.
Short flying. The seats do not recline at all and very uncomfortable.
Flight was on time, crew were excellent. For some reason our originally selected seats were changed. We had to re-choose our seats when we checked in online and options were limited. One of our two checked bags we placed on the wrong carousel. It was only be shear luck that I saw it. That cost us 20 minutes of wasted time. So much for the “priority” tags. They are meaningless, and have been ever since they were implemented. I wish you would do the save some money and stop using them.
No access to the Wi-Fi, noisy group of people made it difficult for me to hear through my earbuds. Snacks and drinks - limited service when your seat is at the back of the plane - people up front are always served first and the back gets whatever is left. Not pleased.
The flight attendant was very kind and offered my son a snack for free.
We fly to Ecuador frequently. Checking in is usually a hassle because most United agents take some time before they can verify that my passport doesn't require a visa to Ecuador. This time the process was even longer due to the cyber attack. But she was really nice to us. So glad we brought plenty of snacks to supplement the 3 flights from SEA to GYE.
Flight was cancelled as I was in line for security. Next available flight got me to my destination 24 hrs later than the first. No refunds offered, just credit toward another flight. I booked with delta, got to my destination only 2 hrs behind my original flight schedule. Won’t be using American again.
Checked in the minute I was allowed and still wound up in group 8 for boarding.
great experience. minimal lines at BWI. at DFW they got a long haul 787 boarded in 30 minutes
These are the things that AA did right on this flight:1 Smooth Boarding Process, 2 Departed on time, 3 Arrived early at destination 4, Friendly and courteous staff. Great job AA!
More room. International flight - by the time you put your purse and shoes under the seat in front of you, add in the pillow and blanket they give you- makes for tight fit.
Overall good. Tight connection in DFW because of gate unavailability upon landing.
Excellent customer service at check in at Austin flight to DFW and excellent customer service from Karren in terminal B at DFW.
The flight attendants were talking the entire time on the back and I couldn’t even take a nap. Super annoying
Had to wait a long time for wheelchair in Dallas
It is okay. Flight was on time to start and early to land