Plane had screws missing from engine cowling. Retire that POS
The food. It was nice having a meal provided, but I wasn't able to eat it.
On time, pleasant crew For 45 minutes please don’t bother with single use plastic drink containers
Very comfortable and friendly staff! I love flying Hawaiian! I wish they had the screens on the back of the headrests for watching movies, but NO OTHER AIRLINE comes close to the customer service of Hawaiian air. Its worth the trade off of not having movies on the screen.
I love that every seat has a USB charger. The seats were comfortable and everyone was friendly! I can't think of anything I would improve.
Boarding was efficient and there was enough overhead space. Passengers were cooperative about helping each other out. I think folks are happy about going to Hawaii.
The new 787 was awesome! So updated and with the times! Very upstate! Hawaiian is very service oriented and you feel the Aloha!
Going to Kahalui was wonderful. Attendants were awesome. Coming home, I was bumped from the seat I originally booked. Imagine my embarrassment as I stood there knowing I booked my flight a month earlier. All in all, I didn’t allow that spoil a wonderful weekend in Maui with family.
2nd flight of the day, delayed from the 1st flight being inoperable, and then this one was delayed 45 mins too.
Great service and crew. The food however was awful. I was ill after eating a bit of it.