Food was good! Crew very polite however when asked to adjust temperature did not help! It was freezing! Seats uncomfortable 😣
Pretty poor across the board - flight details wrong/delayed into Lufthansa app. Seat changes made without notification. Boarding delayed (ok, that happens) but all comms in German (for flight to UK, where 85% of passengers were English). Outright fraud attempted at gate, denying 1 piece carry-on of smaller than correct size and 1 piece personal item, again, smaller than correct size. Rude gate staff. Security checks perfunctory - unattended bag not acknowledged by staff..then put on aircraft unclaimed by staff.
My flight from Krakow was delayed over 2hrs. Since i had connecting flight i was worrying that I will not be able to catch flight from Frankfurt to New York. NO information NO help, no one was able to help and let us know if passengers will be able to catch the next flight. Had to run through entire airport and (2) passports control hoping that maybe still be able to board the plane. When i got to the gate i was informed that plane was waiting for passengers that came from delayed planes. Flight departure an hr late. So i run throu airport almost having a heart attach just to fin out that they knew and they were waiting for us. I was just 5 minutes later after "official" boarding ended and they were still letting passengers in, and flight departure an hr. later.
The real bathroom smelled horrible and it smelled in the real of the plane..
It wasn’t bad but it was not excellent either. The airlines are trying to save as much money as possible and we are paying price for it. Flying is not as it used to be.
The staff are extremely rude maybe even racist, I’ve never been treated so poorly in my life. I will never fly with Lufthansa Mor Discovery Airlines again.
It was a good flight overall, I just hate it when we get delayed because there is a small amount of layover time in Munich and you have to actually run to the next gate.
Ok flight. Water and small chocolate offered. Would be good if flynet included also video.
The connection between my income flight and the outgoing flight was slightly late and they would not hold the next flight for 7 minutes. The next flight was 4 hours later and we were issued a stand by ticket. So we had to wait to find out if we would even be on that flight. After boarding that flight was delayed for 40 minutes because there wasn’t a ground crew to load the luggage. The airline is not living up to it reputation.
I was expecting better from Lufthansa. I’ll think twice before I book Lufthansa again. This trip was the worst ever… in my 70 years of traveling.
