The crew was very kind and always smiling. The seats were great and I was very comfortable during the flight. The only thing I didn't like was that the lavatories got really dirty at some point during the flight. Other than that my experience was great
Great service. Great staff. Boarding was a little slow, but I think there was a service dog slowing things down.
Flight left early and arrived early. the whole trip was excellent.
It was terrible, I sat next to a person with a cat, I'm allergic to animal dander, my discomfort was extreme
Seats were really tight and the seat belts did not give enough slack.
Great list of movies, seat was generally comfortable, but not much shoulder room. The fresh baked cookie mostly made up for the lack of variety with the meals, which were all tomato based.
I like in St George and prefer to fly out of CDC than SGU. Hopefully, they will continue the flights out of Cedar
Broken jer bridge. Poor communication about it. Lost 2 of 4 luggage pieces
Overall, it was okay. Seat was a little cramped. Would’ve liked more substantial snacks or opportunity to buy some.
Newer plane, relatively easy boarding, not a full flight and was told that we could not be moved up because of weight and balance issues. Otherwise, a very good experience.
The leg room, complementary WiFi and food and drinks. Friendly staff
It would have been better if the airlines would of have the gate ready to go instead of waiting 30 minutes for the other airplane to take off
Everything for a 9:30 hour flight was fine. Seats are not very large, but worked. You should get up 2 or 3 times during that duration flight for your legs sake. Food needed more Protein meats for me. I have to check on a diabetic meal in future. I don't do sugar, so very little too eat. Flight was cheap so I am willing to look over other amenities. Everything else was great
Most of the crew was wonderful but I had one bad experience with a crew member. When realizing my seat did not have an outlet compatible with my phone charger that I would need for transportation upon landing I asked an older, blonde heavily madeup member (I am describing her as I did not get her name) if there were chargers elsewhere I could use she said no, that not even the flight attendants had access to any. This however being my second flight of the day with Hawaiian airlines on a similar plane knew that chargers were available in extra comfort seating. I asked another passenger if I could use their plug and they agreed. She twice berated me for this and when I asked her to please stop talking to me about it she yelled that she was writing me up and ran down the aisle and did not return. I found this behavior disturbing. The other passenger was not bothered and this didn’t appear to be a safety hazard to anyone but it seemed to enrage her that used a plug that was not next to me.
Friendly crew. One seat didn’t have a window and another no foot rest.
Free WiFi was much appreciated. The only choice for food being a pepperoni sandwich was disappointing.
The food was good but for the landing we had to wait 30 mins for the other plane to depart to its destination
Food can be more healthy instead of processed. Crew was friendly and courteous. Our flight time changed so they gave us extra comfort seats which was very nice.
Starlink is a big plus and great customer service - boarding agent and the flight attendants
I would like diabetic options for food. Seating was a little tight. Everything else went smooth
Food choices were very limited. Taste of the dishes was average.
Great. Food going from Australia to the US was better than other way around, but still needs improvement in terms of quality and quantity!!!
Maybe add a seat trade app for flyers that didn’t get seats together
It’s been awhile since I have traveled on United. I, along with my family who were on the flight noted how smoothly everything went . Boarding, flight crew and service was excellent.
The seats on this flight were almost roomy enough to be the basic amount needed for human existence. I think my favorite part of this flight was it landed at an A gate, which was the most palatial part of Sea-Tac I've ever seen - a massive improvement from the S gates.
The seats on this flight were almost roomy enough to be the basic amount needed for human existence.
There's just no way to sit fully upright and comfortably in these seats. There needs to be 2 more inches of room, and that's not something that only one person on the flight needs - the whole flight needs 2 more inches of room. If that means you sell 6 less seats, so be it. It's too close for anyone. Forcing people to pay for "premium" economy just to get "barely enough space to breathe" isn't really an answer to that.
The crew were very nice. The Chocolate is good and v there’s no entertainment. Thanks
The crew were very nice. I would have appreciated a pillow for comfort. I had a special meal that was sloppy, but the salad was great. Thanks
I liked all the informational texts. I always knew where to go and when .
Random carry-on baggage inspection before boarding for NO REASON. The crew kept talking loudly the entire time, making it impossible to rest. When I asked the crew for something, they said they would come back later but never did. It was an EXTREMELY UNPLEASANT and UNCOMFORTABLE flight.
This was a pleasant, short flight and the crew was friendly.
Very poor. Our special services attendant gave us incorrect information. I also was mishandled at landing. There was no wheelchair waiting. I fell deboarding the plane. Appalling!
It was good. It’s been a long time since my wife and I fly any where and things have changed. Our trip was to see our new grandson. We fly economy and that was not good for my bad back. It was a quick flight but uncomfortable.
I paid for what I got which was cheap, I brought my own entertainment. I knew what to expect, so I could be prepared. If you’re flying economy, check in early like me. I have no problems with my flight, was on time, staff were friendly, and overall good experience.
Boarded over an hour late, no communication, the sign just changed, no attendant to answer questions - she disappeared forever (hiding). Small plane and couldn’t hear the overhead nor understand.
Service in first class no longer exists on American Airlines .
Customer service in first class does not exist on American Airlines
I never have a good experience with American and this was no different. The airplane was INCREDIBLY hot. Like unbearably so. Everyone was fanning themselves with pamphlets and sweating. When someone asked the flight attendant to turn down the temperature they were told there was nothing the crew could do. Once we pushed back from the gate we then had to wait an hour to take off and the communication from the crew was not good. People were getting up this whole time and a man was even in the bathroom when we took off. Once we landed at our destination we waited another 30 minutes at the gate to deplane with, again, no communication from the crew as to what was going on.
Flight was delayed due to a steering issue with plane. The delay caused me to miss the connecting flight. The delay caused me to spend an extra 21 hours in airports and flights to get to my destination. The plane issue obviously should have been found and fixed before we even boarded. Ridiculous.
Delay after delay.......they are awful Delayed because of cold wx really!!!!! We live in Canada
My one complaint was that while we boarded using the standard enclosed gangway, when we arrived at SEATAC, the ground crew were slow to hook up the stairs. After reaching the tarmac we had to walk up a long ramp all outside in 35° weather. We just came from Bali and did not have warm weather clothes. This was in addition to having to collect our bags in Vancouver, take them through security again and then having to show our passports 4 more times all within the Air Canada section.
So we didn't actually go. We were hoping to go for the Inauguration of the first female president. When That Guy got elected, we bailed. Unfortunately, we got basically none of our money back, despite having travel insurance. Would not fly with Air Canada again unless I had to.
flight was delayed, there was open communication about the delay the delay pushed way past the posted delay time and
Ok Did not like that the second leg of flight was moved earlier making it a rush to make it
This was my first time flying on Air Canada and the experience was good and pleasant enough, great crew members and the price I paid was amazing,
This was my first time and the experience was good and pleasant enough, great crew members and the price I paid was amazing,
Overcharged by either United or Air Canada. Abuse of access to my credit/debit card.
I was overcharged either by United or sister airline Air Canada. It's exhausting dealing with companies nowadays that irresponsibly abuse access to credit/debit cards.
Air Canada is not only the worst airline in the business but the worst business in history.
