The staff was marvelous. The entertainment options were terrible, old or 2nd rate movies. I was unable to entertain myself for 18 hours-it made it seem even longer. Note: I thought about upgrading but your information about what was included was unclear. Are the seats bigger? Are there current moves? What kind of food do you get? Would the upgrade compare to Delta? Just saying the upgrade is better didn’t convince me and I regret not flying Delta.
It was a good flight. I would highly recommend it to family and friends.
The employees were professional and efficient. I consider myself a traveler but have trouble with the international fare served on airplanes. I admit Americans buy their food in the supermarket and we typically don’t eat the ligaments and cartilage. I know that is whiny but as I age, I dislike it more. At least things weren’t covered in cheese. The desserts are terrible! My neighbor didn’t eat her bread so I asked if I could have it. First time for everything but had been traveling a total of 27 hours and was hungry.
The night flight was only 2/3 full, which is always a plus. Room to stretch out for sleeping. Gracious stewardesses, attentive, and slim/attractive (which is rare these days). Good food, and curtesy wine.with meals. Comfortable seats and decent leg room (economy class)
Plane is new and I was upgraded to first class so all was great.
On time service. Seat comfort and the crew service very good .
Only one Hindi movie from LAvto Taipei and same movie from Taipei to Singapore Really horrible and we call it entertainment???
Food was ok. Could have been better. Entertainment was limited, especially for kids.
The flight from Taipei to LAX was the first time we encountered rudeness from the crew. From the gate agents to the in flight crew. We had received such wonderful service going to Bali and on our Bali to Taipei flight that it shocked us when the gate agent was rude and then the rudeness continued on the flight to LAX.
Overall great experience. All four members of my family were seated together without paying extra to reserve seats. Everything was on time. Food was great and healthy. Media entertainment was good. Rock music could be added as a listening choice. No issue with baggages. Flight attendants were friendly and helpful. I would recommend EVA to friends and family.
Long wait before take off without an update for 20 minutes. Flight was good otherwise.
Flight delayed over 2 hours . I was flying bussiness never got food cause they ran out of what i wanted
Flight was great my baggage was on time everywhere but my bags had been handled ruff cause they got damaged.
Everything was awful Flight attendant was condescending, rude and not helpful at all. Small outdated plane. No service, uncomfortable seats. Flight attendant was really the worst. He used hand gestures to communicate instead of words and whenever he used words he was condescending.
Poor and identical to the first two legs, except for the crew who were patient, professional and of pleasant and jovial disposition!
The entertainment would not work. The comfort of the seats leaves something to be desired, pretty uncomfortable.
My flight was completely full. Making me very stressful with people walking around all the time. I believe airlines can do better for entertain people during the flight.
Delayed over an hour due to paperwork not being filed correctly. Forced to change planes.
The departure was delayed by 1 hour. The seat was comfortable and selection of entertainment is very good.
I was refused to used the toilet closes to my seat and had to go to the back of the plane .. it was difficult for me I’m a wheelchair customer
Packed commercial flight was as comfortable as can be expected
I'm not a valued flyer so I'm always in the last group to board...that sucks, always
My flight got delayed for almost 4hrs and then it thankfully went to only 2hrs. Then we were told that there were no space for carry on bags and I had to get it checked... well I counted at least 8 spaces that weren't used and I was one of the few left that actually had one. There was definitely enough space and either the crew can't count or just genuinely are so lazy they don't want to do their jobs correctly and make sure that there ACTUALLY is no space.
Domestic airlines have really fallen from what they used to be.
Boarding can be more efficiently done by having the back row passengers board first. This way, the other people do the have to wait for front row passengers to load their luggage in the overhead cabins. Food is simply pathetic for the price I paid. Cleanliness is simply poor; my seat was full of crumps.
Overall good. Tight connection in DFW because of gate unavailability upon landing.
A very good flight. All personnel were gracious and pleasant. Good flight. No complaints.
3hour delay In the last 3 months i had 3 flights and 2 of these had a more than 2:40 hrs delayed
I missed my connecting flight despite requesting a wheelchair and had to wait at the airport for an additional four hours
The First class experience was really good!! Customer service was excellent.
Flight was fine. Arrived on time. More room in the seats would be nice, but not something that is likely to happen.
was wondreful! just let me know what airline im flying in advance!
This flight was a lot more comfortable with more room than the Air Canada Rouge!!! We will never go rouge again! A yes to this one!!! It was so nice to have inflight entertainment! Also the carts came around twice for drinks or a snack!! Great experience all around!
I book my air canada flight and i am an aeroplan card holder however I was required to pay for my first check-in bag. Terrible experience
Never flew with AirCanada before. Was a super duper flight every time and on time! No changes or delays!
Air Canada seats do not have much room compared to other airlines I’ve traveled with. Also, the lack of free WiFi is a negative. All airlines need to be better about this.
Was nice to have plug in and TV screen on seat back. Didn't have either on rouge flights. Staff was excellent.
Leg room limited compared with previous flight from Hong Kong. Other than that. Still good value.
Delayed 2 hours 20 minutes. Then we still didn’t take off for another 45 minutes. Arrived in Toronto and no gate was ready for us so we were stuck on the tarmac for another hour. Missed my prebooked Uber and had to pay the cancelation fee plus book another one. Got home over 5 hours later than planned. Awful planning.
I didn't actually get to take this flight. It was canceled and the automated system rerouted my party of four (including a minor and a person in a wheelchair) to three different airports. Since we had a three hour drive from Newark this was clearly unacceptable. For all of us to end up in Newark would have required waiting at least one day, probably longer.
Boarding attendant was rude. Crew on the plan were more interested in talking amongst themselves and did not ask parentage if they needed anything or even walk down the isles.
Not acceptable having both flights delayed and not real reason for .. plus paid for luggage and getting my bag ripped out .. very disappointed.
The gate employees and the flight crew were friendly and professional. Afterboarding we waited 20 minutes for another flight; a complimentary beverage would have ben appreciated for the inconvenience.
Fantastic !!! Seamless boarding. Meticulously clean. We left and arrived early.
Everyone on the plane was wonderful. I can't say that the trip of flying was wonderful because I hadn't done that since I was 13 years old. Honestly I was terrified. What would make it better is if they didn't drive so fast but I know they have to. And if they could go up slowly and land slowly. But none of that they can control.
Everything is an additional charge. It's bare bones, still at a high cost. Don't plan on flying Spirit again.
Delayed 4 hours, the plane hot as hell. 2 passengers got sick. One of them was my wife. Airflow was very bad.
It would’ve been better if you didn’t cancel my flight and I couldn’t find another flight within 200 miles so I had to go down to Baltimore to get on a flight.
Terrible. Rude flight attendants. Uncomfortable seats. Nickel and dime every service. No in flight entertainment. First and last time to fly spirit.
Horrible experience, they cancelled the flight , and we had to lose money on car rentals and hotels and tickets for extraction