Boarding is, as it always is… horrible. Gate lice. Slow moving zones. Too many people with carry ons
I loved having a most black flight crew during Black History Month; rather by design or accident I appreciated the representation. ❤️
This was the second flight this week with flight attendant Marcus I’m not sure if his last name is Lane or Lang but this guy is awesome. He funny, attentive and his service is 5 stars. Marcus makes business travel more enjoyable !
Although the flight left late, we arrived early. It was one of the quickest boarding and off boarding experiences I’ve had. It was kind of annoying the only drinks they had were water, coffee, and tea. The flight was very smooth, temperature was just right, and flight attendants were friendly.
Rode in a smaller plane and short trip meant no snacks, no free wifi or tv. It was only 30min flight so honestly wasn’t a big deal to lack these items.
Lower number on this flight so spaced out passengers. Able to enjoy more room to relax during flight. It was lovely.
Kind staff. Snacks are small but that’s the new normal.
Overall, terrible. Flight from SFO was delayed due to “air traffic control issues”, and we were all mislead about connecting flights. Told “you have 20 minutes to catch your connection”. Reality was 5. We got to watch the plane sit at the bridge. Won’t fly Delta with a connection again.
The young man who was our flight attendant in first class was lazy and did not do his job well at all. Never offered drinks upon boarding - actually I take that back... said "are you okay with water" as if I do not want to get you anything else, only passed the snacks around once, got my drink order wrong and then never offered a second round of drinks. He was the worst I have ever seen on Delta and we fly a lot.
Great service. Great staff. Boarding was a little slow, but I think there was a service dog slowing things down.
They only had vegetarian food left on the flight which I wasn’t happy about. I didn’t get any food to eat at all.
Great boarding, great short flight but no entertainment whatsoever and no wifi. Prepare to disembark by a staircase.
Great boarding, great short flight but no entertainment whatsoever. It was supposed to have wifi but that did not work.
Transfer at CDG to connecting KLM flight to Amsterdam was a NIGHTMARE. LONG WALKWAYS, NO MOVING WALKWAYS, POOR signage, Have to take a train & No staff visible to help navigate the maze. AVOID TRANSFER AT CDG AT ALL COST.
Good flight with KLM, friendly staff. Food was good, had much worse on other airlines. Selection of drinks also good enough for us. Entertainment was also good. The economy seats are ok and that’s it. For a 12 hour flight I think a little more comfort in the economy seats in pitch and softness would be highly appreciated by the customers and can makte the difference.
Good food. Excellent crew service. Clean aircraft. Narrow seats and isle.
There was fog in Amsterdam so many flights were delayed because of the weather. Air France knew that the flight would be delayed by two hours but still boarded the plane on time. Instead of letting the passengers wait at the gate we were crammed into the plane. It was uncomfortable. No refreshments were given. I couldn’t charge my devices onboard.
The food & entertainment really stood out in terms of quality. The nasi goreng & chicken satay were absolutely delicious. It’s great that KLM feature international cuisine.
Seats were comfortable crew members support was very good but AVML ordered or selected by us needs a lot of improvement.
Transavia flight. Couldn't select seat or anything prior to flight. No connection with klm systems. Seats are very crammed. Extremely no frills.
Everything was on time, we arrived early, everything worked well.
Angela was the best fa ever. She made that 8 hour flight a breeze
This was a pleasant, short flight and the crew was friendly.
The service and food needs to improve to catch up with other international flights
Small plane, so no entertainment. Hour delay! Nobody explained wht the delay was all about.
Same problems with delays in Dallas. This was weather related and due to the incoming flight being delayed. This was the flight that was delayed due to a missing flashlight which turned out not to be missing.
We boarded after several delays due to mechanical failure and a gate change. The seat cushion in the exit row was very compressed and offered no cushion, making the four-hour journey reasonably uncomfortable. The WiFi worked for a few people, but for most, it did not, and you cannot get entertainment unless you can connect—American Airlines flights do not have seatback screens, and you must use your mobile phone.
Only thing that I liked it that I got to my destination safely, otherwise American Airlines stinks.
Improvements in communication and empathy are absolutely necessary for American Airlines staff (top down). It’s like they are numb to the needs of their customers.
Good communication at the gate and very nice crew in the flight
Crew was not happy. Very uncomfortable seats. When person leans back in front of you the screen is too close to me. Food was awful.
They lost my luggage and despite all follow ups through emails and phone calls they don’t give me an update
Everything went really well. Snacks could be better and there was no tea/coffee service after dinner. Crew was helpful and friendly.
Both flights were delayed and we missed our connection. Our second flight was delayed 3 times. I have always had great service and never any problems with my flights on Lufthansa. My last two flights were, unfortunately, awful. I fly quite often to Germany and have had better luck with United than Lufthansa.
Lufthansa charged me $280 to take skiiis when in the US the boot bag and skiis are one check-in bag. This was not advertised and a real shock at the airport. They only took the boot bag as a check-in item. The seats have been squeezed together like any economy airline and legroom is not as good as it used to be. Otherwise, the flight was fine and staff was helpful for making my connection.
On board Entertainment and crew services were absolutely trash! Neither me, nor any of my 40 family/friends members are flying Lufthansa again!
Eet late informed about delay of more rhan four houts
After living in Europe for five years and flying with Lufthansa and KLM airlines, I’ve realized that United Airlines is now a budget carrier. The flight attendant are not friendly. The seats are not comfortable. And everything comes at a cost. I will be flying with KLM and Skyteam like Delta to the US going forward no doubt. United Airlines is not what it once was:
It was my first experience in business class. It was everything I expected and more. Service was impeccable, food was delicious and I felt rested once I arrived to London
Actual flight was smooth but we were delayed 70 minutes. Were promised to make it up to us but were given no refreshments
I was charged fees for check in bags at the airport by British Airways. It was supposed to be no charge but Kayak messed up my booking apparently and I had to pay for check in bags. I paid $175.
They took my carry on and checked it in. Staff in general at Heathrow are not friendly or helpful
The crew were professional and friendly. It was the most uncomfortable international flight I've ever flown. Crammed in passengers. No overhead space to put my bag. No leg room and unable to recline seat due to seats too close together so it upset passenger behind me! Upgrade price to get 2 inches of more space unreasonable.
Boarding in Dallas was hell with extremely rude gate agents , especially a lady named Rajathi who was the epitome of rudeness with no compassion at all . She was horrible and I wonder why airlines have people like her on their roster who exude arrogance and haughtiness . Will probably not fly British Airwsys because of people like her .
Food was average. Better headphones seats were average at best.
Nice flight. Legroom was good. Food was good. Staff was friendly and helpful. Plane was modern and clean. Seats and headrests were comfortable. Entertainment system was good and modern, with a bright LCD screen and many appealing choices.
I have something to say about the flight I took from London to Gothenburg, after my flight from Austin to London. I fly a lot and have done so for decades. I first flew to Scandinavia in 1973. My former wife is Norwegian. The main thing was the experience at the Gothenburg airport. Three flights from Britain arrived around the same time. So there were huge lines at immigration since Brits are no longer a part of the EU. After over an hour in line, I finally gave my passport to the immigrations man. You’d have thought I was an Afghan. I just barely got into Sweden. I had to answer all kinds of blunt questions. I had to show all kinds of onward tickets, addresses of places I’d be staying and it was pretty daunting. Perhaps it has to do with the situation with Russia. British Air might have done something to prepare people that things have changed a lot and they’d better be ready to run the gauntlet when trying to get into the country here. Thanks for listening and taking this into consideration. Sincerely, a senior citizen of the USA
My flight was late. We stayed in aircraft one hour 😩
Flight delay and can’t much help passenger do the change connecting flight.
Even the carry-ons were not allowed and upon getting down, we had the wait for the longest time for the baggage to put on the jet aisle. We had a short connection which British Airways kept changing and made out entire experience poor. I would never fly BA again.
