Long wait before take off without an update for 20 minutes. Flight was good otherwise.
Flight crew was amazing! I don't like that the Polaris seats are side-by-side.
Everything was awful Flight attendant was condescending, rude and not helpful at all. Small outdated plane. No service, uncomfortable seats. Flight attendant was really the worst. He used hand gestures to communicate instead of words and whenever he used words he was condescending.
The entertainment would not work. The comfort of the seats leaves something to be desired, pretty uncomfortable.
Seats are outdated. Entertainment relies on personal device. Boarding was delayed due to inaccurate passenger tracking, resulted in late arrival at Reno.
Short flying. The seats do not recline at all and very uncomfortable.
Delayed over an hour due to paperwork not being filed correctly. Forced to change planes.
The departure was delayed by 1 hour. The seat was comfortable and selection of entertainment is very good.
I was refused to used the toilet closes to my seat and had to go to the back of the plane .. it was difficult for me I’m a wheelchair customer
Clean and plenty of room for handbaggage. Leg room was cramped compared with the 777 from Frankfurt.
It was as expected for such a short flight. No complaints
Packed commercial flight was as comfortable as can be expected
I'm not a valued flyer so I'm always in the last group to board...that sucks, always
Domestic airlines have really fallen from what they used to be.
Overall good. Tight connection in DFW because of gate unavailability upon landing.
A very good flight. All personnel were gracious and pleasant. Good flight. No complaints.
3hour delay In the last 3 months i had 3 flights and 2 of these had a more than 2:40 hrs delayed
I missed my connecting flight despite requesting a wheelchair and had to wait at the airport for an additional four hours
The First class experience was really good!! Customer service was excellent.
Airlines changed our originally booked flights. Our luggage was completely damaged.
