Good flights. Departure and arrivals were on time. DFW was a little problematic in that the Skytrain without prior notice bypassed the Echo terminal so that delayed my arrival at my connecting flight.
Good flights. Departure and arrivals were on time. DFW was a little problematic in that the Skytrain without prior notice bypassed the Echo terminal so that delayed my arrival at my connecting flight.
I was able to get on standby with relative ease
American Airlines is awful!! Will never fly with them again. Connection flight left early leaving 22 people in Charlotte with no way to get to Key West for 24 hours. Would not provide hotel or any other accommodations. Bags were delayed two days.
Help was available but timing was bad in my case
El equipo de asistencia en la llegada a USA, muy malo, abusivos no tienen educación, más los que lo reciben al pasajero a su llegada.
Flight was a delayed a few minutes but nothing crazy, everything went extremely well
I rarely vote ‘Excellent’ but this AA flight out of LGA was amazing. On time departure, early arrival, amazing crew, smooth flight, baggage came out quickly. It was the best airport/ flight experience that anyone could ask for/dream of. Highly recommend. I usually fly Delta but American Airlines really stepped up their game.
There was no entertainment (the wifi was not working) and no food service - just cookies or pretzels. When we arrived in Boston the bridge to our plane was not working and it took some time to be able to deplane. When we got to Boston our bags were not there and the person who put in our claim for lost baggage said we would have our bags delivered in 24 hours and 72 hours later we still do not have them and no one from AA has contacted us with an update!
The seat back TV was great rather than wifi movies. Easier to get on.
We sat on the runway for over an hour bc there was a technical glitch on the ground related to baggage. Very annoying and a lot of folks missed their connection.
Guatemala City (undefined)Guatemala
Montreal (YUL)Canada