Great service. Great staff. Boarding was a little slow, but I think there was a service dog slowing things down.
Typically I give delta excellent reviews. Our flight was delayed 2hrs, I was one of the fortunate ones who were able to get to my connecting flight. Also, annoying that on the connecting flight boarding personnel make me put away a small bag into my carryon. It small enough to put in back pocket seat, why hold me and the line up to just push it into my carryon.
Delta flight attendants poorly managed the boarding process and overhead storage. My bag was checked last minute and no claim ticket was provided. My bag is now lost. Complete incompetence by all flight crew involved.
Crew was nice. Flight was timely. Seats could be better as well as the food considering it’s first class.
Most of my discomfort was going through TSA. However, the Delta seats had inadequate leg room and I tried my very best to connect to the wi-fi and it was a cumbersome process that finally gave me the info that I needed to sign in AFTER I had completed the flight...Why make it so difficult to use? That said I really really appreciate the pilot taking a little extra time to avoid a bad storm area and both landings in Atlanta and Orlando were flawless to my delight!!!
Delta was really good about being transparent with why we were delayed it’s just that’s the plane was really old and outdated and a lot of the comfort and amenities we know Delta to have did not shine through
Bottom seat cushion is almost non existent. Very uncomfortable seat.
Pretty standard flight. Delta has a good selection of movies.
The seats are uncomfortable and there was no power to recharge a phone.
The plane was very warm upon entering. This was a bigger problem as the weather was cold so people were dressed accordingly.
Would have been good to have a meal since it was a 5.5 hour flight
Finding the gate was very confusing. Our boarding pass listed one gate and the staff verbally told us a different gate.
My flight got delayed for almost 4hrs and then it thankfully went to only 2hrs. Then we were told that there were no space for carry on bags and I had to get it checked... well I counted at least 8 spaces that weren't used and I was one of the few left that actually had one. There was definitely enough space and either the crew can't count or just genuinely are so lazy they don't want to do their jobs correctly and make sure that there ACTUALLY is no space.
The experience was good! I did not try any food, or in house entertainment. I don’t believe there were any tvs. Nothing major that stood out, but low key and good! Thanks!!
Missed our connector because our first flight was delayed, it was a miracle that we managed to get a second flight. Luggage was lost. People were rude. Flight was delayed and overbooked. Terrible experience. Worst flight I’ve ever had out of hundreds of domestic and international flights. I’ve been on a more comfortable 20 hour flight from Guam than the two hours it took NC TO FL.
Great flight from Charlotte to Orlando. In flight wifi and entertainment was not working til 25 minutes were left in the flight would be my only complaint.
One of the reasons I fly American is because the seating is more comfortable than most airlines. Even in the back of the plane.
Charlotte NC agents were great and ended up with decent seats after having to switch flights amidst Hurricane situation. CMH was a different story. Doors to flight closed 15 minutes before departure so we nearly were left behind. Flight crew were OK but nothing to brag about for sure
No choice of meal in first class. Was the worst meal I’ve ever had in first class.
It was late, then the bathroom was inoperable plus it was very hot as well. Plane was very old
My experience with the phoenix airport was terrible, the personnel lay the ticket counter charged me for a carry on that fit in the carry on size box, and the two women I spoke with were terribly rude and not willing to help.,,, there was one lady “candy” on the flight crew that was amazing and is the only reason I stayed on the flight at all, because the other stewards helping people to get seated on the plane were terrible
I loked walking out on the tarmac to board and no first class. I didn't like that they have no snacks or onboard wifi to bide your time.
The plane was clean, the crew was friendly and helpful. It’s a low cost airline so there was no food, drinks or in flight entertainment but we didn’t expect any of these things. In the room for improvement department, they should install USB ports in seats to charge mobile devices.
The seats were extremely hard and uncomfortable, even for a budget airline.
The seats were extremely hard and uncomfortable. It was disappointing even for a budget airline.
Charging $74 for one checked bag is outrageous. I will never fly Frontier again.
Boarding was very well executed. Got my bag right away.
I was surprised that all baggage, including carry on, were charged. Each additional bag went up in cost. Really disappointed in the additional costs.
Our flight was suppose to leave at 9pm and we didn’t board until after 3am. We lost a whole day at our hotel and half a day at a park we paid a lot of money for.
It was a redeye flight, so every passenger just wanted to sleep, but through the entire flight, the flight crew made announcements over the loudspeaker at maximum volume every few minutes making sleep impossible. For example: it’s 2am, and the crew decides to give an extremely detailed announcement about snacks and beverages for sale. And 3am is the perfect time to wake up everyone with a lengthy announcement about how to get a coffee refill and how to take advantage of new offer from frontier for a credit card.
