The last 30 min or so, they put the heat on full. We thought we were being basted.
I used to fly SWA all the time. I know the crew has their little acts that are often fun, and entertaining. On this flight one of the crew was just not nice. Very surprising.
Crew was pleasant; flight was on time. Paid extra for early bird check-in and still got B boarding.
If your boarding Military, it should be with ore board, and with my spouse, so rude and stupid to not let us board together and before a group. All the other airlines clearly understand Military courtesy, this is why I Rarely fly SWA and Always fly Alaska
The crew was nice. Boarding sucked. Instead of loading from the back to the front people just sat wherever and you had to wait for them to move to get to a seat. And the flight was 30 minutes delayed.
The crew was dutiful but seemed detached and bored. The boarding process is ineffective. No reason I shouldn’t be able to sit with my wife. I checked in at the first available minute and still got boarding tow “C”. Southwest used to be my first choice due to value. But no longer. Southwest is like traveling in a cattle car. Suggestion: be the first to make Wi-Fi free!
wifi wasn't working correctly so couldn't watch live tv
Terrible. Plane was at gate for 30 minutes before boarding. Boarding took 30 min. Then the co pilot announces that the plane has the minimal amount of fuel it needed. So we waited at the gate on board without air conditioning for 42 minutes while the plane took on additional fuel. My question to Southwest Airlines. Why didn’t you add the fuel to the plane before you allowed boarding to a plane without air conditioning in 102 degree heat.
Flight was not full! Had a whole row to myself.
The plane wasn’t full, so we got the best seats
I sat in comfort plus. It was fine. Seats were comfortable. I got drinks and snacks.
Crew was nice. Flight was timely. Seats could be better as well as the food considering it’s first class.
Left on time and arrived early this extending our 31 minute transfer. Bags made it also!
Good and consistent Printer in lounge did not work for me :(
Most of my discomfort was going through TSA. However, the Delta seats had inadequate leg room and I tried my very best to connect to the wi-fi and it was a cumbersome process that finally gave me the info that I needed to sign in AFTER I had completed the flight...Why make it so difficult to use? That said I really really appreciate the pilot taking a little extra time to avoid a bad storm area and both landings in Atlanta and Orlando were flawless to my delight!!!
Delayed in taking off because no flight crew. The in seat entertainment was working properly.
I upgraded to first class only to find out that I still had no access to the sky lounge without a sky miles card or AmEx (something that should be emphasized outside of the fine print!) Also, no food or drink service provided during the flight, so I basically paid 4x more just for “free” checked baggage and a bigger seat. Not worth it.
Delta was really good about being transparent with why we were delayed it’s just that’s the plane was really old and outdated and a lot of the comfort and amenities we know Delta to have did not shine through
Bottom seat cushion is almost non existent. Very uncomfortable seat.
Delta was great the entertainment was outdated. Screen was very small and didn’t work.
Long wait before take off without an update for 20 minutes. Flight was good otherwise.
Flight crew was amazing! I don't like that the Polaris seats are side-by-side.
Everything was awful Flight attendant was condescending, rude and not helpful at all. Small outdated plane. No service, uncomfortable seats. Flight attendant was really the worst. He used hand gestures to communicate instead of words and whenever he used words he was condescending.
The entertainment would not work. The comfort of the seats leaves something to be desired, pretty uncomfortable.
Seats are outdated. Entertainment relies on personal device. Boarding was delayed due to inaccurate passenger tracking, resulted in late arrival at Reno.
Short flying. The seats do not recline at all and very uncomfortable.
Delayed over an hour due to paperwork not being filed correctly. Forced to change planes.
The departure was delayed by 1 hour. The seat was comfortable and selection of entertainment is very good.
I was refused to used the toilet closes to my seat and had to go to the back of the plane .. it was difficult for me I’m a wheelchair customer
Clean and plenty of room for handbaggage. Leg room was cramped compared with the 777 from Frankfurt.
Packed commercial flight was as comfortable as can be expected
I'm not a valued flyer so I'm always in the last group to board...that sucks, always
Domestic airlines have really fallen from what they used to be.
Overall good. Tight connection in DFW because of gate unavailability upon landing.
A very good flight. All personnel were gracious and pleasant. Good flight. No complaints.
3hour delay In the last 3 months i had 3 flights and 2 of these had a more than 2:40 hrs delayed
I missed my connecting flight despite requesting a wheelchair and had to wait at the airport for an additional four hours
The First class experience was really good!! Customer service was excellent.
Airlines changed our originally booked flights. Our luggage was completely damaged.
Deplaning time. Having to wait 10 to 25 minutes after boarding to leave the gate. Having to wait 10 minutes to park at the gate to deplane.☹️
Booked direct in July '24. Turned into a 14 hr layover (both ways) in Denver. My 5 day vaca turned into a 1 day . Not good, BUT,... Thank you for the people @ Frontier who were professionally friendly & approachable.
Stop changing gates at sfo. When you are elderly going back for it’s not fun.
We understand and comply with Frontier’s bag sizes. We’ve had some problems in past while having to await other passengers who do not understand the baggage restrictions or have not prepaid and that is usually our biggest concern (others delaying us) with flying Frontier. Flying OUT of ONT, however, has always been a great experience. I’ve also noted even on delayed Frontier flights very knowledgeable pilots who manage expectations well.
There was no easy way to check in. I don't want to install an app to checkin. I will use alaska from now on because they have a web check in method that is easy.
The crew was ghetto lol I felt like I was on an inner city field trip
Horrible! The short distance flight ended up taking 5 hrs! There was a 3 hr delay for the flight to take off and there was a 70 min wait on the tarmac for some bogus reason that the pilot said the gate he was supposed to board was taken up. After a 30 min wait he said the plane that was supposed to push out of the gate called a medical emergency and 40 min later he ended up boarding another gate. For the initial 3 hr delay there was no information/alert about the gate or delay in the app or the boards up until the boarding time and even beyond! Had to walk all the way to the end of the terminal to find the frontier staff to ask what was going on. Avoid this airline at all costs! If you have carryon bags or checked bags , their prices come equivalent to the prices of more reliable airlines. They are the worst in timeliness at 60% (reported as delayed) this year (check the data) by a high margin even compared to the second worst airline. If you are ok with having a miserable flight experience with the odds close to flip of a coin, feel free to try them. If you value your time , money and flying experience, stay away.
There was nothing to like, flight delayed had to move to different departure areas, disorganized to say the leasr
Delayed for two hours due to trivial issues. No reimbursment. Also on arrival further delay due to terminal malfunction.
Airline changed the gate from Terminal A to Terminal D which is quite far and only sent a text message few minutes before boarding. Around 50 people missed their flight and as plane didn’t wait for them.
There was extremely long wait times to check in my bags and pass through TSA. I almost missed my flights on several occasions.