Four handbag storages were damaged and sealed, limiting the space to store our things in the plane.
Paper boarding passes needed, so you need to add the time at the kiosk or desk to get them at the airport
Routine and on time flight with pleasant stewards and decent food. Nice experience!
It was a short flight, sits uncomfortable No food was provided. Staff was lovely and kind .
The crew was super friendly and respectful, they made me feel well all the fly , thanks delta
No food optional ( they offer just pasta, no second option, the soda without carbonation, I asked for snacks and they said give a minute, I never got it) I believe they (crew) don't care about it (people)
The seats are getting smaller and smaller. Very uncomfortable trip. More than in other airlines
You delayed my trip three days for no reason other than your lack of preparedness, did not offer any compensation, including food or a bed. I couldn’t trust you so I moved up my return flight and lost another day at the end of my trip to hopefully make sure I make my next flight. I will never fly LATAM again. You have the worse accountability and reliability and clearly do not care that your clients have lives and what it cost to fly to another country.
Airline lost my luggage and after 20 days it has not been returned nor refunded any money.
TAM is a real disappointment. We had to jump on a crowded bus for a 6am flight - although there were at least 15 available fingers that could have been used by our plane. Then, we were placed on row 30 - the last row of the plane, despite having purchased the tickets a long time ago and being TAM gold plus members. Note: worse seats on the plane. Great way of rewarding your frequent flyers TAM ! I now remember why I stoped flying internationally with TAM and moved to American, United, Swiss, Lufthansa and BA. TAM has no respect for its customers.