I sat in comfort plus. It was fine. Seats were comfortable. I got drinks and snacks.
Good and consistent Printer in lounge did not work for me :(
Was unsure of this flight due to high winds in CVG from Hurricane Helene. Crew did a great job of getting us to CVG safely.
My Flight was cancelled and there was no other options available for me to Travel on that date and my options for the next day was all connecting flights that would have me in the airports all day before reaching my destination
5 hour delay. They blamed the weather but it was the computer issues they had been dealing with for days.
The flight was oversold and they kept on announcing they were looking for a volunteer to give away their seat, but the announcement has to be louder and clear @ gate 88 and also must precise. Additionally, the departure time kept on changing. But overall it was fine since it was a short flight.
Flight was delayed due to needing a replacement flight crew. Delta changed the aircraft type in Detroit. One hour delay. But once in the air, good flight
Meh. A late flight meant I missed my connections, and a 2pm LAX arrival turned into gettin in after midnight.
3 hours late and all they have is was a $12 meal voucher. That’s not even enough to cover fast food.
It was good until there was a 3 hour delay because there was not any pilots to fly the plane.
Plenty of overhead space but forced to check my carry-ons both legs
The flight from CLE to JFK was fantasti! Pilots and cre were informative and accommodating.
The flight was very smooth, crew were fantastic but food was lacking.
The best thing about AA is that the onboard entertainment allows me to watch on my iPad. This was not working. USB ports were not working and the flight attendant said they often don’t work. The flight attendants, one in particular, were uncaring. I was very disappointed.
I liked the onboard entertainment that allowed me to watch on my iPad.
Deparature was late, which is annoying but the arrival was fine and the baggage came early.
No explanation of why there was no snack and drink service (unless requested) when there was service in the other direction.
The First class experience was really good!! Customer service was excellent.
It was on time, which is always a good thing. There wasn’t any food hence my okay rating.
Easy trip, left on time. Very impressed. Great pilot who talked to us
The flight was delayed and the announcements were hard to hear, but the crew was great
particularly nothing to like plane just turned to be a hmm flying bus, yet in buses from another country at least drink and snack are free ... and seat could be just a bit more ..adjustable? ok ok i know i am asking for too much but ..dreaming is not forbidden yet
Time in the air good, but waited on the tarmac on arrival for 35 minutes before access to the gate.
Horrible experience, they cancelled the flight , and we had to lose money on car rentals and hotels and tickets for extraction
Terrible experience, will definitely NEVER fly with Spirit again (this was my first AND last time). They canceled the flight JUST minutes before we were about to board, with no warning, no reason, and no recourse. We managed to get on a different, much more expensive one-way flight home (with United) later that night, and arrived early the next morning, although by that point, the garage with our car had already closed for the day. So we were left having to pay an exorbitant $200 Uber ride to get home. Trying to fly with Spirit is definitely “penny wise and pound foolish,” absolutely NOT worth whatever meager savings they promise (and then still nickel and dime you for everything from water to a carry-on bag).
We received several notifications of a delay but the flight ended up leaving on time without us even tho we were in the airport eating very close by. We received no notification that the flight moved back to its original time.
Poor response to delay, getting on plane, off plane and back on again
Terrible leg room, seats don’t recline, delayed flight, and even water isn’t free onboard
This was the return leg of my journey with Spirit Airlines. Despite its reputation, I found no issues as it got me from point A to B safely and without delay, especially with no mechanical delays, which is fantastic in my book! The staff, from ground crew to cabin crew, were all pleasant and hassle-free. The flight was smooth from takeoff to landing. I have absolutely no complaints about this no-frills airline!
Absolutely terrible. The boarding process had zero organization. Mobs of people trying to board. People were climbing over my child's stroller with her in it. No families were boarded first. Boarding was delayed with no reasoning or notification that it would be late. We were then stuck on the plane for 45 minutes after landing. Then waited over two hours for our luggage. There was zero communication with the travelers. Never have I experienced such I professionalism and disgrace of others. Extremely disappointed.
