Fine, but how to board on SW versus othrr airlines, is just lame. Goood staff though and all was solid otherwise.
The last 30 min or so, they put the heat on full. We thought we were being basted.
The plane wasn’t full, so we got the best seats
My experience was find with Southwest. The only issue I have is...at the exact time for me to check in...I don't understand how I always end up in C.
With early bird check in, I might start flying southwest again.
Very helpful, convenient, nice crew members, no extra fees, helped us saving 4 hrs of travel by booking is on an earlier flight
Because of storms in St Louis, plane was diverted to Kansas City. After about 1 hour stay went back to st Louis to finally reach distanation. Made for long day. But southwest took care of us. Can't fight mother nature
We stood on the tarmac for over an hour. Very bad turbulence the whole ride. Very to get to the restroom.
Our first flight was so delayed that we had 10 mins to board the next one. We requested if the flight attendant could allow us off there plane first and they denied our request even though I have seen this done before. Luck was on our side that we didn’t miss our next flight.
It was good. I wish you had gluten free snacks for my husband.
A thousand choices for movies and nothing to watch. I avoid 'R' rated shows and others with violence and sexual content, which results in a handful of flicks to view and I have them already.
Two issues. The plane was old and dirty. The armrest looked like an old car that had the vinyl rubbed off. The Seats in these aircraft are about as hard and uncomfortable. I want to tour Italy for a month and I want to buy a one-way ticket to Thailand but I will not sit in the seats these planes have. It is seriously stupid how hard they are.
The gate changed over 6 times in the 4 hours before this flight having us walking all over and back again. The agent told me that the American app and the airport monitors are not reliable and I should Google the flight number for accurate flight information! Shocking tip but the gate still kept changing anyway and then the flight was delayed an hour because of another maintenance issue. Not a great experience.
Promised lounge access, gate agent didn't allow us entry.
I was in a wheelchair and went from international to domestic. I was transferred to several different modes of transport and expected to give a tip at each transfer. I was, although, grateful to get to the gate in time for my flight.
The flight was great, and I have never ridden in first class previously so I don't have any practical knowledge of the norm. The flight out to DFW was delayed and I sat in economy which was as expected, not nearly as spoiled as I was in first class which had more general room but that is par for the course. I have no complaints and will wait until I fly American again before I can make a valid improvement. I will fly American again in the future.
It was okay. I opted to pay for an upgrade to an exit row, but this might’ve been the worst exit row experience I’ve ever had. - The fold out table was janky and didn’t fold out properly. - The seats felt squished together as I was the aisle seat in the group of three, but the guy in the middle felt like he was constantly leaning on me. - Everyone who walked by brushed up against me, or knocked my entertainment screen, to include the food and drink carts. Didn’t get one apology or excuse me. - The community flight tracker screen was right in front of me and was sooooooo bright I could barely catch any sleep on my 13hr flight from Seoul to DFW. Not the best experience at all…
Packed commercial flight was as comfortable as can be expected
I'm not a valued flyer so I'm always in the last group to board...that sucks, always
A very good flight. All personnel were gracious and pleasant. Good flight. No complaints.