Low season | February |
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High season | May |
Cheapest flight | $381 |
Flights were great. Food was great. More information about the requirements for plane transfer in Canada would have been helpful. I almost missed it.
Flights were great. Food was great. More information about the requirements for plane transfer in Canada would have been helpful. I almost missed it.
Bad food. Not on time. Delayed almost 3 hr. Bad experience.
Your staff on the flight back to Calgary were very friendly and efficient .
The crew was rude especially to my young children. My 7 year old son sat next to the window and was drenched on take off. Later told it was condensation. Crew was not apologetic. My 8 year old asked several times for pretzels, which the crew said no to every time. This was a long and expensive flight. Do better west jet.
Delays happen but communication and care were very low on what ended up being a long day.
Flight was delayed four hours! No on board entertainment fir a four flight. Minimal food
I like the leg room in the exit isle..easier to get past people and I did t have to pay extra! Westjet changed my return flight time to a night flight 2 weeks before I left and left me hanging with NO HELP to resolve all the frustration they caused since I booked thru BudgetAir. They receive the lowest of star ratings I can give (if there was negative stars I’d be using those) for customer support and an overall bad score for the rest of the experience! So sad cause they used to good :)
No issues at all! Seats are small with very little leg room but it's what you expect from a low budget airline. I would definitely use them again.
The flight was on time - which is good. But pretty much every other aspect of the experience was bad. They charged 55$ for a carry on bag!
Flight was old and the seats were not comfortable at all. They made me pay 55$ to take my carry-on bag onboard.
Had to buy headphones. Which is sad. I did not so I listened to podcasts and slept. Free beer is excellent a d those pretzels are great too. Overall I feel Air Canada slightly exceeds Westjet for overall experience. But still more can be done. Like allowing guests to view a movie for free.
Flight was cancelled due to problems with the aircraft . Not much else to add . Itinerary was changed from yeg to Yule direct . Fine .
Both my flights from Calgary to Montreal were pleasant. I should also mention my gratitude to the two ladies at YYC who helped with my check in and went out of their way to assist me.
Flt was Vanc to Toronto. You don’t serve food and child behind me kicking the seat. Otherwise good.
Due to the approaching strike I have to admit Air Canada personnel showed empathy and compassion.Thank you for an enjoyable flight
Lots of selection for entertainment. Fight was comfortable. However. The flight was delayed multiple times. And the delay caused us to miss an important mwwting.
Flight was delayed due to mechanical issues with in-house entertainment. Strike one for the delay, strike two for no entertainment. Once we boarded we still had to wait while they tried to fix the entertainment system. Strike three was an issue with a passenger falling in the lavatory so no breakfast was served for economy seats. Not blaming the passenger but did the entire crew have to attend to one person? She walked off the plane by herself so she didn’t seem that bad off. Pretty much everything that could go wrong did but at least we got our luggage!
More room for carry-on. Or having people bring correct carry-on.
I was instructed to put my carry on under my seat, because it was a backpack, not a wheeled carrying. It it almost the same size as a wheeled carrying, soni had no legroom for the flight and could not even put my feet flat on the floor. I spent the entire flight with my ankle and knee twisted and could barely walk by the time we landed. As other travellers boarded, the same flight attendant allowed them to put their small backpacks in the overhead bins, along with their wheeled carry ons. There were empty luggage bins when the plane took off. Air Canada clearly does not care.about the comfort of their passengers.
Worst experience ever. Flight was cancelled no one answering phones and no AC personnel at the airport. As a result I had to rent a car to get to my destination on time. Won’t be taking this airline for a long while.