This trip was the most comfortable one I have ever experienced, the team was excellent and very helpful. I am so glad I picked Qatar Airways.
Well organized boarding, efficient and on time. Nice crew on the plane. Thank you!
The Qatar Airways staff pre-boarding and also on the flight from Dallas to Doha were incredibly mediocre and arrogant. Consider retraining these individuals Other flights were ok.
My experience with Qatar airway was very unsatisfactory. They lost my child’s stroller and I was told they found it and will send it to the hotel which was a lie. I had to go back to the airport baggage claim and pick up myself after trying to contact them many times!. There was a lack professional and communication. I am very disappointed in Qatar airway and will not be recommending them to friends and family nor will I be flying with them in the future.
Worst air experience in whole life . Boarding and checking was hassle as they did 3 times. Crew team was clueless about passengers need. Despite of passengers raising hand , they were resetting the program
The food is not good and also if you ask crew to bring something they say ok I will bring but you will never get it. Please they should listen good to passengers
No difference between US airline and Qatar. Both cramp as many people. The airline seems to change planes without notice choice is seating when making reservations online doesn’t match the plane a passenger is on. Especially paying extra. Nothing special No different than US carriers.
Did not like anything. Seats were crammed, leg space was minimal and food was terrible. This was the first time traveling overseas in American Airlines and was the worst experience ever. Have learned a lesson to never travel in American Airlines.
Delayed my flights and no communication. We end up spending 6 hrs in Doha. No food or any concern from the airline. Terrible
Check in desk people constrained by fear. Obvious typo on Uganda visa, even though approved, caused loss of flight. Something is definitely wrong with this system.
Certainly! Here’s a more concise and refined version of your report, maintaining a polished and professional tone: --- Crew Check-In – Kolkata (CCU) The crew handling check-in in Kolkata was outstanding—efficient, courteous, and highly organized. Flight Segment – CCU to Abu Dhabi (AUH) A standard flight overall. Notably, only one in-flight meal option—a vegetarian curry—was available, which seemed unsuitable for a red-eye journey. The crew offered no alternatives, which was unexpected. Flight Segment – Abu Dhabi to Rome (AUH-FCO) Comfort improved on this leg, but service quality was average, falling short of Etihad’s premium standards. Crew attention was heavily absorbed by a difficult couple in Row 15 (port side), resulting in disproportionate focus. It was concerning that a steward had to personally return to apologize, a task better suited for supervisory staff. This highlights a development opportunity for supervisors Anna and Quashim in managing guest escalation professionally.
Horrible. After paying for my seats, I was cramped, had no overhead bin space, freezing as the flight had no temperature controls, the food was awful and served cold, when asked for snacks was told to wait and then never received any. I booked this flight as a partner through American Airlines but will avoid in the future.
Took a long time for boarding. The flight was comfortable.
The staff were wonderful but the seats weren't very comfortable for a bigger guy like me.
Bad. Flight was very uncomfortable with narrow and shallow seats, very little food and water. I will not fly etihad again.
Boarding catastrophic let alone have to claimb the plain rather than using jetway. 5.5 hr delay leaving had to do stop in Lgw for a new crew which further compounded the delay. Connecting flight would not wait and had to pend a night in a hotel. Curiously my seat would not go full flat.
Good. The food was very bad. Except for the chicken rice, rest of the dish went to trash.
In never flown this flight, because my flight coning from Barcelona was delayed.
Long way to improve. Toilets not working. Bad handling when flight was canceled
1st of all on February 27th Abu Dhabi to Delhi flight the seat wasn't comfortable at all, coming back the Lounge at Abu Dhabi didn't have anything. Than the Food in the flight
Ordered Vegan meal - it was ok, but not exceptional. Seat ok row 39 middle section aisle. Nearly full flight - crew was busy but they did the best they could. There was a USB A port at the seat. I listened to my own music and only looked at flight information. One nice thing was the connection information was made available in the screen.
Very nice and friendly crew. Boarding system can be improved.
The Etickets had been changed (Why?) without notice ; Hence, that caused troubles when checking in. Not until I contacted my ticket agent and was given correct Etickets could I then check in.
Cleanliness of seats, trays, storage pockets need more attention, but everything else was good.
A great airline, no complaints at all. My experience with Cheap Tickets was very disappointing however. Two hours after purchasing the flight they called to tell me that the ticket price had gone up. I’ve never heard of such a thing. That is called false advertising; I will never use this ticketing service again and will warn all friends to never use it.
One of the worst check in process at the DIA as well as the boarding counter Changed seat at the last minute and assigned middle seat while I paid for window seat. Requested many times but to no avail . horrible customer service and very poor process Requesting refund for seat that was changed last minute
Good overall flight. Excellent crew. Food options could be improved.
Vegan food tasted good. Restroom could be kept cleaner. Seat tray table was a bit tilted so food tray kept sliding down a bit. Flight crew can be a little more friendly, caring and approachable. Their faces lacked smiles and tone was stern.
Flight was delayed then we had to redirect for medical emergency during which time we had no information on what is the plan. The connecting flight was also delayed.
Professional & courteous cabin crew. Food was very good even in economy class
I have long legs, my foot was out in the aisle and when a flight attendant came walking by and I didn't notice, instead of saying "excuse me" or anything like that, she kicked my foot. Extremely rude
Excellent! The gate agents were kind enough to rebook me on an earlier flight saving me from a 6 hour layover. Even my luggage made it despite the fact that the connection was technically too narrow. The flight itself was very comfortable, roomy, and clean. Plenty of space for my carryon items with plugs to charge my phone. After a long international flight of 14 hours, this was an excellent way to end my travels!
Great experience. Flight boarded easily. Departed early. Smooth flight. Great arrival in DC--almost no taxing! Almost direct to gate from runway. Crew was terrific. Same cookies and beverages in main cabin. I did not use the entertainment system on this flight.
This particular flight wasn't very full at the back, so there were three seats available for spreading out and getting relatively comfortable
Most of the delay was due to weather which is not what was at issue here. One delay was due to a missing flashlight and in the end the flashlight was actually found on the plane. The entertainment system is very limited. Live TV options offer only a few channels that are not very appealing. Boarding and deplaning are always difficult. It just takes too much time to get on and off the plane. On the plus side, I missed my connecting flight, but was easily able to book a later flight from the app while enroute.
You were more on time than United. I'm so over united delays.
The meals were mediocre and the alcohol selection was poor. I enjoyed the selection of movies and other entertainment.
I chatted with the captain before the flight, and similarly during the welcome announcement, he warned of a turbulent flight that may impact the in-flight service. However, once at altitude, he announced that the weather changed and he immediately turned off the seatbelt sign. But it appeared the cabin crew had already decided to take off this flight. They remained seated and then just chatted in the galley. The flight was fully catered, but only first class received service.
My flight attendant was attentive! The elderly person next to me was flatulent and the flight attendant could see that I was in distress and brought me some face masks
My boarding pass wouldn't pull up in the app very easily and had to really dig through my email. That caused a delay in TSA..
Business class seats were very dated on my plane. Very little storage, charging ports were not easily accessible, tv screen kept flopping away. Vegetarian food was disappointing: hardly any protein and severely under-seasoned. Crew was lovely.
The food was ok, but not great. They delayed boarding in Portland and did not enforce group boarding. But the crew was excellent, went above and beyond.
The food was pathetic. There wasn't much leg room and recline space for such a long flight. No tea/ coffee for a 2-3 hour connecting flight without purchasing! Really!?
Service was very good. Because I use a cane, I was allowed to use Priority Boarding. Biggest problem was extremely limited leg room in Economy class seats. For airplane food, it was alright.
Was late but that airport/storm fault. Flight was full but comfortable. Food quite nice. Unfortunate that I had a rather miserable attendant, others were much friendlier
Experience was good. Could have been better if we didn’t have to board an hour before the flight to ghana and miss relaxing time in the lounge. That process was very stressful
Boarding crew is unfriendly as i was asked to handover carryon luggage too upto final destination Bangalore I was not prepared for that and i had to travel without my diabetic and hypertension medicines
I was charged fees for check in bags at the airport by British Airways. It was supposed to be no charge but Kayak messed up my booking apparently and I had to pay for check in bags. I paid $175.
They took my carry on and checked it in. Staff in general at Heathrow are not friendly or helpful
The crew were professional and friendly. It was the most uncomfortable international flight I've ever flown. Crammed in passengers. No overhead space to put my bag. No leg room and unable to recline seat due to seats too close together so it upset passenger behind me! Upgrade price to get 2 inches of more space unreasonable.
