Low season | January |
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High season | June |
Cheapest flight | $63 |
boarding was uneventful. Snack was pathetic. A tiny fruit bar. Entertainment was limited to just select movies on your own tablet or phone. No live TV. I recently flew Jetblue and they had unlimited snacks and live satellite TV the entire flight. My seat was an exit seat, 20A. It was super uncomfortable. It felt cramped and the middle seat was taken up by a large woman who pushed into my shoulder and arm. Horrible flight.
boarding was uneventful. Snack was pathetic. A tiny fruit bar. Entertainment was limited to just select movies on your own tablet or phone. No live TV. I recently flew Jetblue and they had unlimited snacks and live satellite TV the entire flight. My seat was an exit seat, 20A. It was super uncomfortable. It felt cramped and the middle seat was taken up by a large woman who pushed into my shoulder and arm. Horrible flight.
They canceled our flight and left us stranded to figure it out
Cabin was pitch black, even during meal service. The reading lights for seat 2E/F did not work, and seat 2E did not recline.
Long wait before take off without an update for 20 minutes. Flight was good otherwise.
Plane still had screens for watching movies. Good selection too.
The plane’s radio wasn’t working. This delayed the plane for an hour and a half. Then we all broaded and taxied down the runway only to get called back because the radio was still not working. Had to get off the plane and then find another plane making the trip 4 hours delayed. Maybe a different plane should have been chosen sooner?!?!?!
The food for long haul was poor compared to Singapore airlines economy. Pasta plain with tomato sauce . Singapore airlines give me Hagen dash small ice cream cup it was great. The choices of dinner course Singapore air also much better The crew mostly friendly. The economy seat are as expected.
The plane was clean. The staff was excellent. The flight attendants were very good. Enjoyable flight. Overall. The seats in the back are too small but, will always be.
There was no air on the plane and it was very hot.
Flight crew was amazing! I don't like that the Polaris seats are side-by-side.
My flight got delayed for almost 4hrs and then it thankfully went to only 2hrs. Then we were told that there were no space for carry on bags and I had to get it checked... well I counted at least 8 spaces that weren't used and I was one of the few left that actually had one. There was definitely enough space and either the crew can't count or just genuinely are so lazy they don't want to do their jobs correctly and make sure that there ACTUALLY is no space.
The experience was good! I did not try any food, or in house entertainment. I don’t believe there were any tvs. Nothing major that stood out, but low key and good! Thanks!!
Missed our connector because our first flight was delayed, it was a miracle that we managed to get a second flight. Luggage was lost. People were rude. Flight was delayed and overbooked. Terrible experience. Worst flight I’ve ever had out of hundreds of domestic and international flights. I’ve been on a more comfortable 20 hour flight from Guam than the two hours it took NC TO FL.
Great flight from Charlotte to Orlando. In flight wifi and entertainment was not working til 25 minutes were left in the flight would be my only complaint.
One of the reasons I fly American is because the seating is more comfortable than most airlines. Even in the back of the plane.
Charlotte NC agents were great and ended up with decent seats after having to switch flights amidst Hurricane situation. CMH was a different story. Doors to flight closed 15 minutes before departure so we nearly were left behind. Flight crew were OK but nothing to brag about for sure
No choice of meal in first class. Was the worst meal I’ve ever had in first class.
Other than Charlotte airport being crowded and a mush of people at the gate and even through the priority lane, the flight was great.
Easy trip, left on time. Very impressed. Great pilot who talked to us
The flight was delayed to Charlotte, but we made up some time in the air, so I do not have big complaints.
United agent at FLL excellent - due 55 min conx at ORD rerouted us on an earlier departure via DEN and got home 5 hours earlier than expected
Hated charging my devices. The location of the outlet was inconvenient. And no USB connection. So outdated.
I was very good. Service was great. Seating selection was not too good.
Was nice to have plug in and TV screen on seat back. Didn't have either on rouge flights. Staff was excellent.
After i biked my flights, i was informed my flight was rescheduled for later time
The space in exit aisle seat was great. Having the entertainment controls in the middle of the armrests is a joke. Your or the passenger next to you will unintentionally push the controls, mainly the sound bar.The placement of the controls need to be on the back of the seats or on the inside of the seats. This crazy placement may only be on the Boeing 737 series but need to be addressed.
United was on time. Once I got to the terminal it was fine. The transfer from another terminal was terrible. I had to go up some back stairs that were filthy.
I wasnt able to choose my seat during booking my flight _months_ in advance and then when I checked in for my flight, I _still_ couldnt choose my seat. I was finally able to get a seat when I got to the gate, and they stuck me in a middle seat next to a jerk. This was my return flight, and on my departing flight I was able to choose my seat, so I dont understand what the issue was but it was very annoying and a miserable ~6.5 hours on the return flight.
The gate crew were very efficient and diligent with respect to helping people with carry-on luggage. Because of their diligence, only a few "bad apples" snuck through and subsequently delayed onboarding because of the lengthy attempts they had to make to get their oversized roller bags to fit in the relatively small overhead luggage compartments in the Embraer 175 we were flying in. I also appreciated Air Canada's attempts to head off this situation by offering, during check in, the opportunity to have carry-on luggage checked through to one's ultimate destination. This made onboarding and subsequent transfers very convenient for me.
Great flight crew. Flight delayed but still made connection because I rushed through the terminal. If I’d waited for the requested wheelchair I never would have made the next flight. Also, there was no one readily available to ask for assistance, I had to search for assistance. The workers at customs seemed annoyed to help.
I upgraded my ticket at the ticket counter and was not informed of the huge bottleneck at TSA pre check. It took me over an hour to get through the line at this small airport and although I ran to the gate and reached it prior to scheduled departure, it had already pushed pack. I missed the flight. Spirit rebooked me on a flight to Orlando that evening, which would require me to then rent a car and drive to FLL. For scheduling reasons, I determined it be would better to rent a car in Pensacola and drive it to my destination in FLL. Spirit called me that evening and asked me if I was going to board the plane. I explained no, for scheduling reasons. The person apologized and said I would receive a refund, but I have not heard back. Certainly, I ought to be refunded the upgrade I paid for at the counter.
The staff from LAX to New Orleans were rude but the staff from New Orleans to LAX were nice!
Did what they needed to do. Brought us from point A to point B timely and without issue. Boarding through deplaning smooth.
Direct 2.5 hour flight good. Free snacks and coffee, water, or soft drinks not available...bad.
Atlanta airport gate area floor and nearly all seats disgusting. Spirit airlines crew fantastic!!
Over 2 hour delay due to “weather” but all other flights were taking off with no issues. We felt lied to the entire time as well.
Everything was excellent and as expected. The boarding process was great but deboarding was a bit slow. No fault of the crew; it just seemed like the passengers didn’t want to leave! 😂
waited 5 hours to tell us it was cancelled even when they knew
Easy! As long as you don’t mind no frills, our flight was enjoyable and on time
No carry on available to purchase at any point, charged for water, no power to charge phone. Other discount airlines have this.
Booked direct in July '24. Turned into a 14 hr layover (both ways) in Denver. My 5 day vaca turned into a 1 day . Not good, BUT,... Thank you for the people @ Frontier who were professionally friendly & approachable.
Stop changing gates at sfo. When you are elderly going back for it’s not fun.
We understand and comply with Frontier’s bag sizes. We’ve had some problems in past while having to await other passengers who do not understand the baggage restrictions or have not prepaid and that is usually our biggest concern (others delaying us) with flying Frontier. Flying OUT of ONT, however, has always been a great experience. I’ve also noted even on delayed Frontier flights very knowledgeable pilots who manage expectations well.
There was no easy way to check in. I don't want to install an app to checkin. I will use alaska from now on because they have a web check in method that is easy.
The crew was ghetto lol I felt like I was on an inner city field trip
Horrible! The short distance flight ended up taking 5 hrs! There was a 3 hr delay for the flight to take off and there was a 70 min wait on the tarmac for some bogus reason that the pilot said the gate he was supposed to board was taken up. After a 30 min wait he said the plane that was supposed to push out of the gate called a medical emergency and 40 min later he ended up boarding another gate. For the initial 3 hr delay there was no information/alert about the gate or delay in the app or the boards up until the boarding time and even beyond! Had to walk all the way to the end of the terminal to find the frontier staff to ask what was going on. Avoid this airline at all costs! If you have carryon bags or checked bags , their prices come equivalent to the prices of more reliable airlines. They are the worst in timeliness at 60% (reported as delayed) this year (check the data) by a high margin even compared to the second worst airline. If you are ok with having a miserable flight experience with the odds close to flip of a coin, feel free to try them. If you value your time , money and flying experience, stay away.
There was nothing to like, flight delayed had to move to different departure areas, disorganized to say the leasr
Delayed for two hours due to trivial issues. No reimbursment. Also on arrival further delay due to terminal malfunction.
Our flight was canceled for no known reason. We weren’t told until we were checking in at 5:00 am. This was after our last flight with Frontier where we sat on the plane for three hours (not an exaggeration) before we took off because of a mechanical issue. We won’t be flying Frontier again.
Allowed me to chose my seat without extra charge (I purchased full-price ticket) and boarding was in group1. Didn't even serve water.