Leg space is small. Need more room for long flight.
Leg space is too small. Need to increase space for long flight.
Amazing!!! It really is good! The seats do go back far to relax so if you don’t like the person to go back, just adjust and go back and everyone goes back to settle and be comfy. Enjoy few free drinks and the little amenities they provide.
This Airline is really good! Better than Eva air for sure and more luxury. I really liked all the small details and amenities plus it really is free alcohol!
The crew services, the flight, the updates and our experience was awesome. Thank you.
Starlux is a great choice for long haul flights. It offers excellent foods and entertainment value. Ground staff are courteous, effective and efficient handing check-ins and understand travelers concerns. Flight attendants are equally great. They're full of positive attitudes and their goal is for traveler's getting destination with comfort and respect. Highly recommended.
Efficient boarding, on time departure. Cabin crew all nice looking and well dressed, helpful. Plane interior looked modern and new, fresh condition.
I thought all the while when I booked my flight I am entitled to check- in 2 luggages of 23 Kg each only to find out that the ticket I purchased online entitle me for only one luggage. I have been traveling for over 20 years and this is the first experience to such… so frustrating.
I was pleasantly happy with this airline, which is new to me. The crew was attentive and the seats felt better than most other economy. There was plenty of bin space. Glad I got to pick the seat I had(based on distance from baby image on seat map).
Business Class is a luxury that can be quite addictive. The priority and VIP treatment is great. We found a new favorite airline for our travels.
Sub sandwhich for a snack through mid flight and giving a bottle water was a good idea
Everything is good staff is polite and helpful flights are on time sub sandwhich for a snack was good with a bottle of water only thing maybe more variety of food like breakfast or dinner depends on the time
seats are pitched well. you don't feel too tight.
For the price, it was better than other airlines; quality of food and service was very good.
Check in process in Manila was so slow. From the time we got in line to reaching the counter we could have arrived at Taipei even if the flight was delayed for half hour.
Movie selection was not as good as recent flights I've taken (EVA and other airlines).
Great but I am not sure why I was placed in zone 4 for boarding despite being an Infinity Member??? Can you explain online. Thanks
The staff was marvelous. The entertainment options were terrible, old or 2nd rate movies. I was unable to entertain myself for 18 hours-it made it seem even longer. Note: I thought about upgrading but your information about what was included was unclear. Are the seats bigger? Are there current moves? What kind of food do you get? Would the upgrade compare to Delta? Just saying the upgrade is better didn’t convince me and I regret not flying Delta.
Amazing crew, excellent food, business class seats seem a bit dated but are super comfy even for a very tall person. If continuing onto Taipei, the stopover in Bangkok is a bit annoying (queue at security) though the lounge is decent.
Plane is new and I was upgraded to first class so all was great.
Just a typical domestic poor flight nothing more. There is no food choices in such a flight. Crew doesn't really care if you are on-board or not
My second flight wasn't better than the first one. And this is 14 hours trip, crew came out only to offer food and the choices was poor. This food choices are good for Asian people but not for westerners. The breakfast kind thing was a corn sausage really disgusting. The air-conditioned blower really blow high and cold, turn out on my arrival to feel seek, that makes the trip uncomfortable. The crew didn't not really come out during the trip to offer drinks or snacks. No fruits available. Very poor service
Food choice could be better, plus the crew can walk around and offer snacks and drinks. Also the air-conditioning onboard blows high speed, and very cold makes the trip uncomfortable.
long flights are difficult but the crew and amenities made it a very good experience
Our seat row plus one ahead and behind we're completely overlooked during beverage service...
Always have great flight experience on Korean Air. Glad to have been able to book this on Kayak/Under Pricer this year!!
I loved everything, I was just a little confused on my bag allowance. When I checked in it said I was allowed 2 check in bags, but when I got there they said I was only allowed 1 so I had to pay an additional 200 dollars! Other then that everything was great! I would love to use your Airlines again when I fly out to Manila again in late May, however I want to be able to have 2 bags included this time lol 😆
Need to have space for Cary on when traveler boarding any zone
An International flight from Cebu to Incheon was delayed the night before without a proper explanation. Same thing happened from Incheon to Cebu in the first leg. I will not fly Korean again. And I will ensure Delta their US partner hears about it. This is a routine by Korean to delay flights from and to Cebu via Incheon.
everything was fine, would have liked better food but it was warm, great choices for movies
Most relaxing long distance flight I have been on. And I have flown on many.
It was our first time flying with China Airlines and had a very nice experience. The airline staff & crews both on the ground and air were very nice. Food on the plane was very good. Will recommend it to family and friends.
Very routh cabin crew food is only 2 meals for 13 hours fry with them They should get better training how to service good super routh language and talking with customer
I would like to commend the staff from this flight. They all looked happy and I can tell they love what they are doing and constantly smiling while serving the passengers. Special mention to the guy FA in our section. I did not get his name but he is so far the best F.A I have ever encountered!
staff are super nice and effiecient! It was a very comfortable and relaxing flight
When I booked a premium economy ticket. I then had to pay $100+ to book my seat.
Boarding could have been a little bit better but other than that it was a pretty good experience. I think because of the stowaway to Paris France recently they are being extra diligent about boarding passes at the gate. But they boarded the back of the plane first, and that's something I really think needs to start in the USA.
Didn't like on this return inbound flights (from Hong Kong to Vancouver) Outbound to the Hong Kong was good.
I was ordered vegetarian food, but didn't services to me :(
I did not take the flight, tried to cancel it right after I booked it, but was unable to reach anyone. I blame Kayak for this situation because they sent the booking through another company and I was unable to get anyone to talk to me about the situation. I had to just take the hit and pay for another flight through Cathay Pacific, which was wonderful. I will never use Kayak again. (I bet they don’t post this review!) I’ll just post about them on social media sites. I don’t want anyone to have to go through the hassle and expense I dealt with.
very professional and very attentive to my Special Needs as I required a Wheel Chair and assistance to board
Everything was fine and I have no complaints or things to note.
The flight was delayed for 30 mins. The overall experience was good.
The economy seats are much indeed roomier. Meals needs improvement.
flight delayed 45 mins - missed connection - 1 hr layover became 8 hr layover waiting for next flight -
Baggage delayed for 2 days and still chasing for reimbursement of basis items. Very horrible customer care service.
Horrible. No good food. Baggage missed to onboard and came after a day. No support to compensate the delay. Customer care cannot see the status of the complaint. No reply of the email.
bad… no veg food was provided eventhough i pre ordered special meal
Excellent service provided the flight crew. Food and drinks were very good.
Meal options for vegetarians can be provided… Nothing was offered for me for dinner.. crew just said no vegetarian option available and did even bother to provide any alternatives or something to eat.
